We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Old Custom House Inn

South Quay, Padstow PL28 8BL, England
Hotel amenities
Old Custom House Inn
Ranked #33 of 51 Padstow B&B and Inns
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Olotels.com Priceline.com
Traveller Reviews
Room Prices
Write a Review

166 reviews from our community

Traveller rating
    49
    65
    31
    17
    4
See reviews for
Families
23
 
Couples
108
 
Solo
0
 
Business
5
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Haverfordwest, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 9 May 2013

My husband and I stayed at this hotel for two nights over a bank holiday weekend. The staff were very friendly and accommodating. The hotel is ideally situated at the front of the harbour as well as being central to the town. Parking is available (at a cost) in the public car park directly opposite. The bedroom was newly furbished... More

Was this review helpful? Yes
See 2 more reviews by Carey F for Padstow
Salisbury, England, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 May 2013

My husband and i stayed here 2weeks ago for long weekend. thoroughly enjoyed the weekend. I am a Ceoliac and the Hotel was great they supplied bread toasted seperate from main toaster.All very good room was great with seaview as requested. Loads of hot water,staff very friendly and helpful Would stay there again in fact booked for Christmas Market in... More

Was this review helpful? Yes
See 3 more reviews by Christine H for Padstow
Ballarat
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 16 April 2013

You couldn't get closer to the heart of town and keep your feet dry! This heritage hotel is right on the harbour so is well-suited to exploring Padstow. It is linked to a pub and also to Pescadou restaurant, where breakfast is served. However, we found the staff to be lacking in warmth. For example, when we needed information about... More

Was this review helpful? Yes 1
Cheltenham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 April 2013

We booked this hotel on a last minute decision based on online reviews. We were not disappointed. Location could not have been better, the service was very good and staff were friendly. Our room had a partial view of the quay, and had recently been refurbished so had a lovely fresh feel. We had a few laughs trying to remember... More

Was this review helpful? Yes
Redditch, United Kingdom
Top Contributor
62 reviews 62 reviews
8 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 8 April 2013

This is a review of the Barn, it's a self catering accommodation at the rear of the pub, available to rent from Cornish Horizons. The Barn is perfect consisting of two double bedrooms both with en suite a lounge plus kitchen. It's located at the back of the pub and has its own parking space which is a godsend in... More

Was this review helpful? Yes
See 11 more reviews by Mark B for Padstow
Leicester, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 April 2013 via mobile

My review is only for the food. Didnt stay overnight so cannot comment on rooms. After being turned away from Rojanos, my partner and i headed back to the custom house for a meal, as we'd just had a drink there and was impressed with the menu..they had a specials menu which was sold very well. We found a table... More

Was this review helpful? Yes
See 2 more reviews by KDBanks for Padstow
North WIlts
2 reviews
4 of 5 stars Reviewed 29 March 2013

We know Padstow well so knew we would have to park in the carpark opposite the hotel. Luckily we didnt have any issues finding a place though I imagine during the summer, its a bit hit and miss! We could have done with a warning from the hotel though that it costs £7 for 24 hours. Luckily we had just... More

Was this review helpful? Yes
Newquay, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 March 2013

Overall, a lovely overnight stay. Rooms were beautiful and we had a wonderful view across the Harbour. We had a Superior double. Reception staff were especially polite and helpful. I would have given an ''Excelent'' rating, if it wasn't for the fact that I had an 11 year old daughter with me and the breakfast was very unsuitable for her.... More

Was this review helpful? Yes
Sydney
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 7 March 2013

First impression quaint from then on it failed for price charged, very shabby enterance and shabby reception greeting like they were doing us a favour, I knew it had no parking attached to hotel but council one nearby which was full not recommend if you have a car!!! The room was clean and had a view, very noisy could hear... More

Was this review helpful? Yes
See 2 more reviews by Penny B for Padstow
Teignmouth, England, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 26 February 2013

First impressions were a very shabby entrance and awful reception desk. Upon walking up a very tatty staircase through a maze of doors we came to a small but nicely decorated room with a view of the harbour. The bathroom was nice but the toilet was butted up against the wall which was unpleasant, however, the bed and pillows were... More

Was this review helpful? Yes 1
 
 
Old Custom House Inn
Enter dates 1 night 2 nights
 
Metropole Hotel
Great value on a similar hotel
Padstow, Cornwall
4 of 5 stars 498 Reviews
Show Prices
Still looking for a hotel?
Travellers also viewed these Padstow hotels
Metropole Hotel 4.0 of 5 stars 498 reviews Treglos Hotel 4.0 of 5 stars 126 reviews Cross House Hotel 3.5 of 5 stars 93 reviews Padstow Breaks 4.5 of 5 stars 11 reviews
Show Prices ABS:HotelCheckRates-d286539?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d209863?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d290881?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2105902?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 10 hotels in Padstow, ranked by popularity

Been to Old Custom House Inn? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Old Custom House Inn

Also Known As:
Old Custom House Hotel Padstow
Old Custom House Hotel
Old Custom House Padstow
Address: South Quay, Padstow PL28 8BL, England
Region: United Kingdom > England > Cornwall > Padstow
Amenities:
Restaurant
Hotel Style:
Ranked #33 of 51 B&Bs / Inns in Padstow
Price Range: $$
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Olotels and Priceline so you can book your Old Custom House Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Old Custom House Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Old Custom House Inn
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices