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All 35 Yuma hotels »

Shilo Inn Hotel and Suites - Yuma

2.5 of 5
1550 S Castle Dome Avenue, Yuma, AZ 85365
Hotel amenities
Ranked #14 of 35 hotels in Yuma
3.5 of 5 stars 76 Reviews
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76 reviews from our community

    Trip type
Traveller rating
    37
    15
    9
    11
    4
Date Rating
azahunting
Toronto
Reviewer
4 reviews
3 helpful votes
1 of 5 stars Reviewed 15 February 2012 NEW

Watch out for this dirty rundown hotel. We booked through Hotwire. This is a dirty stinky rundown ant ridden hotel that was rated a 3 star. It is not even a 1 star. We had to keep our shoes on because the carpets a filfthy. We did a load of laundry and our laundry came out with blue ink on... More

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Nicolai22
Scottsdale, Arizona
Senior Reviewer
6 reviews
8 helpful votes
1 of 5 stars Reviewed 2 February 2012

This place should be considered a 2 star motel. Totally outdated, creepy, and run down. Stray cats in the parking lot. The room smelled musty and smoky. Dark hallways with carpet that looks like it was a thousand years old. The thermostat was broken. Noisy neighbors having sex and blasting the tv all night long. Outside traffic was loud, so... More

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General Manager, General Manager at Shilo Inn Hotel and Suites - Yuma, responded to this review
7 February 2012

Dear Nicolai22, Thank you for taking the time to submit a review. I am very sorry to learn of your disappointment; it is our goal to provide our guests with the utmost in service, comfort, cleanliness and value. When we fail to uphold our own high standards, as in your case, we are very disappointed and concerned. Thank you again... More

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azrielk82
Woodridge, Illinois
Reviewer
3 reviews
4 of 5 stars Reviewed 27 January 2012

Excellent location, while building is older, renovations have everything current. Nice pool and spa area, adequate free breakfast comparable to most others. Huge room for the money. Includes small fridge and microwave. Found everything very clean and comfortable, including beds, and friendly staff. Read other reviews about noise, could hear shower running above, or kids running in hallway, but not... More

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General Manager, General Manager at Shilo Inn Hotel and Suites - Yuma, responded to this review
30 January 2012

Dear azrielk82, Thank you for taking the time to write your review on your recent stay in Yuma. We appreciate it, as we do your business. We are so glad you enjoyed your visit with us and that our staff took good care of you. We hope you will stay with us again soon and wish you safe travels! Best... More

MarijoAlbuquerque
Albuquerque
Reviewer
5 reviews
16 helpful votes
1 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

This hotel could use some serious updating. Room was fairly noisy and the bed was at best poor and lumpy. Good thing my husband unwrapped the drinking glasses provided in the room. One was cracked and there was loose glass pieces on the bottom of the glass, all of this covered by the shrink/plastic wrap. The front desk attendant was... More

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533susan
Surprise, Arizona
Reviewer
5 reviews
3 of 5 stars Reviewed 5 December 2011

This was a good buy but don't expect luxury. Staff was very friendly; location is great; close to shopping and dining. Bed was comfortable and linens were good. Slight odor in hallways. More

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General Manager, General Manager at Shilo Inn Hotel and Suites - Yuma, responded to this review
7 December 2011

Dear 533 Susan, Thank you for taking the time to post your comments. I am happy to hear that you enjoyed our accommodations. We appreciate the feedback and hope you will be back to stay with us on a future occasion. Sheri Doney General Manager More

wantquality
Oceanside CA
Senior Reviewer
7 reviews
2 of 5 stars Reviewed 4 December 2011

This hotel was disappointing. When I called the hotel from a stop at the Sam’s club, I asked for a non-smoking, “no pet” room. I was informed they had rooms available and given a price. When we checked in I once again asked for a non-smoking and “no pet” room. We were escorted to the room for an inspection and... More

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General Manager, General Manager at Shilo Inn Hotel and Suites - Yuma, responded to this review
6 December 2011

Dear wantquality, I am very sorry to hear about the inconveniences you experienced during your stay with us. I deeply apologize to you for not exceeding your expectations. I assure you that I will speak to the front desk staff to address the issues you have mentioned and we will work on improving in those areas. Once again, we are... More

gandjowen
London, United Kingdom
Reviewer
3 reviews
4 of 5 stars Reviewed 24 November 2011

Have stayed here several times before and have always had a good experience. The staff are all very friendly and helpful. The rooms are large and we had a King Bed bed and the room also included a fridge and microwave. The TV's were flatscreen and had replaced other TV's since our last stay. The room and the premises were... More

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FreddyCoupler
Alberta
Reviewer
5 reviews
6 helpful votes
5 of 5 stars Reviewed 31 October 2011
2
people found this review helpful

Great service, rooms were very nice especially 2nd floor overlooking the huge outdoor pool. Rooms were clean, beds were comfortable. Laundry room was clean and good machines. Grounds were clean, nice vegetation, nice to walk around. Great breakfast included in reasonable priced rooms. We enjoyed our stay here, location was great for shopping, eating and entertainment. Highly recommended. More

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MichiganGoBlue
michigan
2 reviews
1 helpful vote
5 of 5 stars Reviewed 13 September 2011

My three brothers and sister and I stayed at the Shilo Inn for ten days while we were in Yuma for a family emergency. Five of us shared one spacious, very clean, comfortable room. The fully equipped kitchen was a separate room which gave us a lot of extra space. It saved us money to be able to cook some... More

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General Manager, General Manager at Shilo Inn Hotel and Suites - Yuma, responded to this review
20 September 2011

Dear MichiganGoBlue, Thank you for taking the time to post a review after your recent stay at the Shilo Inn Yuma. We are so pleased to read that you found our facility ideal for your needs and that our warm friendly staff made your stay so delightful. We look forward to seeing you again soon, the next time your travels... More

Ladytrucker101
Tacoma,WA
Senior Reviewer
9 reviews
1 helpful vote
5 of 5 stars Reviewed 21 August 2011
1
person found this review helpful

I am always thankful for a clean hotel that allows pets! We travel on business (as truckers) with our two small Yorkies. Thankfully, the Shilo allows pets for a small fee. Our room was comfortable and had a patio (with table and chairs) with a view of the pool. The grounds are beautiful with flowering shrubs and even lime trees!... More

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General Manager, General Manager at Shilo Inn Hotel and Suites - Yuma, responded to this review
25 August 2011

Thank You for choosing Shilo Inns Yuma and taking the time to write a review about your stay with us. I am always pleased to receive praise and acknowledgment of such a positive nature about our facility. It is truly rewarding when a guest recognizes our efforts and takes the time to say thank you with five stars. Your comments... More

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