I have stayed in Extended Stay America, 3421 E Elwood Street. I must say service I received was very good specially from Front Desk (Tammy,Amanda,Lizel). Front desk was very helpful whenever contacted. I would say this is a good hotel to stay in.

My husband booked me a room at this hotel for my residency at University of Phoenix about two weeks ago. I needed to stay at this hotel for 8 days with my niece. Upon arrival, there were two disappointed customers who could not get into their rooms. I should have known something was wrong at that time, but I persisted... More

Arrived at approximately 1 am. door locked no-one at desk. used lobby phone and no-one would answer. called on my cell and got response from night clerk. room is sketchy wore my shoes to bed. Bed smelled musty. Bathroom door is a slider that is filthy. was given a package of coffee only to find no coffee pot in room.Seriously... More

We recently returned from a 16 night stay in Tempe at this hotel from Jan 21 to Feb 6, 2013. Our general impression is that this hotel is worn, but not worn out. The room we had was adequate, but would certainly benefit from some refurbishment. The carpet was worn with ripples in it, but it was clean. On our... More

First of all, I would like to thank the Hotel staff for their service excellence and commitment to making everyone's stay enjoyable: you get notified when you asked to, the ladies are full of enthusiasm, suggestions and ways to accommodate your needs from having change for the laundry machine to providing ideas as to where to go for a late... More

Booked suite at Homestead in Tempe for short, overnight stay prior to setting out for California. The Price was Right! So...arrived late, 10'ish, and both my wife & I were travel weary given our flight from Seattle was delayed two hours and, fortunately, were greeted by a very professional Front Desk staff. Gabby & Carrie were very friendly greeters and... More

Peter had anticipated my every need and his positive attitude and attention to detail regarding my bill made my stay more relaxed and comfortable. The staff, overall, were professional and friendly and made me feel welcome each and every day I was there. They actually printed several important documents and even faxed them out for me at no charge. The... More

If you're looking for comfort, this is the spot. Great location (right off the 10) and very close to a number of landmarks. The price could not be beat! The rooms are very nice and comfortable for the price. The staff here is awesome, which means that I would definitely stay again!

When we arrived our rooms weren't ready yet, so we were given a different room. We went around to the back and after witnessing a drug deal and avoiding an angry Pitbull, we found the back entrance to our rooms. It reeked of dog pee. Everything in the hall was filthy and the clientele was certainly not business travelers. In... More