We are a family of four adults and we thoroughly enjoyed our stay at this place. We were "upgraded" from Pine Palace to Pine Platinum since our rooms were not ready when we arrived. Their rooms offer an excellent panoramic view of the pine trees. The best part about this hotel is its location which is quite near the key... More

Considering the few choices one has in gulmarg this place is good. The location is close to all the places of interest. The rooms are average. the view too is not bad. the service is not up to the mark, but you can forgo looking into the untrained people serving you. the food menu is limited.The building is cladded with... More

Considering the few choices one has in gulmarg this place is good. The location is close to all the places of interest. the food is nice- (try the firni here). The rooms are average. the view too is not bad. The building is cladded with pine wood, and gives an awesome look to it. The corridors are dingy and at... More

Given the moderate cost to stay at the Pine Palace it was very good. Rooms were fine and food was good. The best part of our stay was the service, nothing was too much trouble and we were looked after all the time, from the staff taking our skis in at the end if the day or sending employees to... More

The rooms have been recently renovated much to our delight! The staff hospitable and very helpful .. Food was excellent in terms of variety and consistency ... Great entertainment and very family friendly

The hotel is not impressive at all. Rooms are quite claustrophobic, with no great view to speak of. The food in the restaurant is quite limited in variety and nothing great. It is about 10 mins downhill walk to the Gondola station. I would not stay here again.

We had booked Pine Palace Heritage resort for a two nights stay through an online travel site while planning our Kashmir itinerary. We reached there by noon travelling from Pahalgam. Firstly, it was slightly difficult locating it. We reached the other side but the hotel staff refused to take our luggage in as they had shifted our booking to their... More

We had booked the hotel through an agent. The landscaping of the hotel is quite nice especially the old Pine Palace with a nice lawn and spring. However, the corridors are dingy and rooms small and not up to the mark. Rooms of the new Platinum building are better but the location and garden not great. We decided against staying... More

Its a very good hotel with a good manager taking tourist as we say "Mehaman bhagwan hota hai". Good facilities and food. It has good lounge and good amenities like disco too for the entertainment of the guest.Manager ALtaf is a gem of a person taking care of each guest individually.