We had a groupon two night special here in Feb 13. Our arrival was a little awkward because no one was at the front. Then we found help and were given helpful directions to our room. The hallway rugs were tired. However, our room was spacious and clean. We were above the restaurant but not bothered by noise. We did... More

Long Journey from Cardiff to Kirby Lonsdale, but well worth the drive as the Hotel was Fab. We had a lovely good size room, which was very nicely decorated and furnished and it came with a fantastic view of the far reaching countryside. It was not too far from the market town of Kirby, which is very well worth a... More

Emailed hotel to enquire on dates - no response. After about 2 weeks we rang the hotel again to enquire and place a booking only to find the person who answered the phone incredibly rude and unhelpful. Decided not to make a booking if this is their standard of customer service - who knows what the rest of the place... More

I have read reviews of hotels which are regularly referred to as tired; well this one is absolutely exhausted. My general impression is that the management are interested only in revenue generation and have no interest in customer service. I have stayed at this establishment on two previous occasions in 1995 and 2005 and I regret to say that it... More

In a gem of a setting near to the lovely market town of Kirby Longsdale and with the Lancashire countryside and Yorkshire dales on its doorstep, yet the hotel is lacking in customer sevice and basic detail. Outdoor area could be so lovey but looks tired and along with the building looks unloved and neglected! Pool and gym very good,... More

We enjoyed a 2 night stay at this hotel from 3/3/13 on a Groupon deal.We were very well looked after by attentive staff.We were greeted with an excellent high tea and in the evening had a lovely 3 course meal.Prior to the meal we walked into Kirby Lonsdale for a pint.The walk took about 20 minutes although not recommended after... More

Ignore the negative reviews we had a really relaxing time. After a a warm welcome from Naomi we were shown to our rooms - all three rooms were nicely presented and very clean. Our package included B&B for two nights, evening dinner one night, afternoon tea and access to spa facilities. The evening meal was very pleasant and service excellent... More

We have just enjoyed another great stay here and this time with our new 'big' puppy! The staff were friendly and helpful, the room was spacious and clean, and the food, drink and atmosphere excellent! We were pleased with their welcome attitude to dogs as this was very refreshing and made our trip possible! Had a great stay and will... More

Stayed here a couple of nights. Nice spacious room. Bathroom with separate bath and shower. Although the bathroom was a bit dusty in general good levels of cleanliness. Plenty of tea and coffee in room but no bottled water. They have a good pool area and well equipped gym. Had dinner first night which was ok. Menu not brilliant and... More