In the old TV Dragnet Series Jack Webb used to say, "Just the facts, ma'am". Here are mine: 1. The grounds are unkempt - overflowing trash cans, bent fencing, unpruned shrubbery. 2. Stinky carpets - we had to relocate from the first room because of the urine smell. 3. $4.99 for breakfast - management told us they were one of... More

As a Platinum Choice Privileges customer this was my first disappointment at this type of property. Our group had two rooms - one smelled. We were asked to check out the only other room which was available and it smelled worse. These were non-smoking rooms but they smelled like people had smoked in the living room. While making reservations, I... More

Stayed for a week and everything was good except breakfast except breakfast which was mostly just ok. But the price was very reasonable. More

Let me begin by stating I have stayed in many hotels as I travel frequently with work. Never have I been to the emergency room because of one until now!! Myself and two co workers decided to enjoy the hot tub for some relaxing time.little did we know that the hotel knew about a malfunction in the chemical dispensary and... More

I am a regular visitor to all brands of Choice Hotels with a current Choice Privileges Status of Diamond. Although I am usually quite happy to recommend all hotels in the chain, I am quite disappointed with my recent stay at the Quality Suites near Old Town Scottsdale (AZ097). There were several issues, but the most important is that the... More

My wife and I and our 13 year old son stayed at Quality Suites Tempe last night. Upon checking in at 5p.m. a room with a king bed (plus a sofa bed) wasn't available yet, so the very nice gentleman at the front desk upgraded our room to a suite with 2 queen beds, a sofa sleeper, and a kitchenette,... More

I spent a week at this hotel. Bryce Olson greeted me when i arrived. Due to flight delays I was almost 6 hours behind and a ittle frazzled, but he was so very delightful and welcoming that he turned my frown upside down. I had a suite, the price sure was right. Kitchenettes do not come with any cooking supplies... More

We were looking for low cost, and found the Quality Suites provided great value. but this experience was much better than expected. the room included a fridge, 2-burner cooktop, microwave and sink. the furnishings were a tad threadbare, but clean and completely adequate. Plenty of linens, towels and amenities, and a great location, with walkable restaurants and services, as well... More

This was the ideal hotel for our first night upon arriving in Phoenix. I was easily able to navigate to the location from printed Google Maps directions. Check-in was painless, the clerk was competent with a helpful attitude. The rooms were definitely quieter than most others with the same layout. I was pleasantly surprised at the amenities available for free... More