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Barcelo Capella Beach Resort

3.0 of 5
Villas del Mar, Juan Dolio 4750, Dominican Republic
Hotel amenities
Barcelo Capella Beach Resort
Ranked #4 of 19 hotels in Juan Dolio
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991 reviews from our community

Traveller rating
    166
    303
    211
    147
    164
See reviews for
Families
200
 
Couples
317
 
Solo
37
 
Business
24
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Wichita, Kansas
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

We stayed here in May of 2012. The property and grounds were very beautiful, however, the customer service is horrible and the buffet food was below average. I went with 3 of my gal friends for my birthday, and we arrived very late at night and had trouble getting our rooms. We had booked 2 rooms and each were supposed... More

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2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 16 May 2013

The Barcelo has recently sold half of its property to their neighbor, Hemming way. The left side of the Barcelo is being demolished to construct new buildings for new condominiums. The beach is getting dirty. You can't relax with the construction noise going on and the local workers checking out the guests.

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Passaic, New Jersey, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 May 2013

I stayed at this resort for 5 days with my mother and sister from May 24 2013 to May 29 2013. As soon as I stepped on the property I was surprised at how beautiful and well kept it looked. I was expecting worse because I had read some bad reviews. Everthing is very clean, including the beach. The rooms... More

Was this review helpful? Yes 1
New York City, New York
1 review
3 of 5 stars Reviewed 1 May 2013

Let me start of by saying this was the first time traveling to DR the summer of 2012, the Hotel boasts a 5 star, but lacks a LOT. The beach is rocky underneath, the pools and the bars were ok. The buffet made my travel partners sick. The pillows smelled from people who go to sleep with wet beach and... More

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Keene, Ontario, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 28 April 2013

My first visit to the Barcelo Capella Resort Beach Hotel was December 7-21, 2012. Before travelling, though, I carefully read review after review on this hotel and must say I arrived there full of apprehension, based on many of the reviews I had checked out. I arrived rather late in the evening after a full day of travelling and was... More

Was this review helpful? Yes 3
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 24 April 2013

Where do I begin... First of all, this was our first trip to the Dominican Republic. We have traveled all of the Caribbean and DR was the last of the islands to complete the map. We are also extreme travelers as we have been almost to the entire world and have enjoyed all of our stays except for this one.... More

Was this review helpful? Yes 2
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review
14 May 2013

Dear Guest, Please receive the warmest greetings from Dreams Palm Beach. Thank you for sending along your feedback in regards to your recent stay, it is much appreciated as every review is welcomed and forms part of our continue process to provide our guests with excellent service. At the same time we take the opportunity to apologize for not being... More

Sao Paulo, SP
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 23 April 2013

I definitely don’t recommend this resort, pay some more money and go to a better place. Things that will frustrate you: - They don’t have enough people attending in the bars (Sometimes it took 10 min. to get a beer!!) - And beyond that, they concentrate the attendance in 2 bars during the day… - It’s almost impossible getting any... More

Was this review helpful? Yes 2
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review
14 May 2013

Dear Guest, We apologize for not fulfilling your expectations. We are avid followers of all that our guests have to share about their experience here in Barceló Capella Beach. The feedback that we receive is the basis to continue on the line that has taken us very far through this years and to improve all the things that we must... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 17 April 2013

Started off bad. Service was slow and our room was not ready by 3. Each time we went to the front desk it was around a 20 min wait. The beds were really old and bad. The pillows were worse, like ripped up pieces of foam in a pillow case. Wifi was10 dollars a day and barely worked. It only... More

Was this review helpful? Yes 2
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review
14 May 2013

Dear Guest, Please receive the warmest greetings from Barceló Capella Beach. Thank you for sending along your feedbacks about your recent stay with us. It is such a shame we were not able to meet your expectations. Please accept our most sincere apologies and know this was never our intention, as our only objective is to please our guests and... More

lethbridge
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 13 April 2013

First of all let me say we have been to 7 different resorts in 4 different countries ranging from 3 1/2 stars to 4 1/2 stars. My husband and I are not complainers and this is our first review. We arrived on a Friday afternoon so the resort was packed as many of the local people were there for the... More

Was this review helpful? Yes 3
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review
14 May 2013

Dear Guest, We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. We really hope to consider coming back to this Caribbean paradise in the Dominican Republic to experience the hospitality of our people, the quality of our services and facilities and change any negative perception you may have... More

Cincinnati, Ohio
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 12 April 2013

We arrived at this hotel on a Saturday afternoon and the check in was quick. That is about the only positive for this resort. There was nobody to help us with our luggage, okay fine. Not that big of a deal. Our room faced out over what appeared to be a garbage dump. We figured, the back patio would be... More

Was this review helpful? Yes 4
Bcapella, General Manager at Barcelo Capella Beach Resort, responded to this review
14 May 2013

Dear guest, On behalf of our General Manager, we thank you for choosing our hotel for your visit to Dominican Republic and for posting a feedback about your experience. In Barceló Capella we are committed to ensure our valuable costumers the best experience during their holidays with beautiful grounds, exquisite international cuisine and the excellent service of our friendly staff.... More

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View all 19 hotels in Juan Dolio, ranked by popularity

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Hotel Summarization (Beta)

What travellers say

  • First nights(4)
  • Santo Domingo(4)
  • Great time(3)
  • Juan Dolio(3)
  • Las Olas(3)
  • Long weekend(3)
  • Air conditioner(3)
  • Bottled water(3)
  • Negative reviews(3)
  • Very nice(3)

Additional Information about Barcelo Capella Beach Resort

Address: Villas del Mar, Juan Dolio 4750, Dominican Republic
Region: Caribbean > Dominican Republic > San Pedro de Macoris Province > Juan Dolio
Amenities:
Bar/Lounge Beach Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Juan Dolio
#2 Top resorts Hotels in Juan Dolio
#3 On the Beach Hotels in Juan Dolio
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Barcelo Capella Beach Hotel
Barcelo Capella
Barcelo Santo Domingo
Barcelo Cappella Beach Resort
Barcelo Capella Beach
Capella Beach Resort
Barcello Capella
Capella Beach
Barcelo Capella Beach Resort Dominican Republic/Juan Dolio
Cappella Beach Resort

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Barcelo Capella Beach Resort
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