We were treated like gold at Sierra Suites and would go back there any time we are traveling in southern Arizona.
I made a mistake in my reservation (inadvertently and unfortunately done through Travelocity) which caused a problem as soon as I walked in a said I had a reservation. Once we figured out the problem Irma at the desk...
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Thank you so much for your kind comments.Though we don't like to have our guests experience any difficulties during their stay, we do work our very best to ensure we resolve issues quickly and efficiently. We appreciate the recommendation and you're correct, always best to book direct. Feel free to sign up for our newsletters or follow us on your...
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Stayed at this hotel Jan. 24, 2012 while visiting Tombstone, AZ. The front desk staff were very nice, the lobby and breakfast room are attractive. Great breakfast selection to start your day. The rooms are older (could use an up-date and tweeking) but were clean and sufficient for an overnight stay. The pool area (did not use) is very nice...
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We are pleased that you enjoyed your recent stay with us and appreciate your feedback about the guestrooms and our breakfast. We've been working very hard on our breakfast buffet and are happy that our efforts made a great impression. Safe Travels.
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I stayed at Sierra Suites over two weeks while I was in Sierra Vista and I have to say that the experience was only middle of the road. Pros: good breakfast, clean rooms, close to Ft. Huachuca. Cons: wifi quality was terrible (so slow you can only load a single page at once if you're lucky), outdated (my microwave was...
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First, in responding to your concerns, please let me apologize on behalf of our entire team, as it is never our goal to be 'so-so.' We work very hard not only to meet but to exceed our guests expectations.
We acknowlege and appreciate your 'pro's' of our breakfast, location and the cleanliness of our rooms. We'd also like to respond...
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We had a nice stay at the Sierra Suites. It was clean, the bed was comfy, and we liked the western feel of the courtyards in the different buildings. The staff was friendly and professional, and our room had a fridge and microwave. We didn't eat breakfast so I can't comment on that. I would stay here again if in...
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Thank you for your kind recommendation! We are so pleased you enjoyed your stay with us and hope to see you again when your travels bring you to Sierra Vista.
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The room was comfortable and clean, and the breakfast was a welcome addition.
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We appreciate your comments and are happy you enjoyed your stay with us (and our yummy breakfast!)
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Spent a long, great day in Bisbee at the Queen Mine tour, then went over to Sierra Vista for the evening and onto Kartchner Caverns for the cave tour the following day. Stayed over night at the Sierra Suites. Room 242. I must say, we had a great stay. The suite room was HUGE, clean and very comfortable. Close to...
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It's so GREAT that you were able to take advantage of the nearby attractions like Bisbee and Kartchner Caverns! Thank you for your comments about your stay. We'll share them with our housekeeping and service staff as they do work very hard and love to hear feedback from our guests. Thank you and Safe Travels.
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Includes a fine room for 2 nights and 5 terrific events at Tombstone, plus a great breakfast. You really can't beat this. The Tombstone package is worth at least $60 and we didn't have to waste time trying to figure out what to do in Tombstone. We just ticked off the tickets we had and it made for a great...
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Thank you so much for your kind words about our Tombstone Package. When we developed the package, we wanted it to be a great value and really show our guests the 'heart' of nearby Tombstone. So glad you enjoyed it!
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We spent two weeks at the Sierra Suites hotel on a business trip. This is the best place to stay, for specially the friendly and warm hospitality of the team and the manager. The facilities are well maintained and it is very convenient to work at the lobby when you have printer available. Each request was taken care immediately and...
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Thank you so much for taking the time to post your review. We loved being your home away from home during your recent visit and truly look forward to seeing you again soon. Happy Holidays and safe travels.
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We stayed here because of the ratings I had read! Spot on! Could not have asked for better rooms, service, pool, and hot breakfasts, besides the GM was about the most wonderful person we've met in a long time! Don't miss out on Sierra Suites if in town!
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Thank you for your glowing review! We appreciate your feedback and Glen (our GM) sends her best wishes to you as well! Take care and safe travels.
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As a busiiness traveler, I found the hotel staff to be some of the friendliest I have ever encountered. The staff at the front desk will go above and beyond to help you in any way. The daily breakfast buffet is excellent with lots of options and there is a staff person on site to keep everything refilled and fresh.....and...
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We so appreciate your comments and feedback. We've worked very hard, especially on our breakfast, to not only meet our guest expectations but to really 'WOW' them. We will share your comments with our team at the front desk to let them know that you enjoyed their service. Safe Travels. Your friends at Sierra Suites (Sierra Vista).
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