Mercure Pontianak

Also Known As:: Mercure Pontianak Hotel Pontianak; Mercure Pontianak Hotel

Address: Jl. Jendral Ahmad Yani No. 91 | West Kalimantan, Pontianak 78124, Indonesia

Region: Indonesia > Borneo > West Kalimantan > Pontianak

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #2 of 16 hotels in Pontianak

Price Range: $

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Mercure Pontianak will set a new standard for Services, Style and Comfort in West Kalimantan. Perfect location for business and leisure travel. It is just 15 minutes drive from Supadio Airport and right at the city centre. Adjacent to the Biggest Shopping Mall Complex in West Kalimantan, A Yani Mega Mall. Mercure Pontianak is the first International Hotel in town. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, ACCOR, Agoda, Cheap Tickets, Venere, HotelsClick, Tingo and Priceline so you can book your Mercure Pontianak reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Harriet B

Singapore, Singapore

Senior Reviewer

8 reviews

8 hotel reviews

Reviews in 6 cities

“Very comfortable and easy stay”

Reviewed 30 May 2013

I stayed over for one night at the Mercure while passing through Ponti. The hotel was very comfortable with modern rooms. Staff were friendly and helpful. There was live music (it was Friday night) in the foyer which was nice to have a night cap to. Very close to the airport, an great eating and shopping options right next door... More

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Dear Mr. Harriet B, Greetings from the Equator city, We are happy to receive your feedback and more than happy to know that you are satisfied with our service and it is great to be noticed also that our hotel had been recommended by you. Thank you very much for your compliment, and I will share this to all the... More

Rully_Tab

Bandung

1 review

“Best hotel in pontianak”

Reviewed 22 May 2013

Very good service, interior and design....and delicious food. I really enjoyed to stay @ mercure hotels. you dont need go to anywhere to find comfortable. the hotels is near from mall that you can find anything. just walk. My rooms is very nice with great design interiors. So i reccommend to stay at Mercure for the best sleep in Pontianak

Dear Mr. Rully, On behalf of the management and General Manager of Mercure Pontianak Hotel, I would like to thank you for the compliment and recommendation, especially your time to share the experience in this website, and I hope our future guest can also experience the same as you. We are looking forward to welcome you again in the nearest... More

zupermannn

Pontianak, Indonesia

“Quite a pleasant stay but..”

I decided to take my family to this hotel for a weekend getaway. Overall, we were quite satisfied with this hotel. But there are 2 cons, the service of the Ebony Restaurant and housekeeping. Ebony Restaurant's service is really bad. It happened 2 months ago. We were supposed to dine in, but in the end, we decided to 'doggy bag'... More

Review collected in partnership with Accorhotels.com

Dear Sir, I’d like to take this opportunity to express our sincere apology in-regards with your bad experience that you had during your stay as mentioned in your comment. We did investigation deeply to our staff in Food & Beverages Department related to the inappropriate services, and take action to enhance the staff ability, attentiveness, and personality in service our... More

YongkySutanto

Jakarta, Jakarta Raya, Indonesia

“One of the better hotels in town”

Reviewed 21 May 2013

I have tried several hotels around Pontianak during each business trip, and so far this hotel has provided the best experience. Firm beds, pretty good breakfast (a good variety), and very helpful and friendly staff. Location is great as it is next to the mall and the hotel is located on the main road so it's real easy to find.... More

Review collected in partnership with this hotel

Dear Mr. Yongky Sutanto, Thank you for giving your time to share good experience and your opinion about Mercure Pontianak. We are more than happy to read this, and I will share to the member of the team and staff. We are excited to see you coming again in Mercure Pontianak. Sincerely, Teddy Manangka Public Relations Manager Mercure Pontianak More

Yohanfengshui

Jakarta, Indonesia

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“NICE HOTEL WITH STANDARD SERVICES”

