We stayed at Chalet Isabella this year for the first time. Loved it. It's a converted house, huge but still welcoming and cosy. We loved the ski slopes though they were quite busy as was thee Gondola but there are buses going up the mountain (free) The staff at the Chalet were great fun, food was great and we felt... More

Spent the week around Christmas in Chalet Isabella and couldn't have been happier with the quality and service of the accommodation. From breakfast in the morning through to freshly baked cakes every afternoon and three course, home cooked meals in the evening, everything is taken care of throughout the week. Even got a full turkey dinner with all the trimmings... More

My third stay, originally in stayed in 2009, and each time has been better. The team picked us up from Sofia airport and transferred us there and back, and thorough our stay were always keen to help out, suggest places to visit/eat/drink etc as well as making sure the holiday was relaxing and most of all really good fun. No... More

Every other year we go on a ski holiday. Having never tried Bulgaria we were recommended to try here by a friend. The chalet is fitted to the highest spec, located perfectly within the town of Bansko and run by the most delightful people. The service by the owners and staff is as good as we have had at any... More

So i had reservations about Bulgaria, i wasn't expecting much and a little nervous about how things were going to pan out. But i was proved wrong the entire holiday, the airport was easy to the transfer was easy and not to long, very comfortable the entire journy. The town we stayed in was extremely peaceful, full of character and... More

A group of 14 of us spent a week in March in this amazing chalet. With a drive of just over 2hours from the airport we arrived at the chalet and greeted and welcomed by our awesome hosts. The chalet decor fits in with the snow cabin style that you think of. Wooden interior with an open fire in the... More

When you first go abroad and plan on staying in a place which have little reviews, you automatically ask yourself questions; Is this place safe? Does it do exactly as stated on its information section? Well all I can say is it lives up to expectations, although when first arriving, you may be wary of the surrounding location, lets just... More

So for this years trip we decided to go somewhere other than the Alps for our trip and and were recommended Bansko. We arrived in Sofia and were greeted by our transfer divers who were friendly and welcoming. Transfer took just over 2 hours and was a lovely drive across Bulgaria which has great architecture and really is a welcomed... More

We arrived in Sofia airport and we were picked up by our host (and as it turns out owner) Matt Bradwell and we were welcomed straight away!. We were taken up to the town of Bankso, which has undergone significant improvements and arrived at Chalet Isablella. The accommodation was amazing, the chalet was decked out like a swiss ski chalet.... More