This large hotel was pretty empty when I stayed here with a Korean friend who chose the room because it was heavily discounted on the Internet. The lack of other guests and the fact that many of the facilities were closed gave it a cavernous, deserted feel, and they seem to be saving money on heating the public areas. The... More

I am frustrated that my travel agent arranged us a night stay over this hotel(Luckily only for a night).I did expect alot from this hotel but it turned otherwise. Too many rooms for improvement. The hotel crews hardly understand English (I have to used sign language) and rude (probably they werent comfortable when i used English to communicate with them),... More

First of all, people here are not very friendly. They should know that their hotel is stayed in by different people from different cultures and they should learn how to deal with every one of them. They were not very accommodating when we asked for more towels. They told us all they had were small ones and no more big... More

This was very close to the Seraksan National Park which we had visited during the day - the park was beautiful but the hotel was disappointing. One plug worked in the whole room and we had no idea how the hot water worked and when we figured it out the water was not at the best tepid. I now have... More

Terrible from the start. Arrived around 7:30pm. My son was hungry as he didn't like what we had for dinner. So when I got to the hotel, I asked the elderly man at the check-in counter about room service and he didn't understand me. The younger man did, but he said "I don't know". I gave him a chance to... More

This hotel is pretty outdated. Built in the 70s... I don't think they have upgraded this hotel since. There is a warning notice about possible bugs in the rooms (These bugs only live in the mountains and they sometimes come in when housekeepers clean the rooms. Don't worry they are nothing like cockroaches... these bugs only live in clean places,... More

We traveled here Columbus day weekend with our two young children. This hotel has great potential to be a grand place and the staff was friendly. I would describe it as a cross between a haunted hotel and one you'd see in Gatlinburg in the 70s. The rooms were small but adequate and seemed clean. The furniture was very old.... More

Frankly speaking, I booked this hotel last year before I join this trip advisor today and neither did I read any reviews abt it prior to my reservations and stay. Read on for my incident. One of the best point is the location to the Sorak National Park was convenient. Only bus 7 directly one way in and so not... More

Yes, there is a reason why this hotel is so bad. The mother company (some auto parts manufacturing company affiliated with Hyosung Corp. is not doing too well therefore they have drastically reduced their staffs and service. Seemed like the staffs were basically on their own to stay afloat. Our room stank of sewage smell and surprisingly for the duration... More