Reviewed 19 May 2013

no spa room, the water is extreme bad...yellow colour...and no enough drink bottle, the breakfast very standard, the taste so so average hotel anda room....nothing special...the lift no smell... the food is cold

Dear Mr. Yohanfengsui, Thank you for giving your time to share your experience of stay in Mercure Pontianak. We are really surprised when receiving this comment, because this is the first comment/review that tell us about this where our breakfast is the most complete and more variant among all hotel in town, and the water condition is in a good... More

Putriyanadi

Senior Contributor

37 reviews

16 hotel reviews

Reviews in 14 cities

34 helpful votes

“Great Location”

Reviewed 16 May 2013

I stayed for a week in this hotel for business trip and it was lovely, the hotel was near to the exhibition place, very convenient when you need everything pronto, Garuda airlines office was just around the lobby if you need to check in. My room was nice, but the sink was leaking, so i had to brush my teeth... More

See 2 more reviews by Putriyanadi for Pontianak

Dear Mrs. Putri Yanadi, Such a pleasure to know that you were happy to stay with us, but we do apologize also after we read your comment that you had bad experience in the bathroom. We certainly concern about your satisfaction, and really sorry because this comment didn't come up to the management neither to our staff during your stay... More

Sugai

Bandung, Indonesia

Contributor

14 reviews

9 hotel reviews

Reviews in 8 cities

4 helpful votes

“City Center and convenient”

Reviewed 7 May 2013

It was my first time to be in Pontianak for business andI found Mercure Pontianak is located at the main road and not so far from Airport. Room was nice and clean. Breakfast was not bad, I like those local foods served. Overall, recommended!

See 2 more reviews by Sugai for Pontianak

Dear Mr. / Mrs. Sugai, I appreciate very much for your feedback shared during your stay at Mercure Pontianak. We would like to welcome you back in your next visit. With kind regards, Dona Yohana General Manager More

Shanghaimomof3

Shanghai, China

Reviews in 2 cities

“Ideal location, great standard of service”

I've stayed here several times for business over the last year. The hotel is an excellent location near the universities and provincial government offices. The hotel room is large and comfortable. I would suggest they get nicer towels though. The restaurant is great with an excellent selection for the breakfast buffet and a nice variety of Western and Asian for... More

Dear Sir / Madam, First of all I would like to thank you for your time spared to write and share your experiences in this media. I appreciate it very much. To bring a satisfaction is our commitment to all of our guests. On top of it, I would like to apologize for unexpected incident regarding the smoking area in... More

Alexander I

27 reviews

11 hotel reviews

Reviews in 15 cities

13 helpful votes

“Safe choice”

Reviewed 6 May 2013

I guess Mercure is like McDonalds...you know exactly what you will get. A hot shower, an okay bed, and eatable breakfast. And you get all of these at Mercure Pontianak. Airport is half an hour away; city centre is 10-15 away; Garuda office at the lobby (handy for city check in). Not much else to add.

Dear Mr. Alexander, Thank you very much for your positive feedback for Mercure products and services. By having such constructive input from you, I believe it could encourage my team to deliver better services to all of our guests. We will be more than happy to welcome you back in the soonest time. With kind regards, Dona Yohana General Manager More

mslexxi

Melbourne, Australia

21 reviews

15 hotel reviews

Reviews in 17 cities

14 helpful votes

“Super close to the HyperMall”

Reviewed 21 April 2013

After a nine hour bus ride from kuching, the warm welcome we received from the Mercure was certainly appreciated. The location was pretty good - its a little out of the city, however the HyperMall is right next door and the airport is a short distance also. The hotel offers your all the usual Mercure amenities. Be aware that a... More

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Dear mslexxi, We are pleased to receive your comment and being honored to know that Mercure Pontianak was chosen as your place to say after long trip from Kuching, and we are definitely understand that “good sleep” and “comfort” is your concern. That is why we are really sorry to read this that you was disturbed by the activity downstairs,... More

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Mercure Pontianak Hotel Reviews, Pontianak

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