In honor of the truth, I am scheduled to get to this property in the first week of April; however I spoken a couple of times with the front desk representative, Juan, and he has demonstrated excellent customer service skills. I will be staying there for about two weeks. I will provide another review of my impression and experience at... More

We spent 3 weeks in the Dominican Republic in January 2013 and had a wonderful experience. We drove from Puerto Plata to Punta Cana and almost everywhere in between. I reserved most of our accommodations prior to departing Canada and was satisfied with most of them but I have to say the Albatros was the biggest disappointment I could have... More

Overall I enjoyed my stay and appreciated the friendly accommodating staff, and pool area overlooking a beautiful ocean cliff side expanse. This a great place to relax and be by your self from the pushy hectic over crowded hotels. There are a couple nearby that pack them in like in a sardine can. The guests are a combination of longer... More

Rooms are ok. Restaurant is really really bad. And expensive, often closed, so completely Unusable. You'll either cook in your room, or go out; fortunate that there is a Cuban guy who runs an open air restaurant across the street, highly recommended. Everything else is a long walk or taxi ride away. Beach is also a hike, there is no... More

It is a clean hotel resort with pool. Good price, clean and friendly staff that can speak English very well. Jonathan is very friendly. I booked for a studio for $68 per night for 2 nights. My room has a balcony with ocean and swimming pool view, have stove, microwave, fridge, coffee maker and a toaster, dishes , utensils and... More

Maybe I want too much or maybe I just want to be a bit more comfortable?! I must first say the rooms were very clean!, and the layouts (I stayed in two different units over a 2 week period) somewhat ok. The staff were pleasant, mostly, and the music a bit annoying. There is little to nothing to to do... More

Nice location along the Ocean.Friendly staff but really slow. Took just about 24 hours for all of our items for our room to arrive.No coffe pot, no bottled water, missing 2 of 4 towels. Lifts are all down.No working phone other than the front desk one.Wasps all over the sand they have on the property that doesnt reach the water.The... More

Mins: 1- 4th floor without lift. All 3 lifts were broken. 2- Italian ambiance. If you are not italian you dont belong 3- Very unfriendly management 4- Animation is there just to extract something from you 5- Totally isolated. Absolutely nothing to do around, do not go there without a car 6- Very run down 7- No beach (there are... More

This is a basic resort to just relax. We had a one-bedroom, but they put us in a suite. We stayed in it, because of the view. The staff speaks very little English. The resort is the nicest thing in the local area. They have no beach; we needed to walk down the beach to the next resort to use... More