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All 7 Surprise hotels »

Days Inn and Suites Surprise

2.0 of 5
12477 W. Bell Rd., Surprise, AZ 85374
Hotel amenities
Ranked #6 of 7 hotels in Surprise
3.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    3
    10
    2
    1
    2
Date Rating
Larry O
Janesville, Wisconsin
Reviewer
3 reviews
5 of 5 stars Reviewed 11 November 2011

The front desk staff was exceptionally helpful, cheerful and friendly throughout our stay. Housekeeping staff did excellent job of maintaining the rooms, hallways and the lunchroom. The complimentary breakfast was excellent and very much appreciated. More

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cvegasnv
Las Vegas, NV
Senior Reviewer
9 reviews
1 helpful vote
4 of 5 stars Reviewed 10 November 2011

This is the best deal around in this area. Room was very clean, linen was adequate, and it was very safe. The hotel is located away from the street so there is no traffic noise. Hotel entrance require key after 11pm. Breakfast selection included cereals, muffins, bagels, waffles, fruit, juices, and coffee or tea. We were not looking for a... More

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taybunka
Mexico City, Mexico
Senior Reviewer
7 reviews
7 helpful votes
4 of 5 stars Reviewed 22 September 2011
1
person found this review helpful

After reading reviews from good to bad about this establishment, I tend to think that people expect too much from a hotel that is reasonably priced. My children (in their 20's) and I stayed there for several days while visiting my mother in her retirement home in Sun City West over Christmas and were well-satisfied. In fact, if we go... More

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Magger53
Sterling Heights, Michigan
1 review
4 of 5 stars Reviewed 22 September 2011

We only stayed 3 days, but we felt the employees were eager to make us comfortable right from the get go. They gave us free toiletries we had run out of or forgot, maps & directions to various locations, and were always friendly and considerate. The breakfast each morning was delicious ( homemade waffles) and the price was a real... More

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KittyShay
Surprise, Arizona
1 review
1 of 5 stars Reviewed 28 July 2011

Don't go NEAR this place...They defrauded my Credit Card...spent 3 nights at $59 per night...Total $205.05....My Card was charged that amount PLUS $282.48 on the same date...NOW I have to go through a BIG hassle to get my money back!! More

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A TripAdvisor Member, General Manager at Days Inn and Suites Surprise, responded to this review
10 August 2011

Dear Kitty, In reference to your stay and visa charges at the Days Inn & Suites in Surprise on July 20-23, 2011. Upon check-in you had requested a smoking room; which our front desk agent advised you at check-in we are a 100% non-smoking hotel. The front desk agent showed you the designated smoking area located in the back of... More

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ImisstheGipper
Atlanta, Georgia
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 7 July 2011

The Days Inn Surprise has had a recent renovation and looks great. Great location if you are visiting Sun City. Arizona is all non-smoking in hotels now. If you don't want a room with that leftover fiend smell, then it's important you stay at a new hotel or one renovated recently. This hotel fits that bill. The manager was great.... More

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dennis60133
New Berlin, Wisconsin
1 review
1 of 5 stars Reviewed 18 May 2011

Horrible service, terrible management. We made a reservation for our family with 3 young children and were told we would get an adjoining room 3 months prior to our stay. When we arrived and were told our rooms weren't adjoining, we were dismayed. There were no accommodations made, no discounts offered or anything for us. In fact, the manager said... More

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90042
Los Angeles, California
1 review
4 of 5 stars Reviewed 27 December 2010

I liked this place for a variety of reasons: the front desk staff was very friendly and helpful; and the cleaning crew was A++; both groups work very hard. It's not easy work, so I thank them. Rates were great too: $52/night plus tax; well worth it. However, there were two things that they should improve: CABLE STATION LINEUP: you... More

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aftkel
Baton Rouge
Senior Contributor
38 reviews
57 helpful votes
4 of 5 stars Reviewed 31 July 2010

Our family of four stayed at this hotel in July of 2010. It was a fantastic deal! We had a very spacious room with 2 queen beds, microwave oven, refrigerator, coffee maker, and a nice bathroom with plenty of counter space for everyone's personal items. The hotel was clean and neat and well constructed (and this made for a quiet... More

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chocolateGrants_Nm
grants, nm
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 8 October 2009

Very clean, there is a continential breakfast, restaurants conveniently located, swimming pool with jaquzzi that opens early and closes late. Rooms are very nice for the price. More

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GMDISUPRISE, Guest Relations Manager at Days Inn and Suites Surprise, responded to this review
1 June 2010

Thank you for taking the time out of your schedule to complete a guest review for your recent stay at our hotel. We appreciate your time as we use your opinions to focus on what needs to be done at our hotel to make every guests stay more pleasant . We recenlty completed our hotel updates and we hope that... More

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Days Inn and Suites Surprise Also Known As

  • Days Inn Surprise
  • Surprise Days Inn
Address: 12477 W. Bell Rd., Surprise, AZ 85374

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Days Inn and Suites Surprise
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