We stayed at The Grand Hotel for 2 nights in mid-February and it was a below average experience. The hotel staff are friendly and the room was very spacious. The beds were comfortable and the hotel is in close proximity to the Grand Canyon. However, upon arrival, we noticed that the room interior wasn't very clean. The restaurant service was...
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We checked in during off season with our dog. The staff were very accommodating and the rates are reasonable.
I highly recommend the Canyon Star restaurant; the food is excellent, and the service was good.
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Excellent service. David behind the bar is just a superstar. Every attentive with and awsesome sence of humor! Thanks for a wonderful evening David! Feet...... go!
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Thank you so much for staying with us at the Grand Hotel at the Grand Canyon. I will pass your comments on to our bartender and thank you for recognizing him. We appreciate your business and we hope you return to our beatiful hotel. Thanks for your comments. Safe travels.
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We stayed at The Grand for 2 nights and it was an all around decent place. Clean, Comfortable and Cozy. No frills...Good night's rest.
The lobby and surroundings are perfect for the Griswald type vacationers. :)
The restaurant was good, but overpriced compared to El Tovar—It was about the same price and El Tovar's food was better and had a...
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Thank you for taking the time to provide us feedback from your stay at the Grand Hotel at the Grand Canyon. It was a pleasure serving you and thank you for stating that you would visit us again. In regards to your comments about the restaurant, we have our new menu rolling out in March and we have made great...
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We picked this place for its proximity to the canyon (~10 minute drive) and the hunting lodge theme. When we showed up, we found that they had an arcade, which might be the perfect activity after having spent 8 hours in a car. Albeit expensive ($1 for basketball?), it basically made our stay.
The hunting lodge theme was actually very...
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Thanks for the feebdack and choosing to stay at the Grand Hotel at the Grand Canyon. It was a pleasure serving you. I have followed with my team in regards to the breakfast comment and we are making adjustments. We are also in the final stages of creating our new menu for breakfast, lunch, and dinner. We have featured some...
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Check in was quick and easy. The staff was very friendly. Hotel room was big, clean and comfortable. My son loved playing in the indoor pool. Internet was slow in the evening, but we had no problems using it the next morning. We would definitely stay here again.
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We appreciate your feedback and thank you for choosing the Grand Hotel at the Grand Canyon. It was a pleasure to serve you and glad to hear that you enjoyed your visit to our beautiful hotel. We contunue to make improvements and have put a great effort into creating a memorable experience for all guests who visit the Grand Hotel....
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Checked in early and visited the grand Canyon. Room was very clean and comfortable.
Liked that this is a pet friendly place. Breakfast buffet was very good. Staff was very nice. In all a great place to stay. Would recommend this place to our friends who travel to the Grand Canyon. Jim & Cindy from Iowa.
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Thanks for taking the time to inform us of your experience at the Grand Hotel at the Grand Canyon. It was a pleasure to serve you as our guest. Thanks for referring our beautiful property to your friends. We have made great improvements to our rooms, lobby, restaurant, and most importantly our service. We look forward to serving you again...
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Loved this hotel, it was in a perfect location and had a great western atmosphere. We stayed in a room with two double beds and had our pick of the floor we wanted. The concierge was very helpful, we arrived at 4pm after driving from Las Vegas that day, and the concierge was able to organise a helicopter flight for...
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Thank you for staying at the Grand Hotel at the Grand Canyon, it was a pleasure to serve you. We are glad that you enjoyed your stay and that our team at the Grand Hotel at the Grand Canyon was able to provide a memorable experience for your Grand Canyon Adventure. We appreciate your comments about our staff. Our Concierge...
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Located just outside the park and 2mins from the Grand Canyon Airport (highly recommend a Grand Canyon Helicopter flight).
Rooms were clean, decor is a bit "brown" but tidy. They were experiencing problems with the TV satellite during our stay but there's so much to do it wasn't really an issue.
Check out David in the bar - he's a...
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Thanks for staying with us at the Grand Hotel at the Grand Canyon, it was a pleasure serving you. We just recently upgraded our satellite TV provider and have doubled the amount of channels we were previously offering. I will follow up with the staff mentioned in your review, so we can properly recognize him for his efforts. Thanks again
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The Grand Hotel was the perfect base for our visit to the Grand Canyon and northern Arizona. Staff was extremely friendly and helpful, service at the bar and restaurant was excellent and the room was very comfortable. We would stay there again.
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Thanks for the review on the Canyon Star Restaurant and Saloon. We have a new menu rolling out in March of 2012 and we have been offering some of our new menu items as daily specials and the feedback has been fantastic. I will pass your comments on to the culinary team. Thanks for your business and choosing the Grand...
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