Kempinski Hotel Grand Arena

Also Known As:: Kempinski Hotel Bansko; Kempinski Resort Grand Arena

Address: 98 Pirin Street, Bansko 2770, Bulgaria

Region: Bulgaria > Blagoevgrad Province > Bansko

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#1 Luxury Hotels in Bansko

#2 Family Hotels in Bansko

Price Range: $

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Whether visiting Bansko for business or leisure purposes, Kempinski Hotel Grand Arena is the ideal base from which to work or explore all that the town has to offer. Located at the footsteps of the Pirin Mountains, the luxury hotel is situated right next to the Gondola lift station that takes you all the way up to highest slopes, half pipes and snowboard facilities. The shopping and cultural district of Bansko is also easily accessible within walking distance from the 5 stars hotel. ... more less

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Izzet Z

Kyrenia, Cyprus

Senior Contributor

35 reviews

15 hotel reviews

Reviews in 14 cities

16 helpful votes

“Best hotel in Bansko for a ski holiday”

Reviewed 13 May 2013

We stayed at Kempinski at Bansko in February 2013 during the ski season. If I go to Bansko again, I would not hesitate to stay here the second time. The hotel is just next to the gondola and the ski storage is at the ground floor of the hotel, so it just requires 1 min walk which was superb for... More

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Dear Sir, Thank you very much indeed for choosing to stay at Kempinski Hotel Grand Arena Bansko. We are delighted to read your kind words of appreciation for both the hotel itself and our services. Your feedback regarding the Outdoors Pool water temperature has been also taken into account. We are very much looking forward to welcoming you again as... More

Mandy W

Windsor, United Kingdom

1 review

“Amazing hotel.”

Reviewed 17 April 2013

One of the best hotels I´ve stayed at. Travelled with my best friend who has skied before. We paid a bit more for a good hotel as I had never skied before and was worried I wouldn´t like it and would want to hang around the hotel instead. Well, I did hang around the hotel a lot as it was... More

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Dear Madam, Thank you very much for staying with us and posting your experience on Trip Advisor. We are glad to see that you evaluated positively both the hotel itself and our people. It is indeed very much important for all of us here at Kempinski Grand Arena Bansko to deliver the Kempinski Brand promise and such feedbacks like yours... More

Caveman A

Athens

38 reviews

8 hotel reviews

Reviews in 22 cities

17 helpful votes

“The best Hotel in Bansko.”

Reviewed 9 April 2013

I just got back from a 5 day skiing holiday in hotel Kempinski in Bankso. If you can afford it, Hotel Kempinski is the best place to stay in Bansko (although it is almost double the price of the second more expensive hotel in the area). It's location is second to none. It is located at the edge of the... More

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See 2 more reviews by Caveman A for Bansko

Dear Madam/Sir, Thank you very much indeed for posting your feedback on Trip Advisor. It is with grate pleasure to read that you have enjoyed your stay with us, appreciating our product on offer. We strive daily to exceed our guests expectations bringing the Kempinski Brand Standards in this part of the world, without negotiating our quality. We always welcome... More

Kiciacat

Fleet, Hampshire

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

3 helpful votes

“Fantastic”

Reviewed 8 April 2013

We stayed at this hotel for a week at the begining of March 2013 and could not reccomend it more. Right from the moment we arrived that staff we helpful and friendly. The hotel was spotless and the room was large and comfortable. The outdoor hot tub was excellent after a day on the slopes and the location of the... More

Dear Madam/Sir, Thank you so much for sharing your experience with us on Trip Advisor. We are glad to see that our valuable guests like your goodself are satisfied with the product and services on offer, but most importantly with our people. We will share proudly your comments with our staff. We are looking forward to welcoming you once again... More

Cignoo

Ankara, Turkey

5 reviews

4 hotel reviews

Reviews in 4 cities

2 helpful votes

“Best location at Bansko”

Reviewed 26 March 2013

The hotel has the best location with the gondola in front. Staff was very helpful, thanks to Stoyan at the reception and Ani at the guest services. Our mattress was very bad, we complained about it to Stoyan, they changed it immediately. Bathroom was clean and new. The hotel has a great spa. If you buy a classical massage of... More

Dear Madam, Thank you very much for posting your feedback on Trip Advisor. We are pleased to read that our staff managed to respond succesfully to your needs and expectations. We will definitely share your valuable comments with the enitre team and especially with those ones mentioning on your note. We are looking forward to welcoming you once again at... More

Caca12

Belgrade, Serbia

47 reviews

11 hotel reviews

Reviews in 11 cities

41 helpful votes

“Fantastic!”

Reviewed 22 March 2013

Stayed at the hotel for a day... Realy fantastic interior... Staff was very friendly and nice... Lounge bar is fabulous... Prices were like we expected... Scenic view... Had a realy nice afternoon there... Recommendation definitely!!!!!

See 12 more reviews by Caca12 for Bansko

Dear Madam, Thank you for your positive comment posted recently on Trip Advisor. It gives us grate pleasure to read that you have enjoyed your short stay with us. We are glad that you recommend us and we are already looking forward to have you again as our guest for a longer stay. Best Regards, A. Manos /General Manager/ More

fst01

Ljubljana

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 5 cities

8 helpful votes

“Directly on the slope”

Reviewed 20 March 2013

Kempinski Grand Arena is located directly on the slope of Banski ski area, next to gondola. Ski in, ski out. It's a nice, neatly furnished hotel with spacious rooms. Mine had mountain view and two balconies. Full of light and really comfortable. Hotel restaurants are good, providing you with the right level of intimacy despite buffet dinners. At breakfast I... More

Dear Madam/Sir, Thank you for sharing your experience with us here in Bansko on Trip Advisor. We are glad to read that your enjoyed the intimacy we have ensured for our guests no matter the kind of Restaurant. We also very much appreciate your constructive feedback and we have already communicated it accordingly within our hotel team. Looking forward to... More

DreamandLove

London, United Kingdom

10 reviews

Reviews in 6 cities

4 helpful votes

“Great experience”

Reviewed 19 March 2013

Spent a week here and had a brilliant time. Rooms were spacious and comfortable, service very good and the hotel was perfectly located to get on the gondolas in the morning, especially being able to use the express lines. Didn't know much about Kempinski hotels before we went but were pleasantly surprised. Breakfast was decent but the meals were otherwise... More

Dear Madam/Sir, Thank you for posting your comment on Trip Advisor. We were very happy to read your review, and glad indeed that our services and facilities could exceed your expectations. This is the best reward for our staff that will be provided with your very much appreciated feedback. As regards your comments regarding our meals we have taken the... More

B27

Oxford, United Kingdom

10 helpful votes

“Booked to go back already!”

Reviewed 12 March 2013 via mobile

Our group of 6 keen skiers had never been to Bansko before, but were recommended by other friends and we thoroughly enjoyed it! The resort itself is lovely and the skiing is great. The Kempinski hotel was the cherry on top. From the warm welcome you receive after the long bus transfer, to the lovely staff in the restaurant, the... More

Dear Madam/Sir, Thank you very much for posting your experience with us on Trip Advisor. We are happy to see that you have really enjoyed your stay with us, but most importantly that you have evaluated our food is being indeed on high standards while our staff is dedicated to ensure all services provided exceed our guest expectations. This the... More

SJBerkshireUK

Berkshire UK

5 helpful votes

“Excellent hotel with excellent service and staff”

Reviewed 11 March 2013

The stay was truly excellent. We were given a warm reception when we arrived and given a spacious deluxe room, which was well appointed and comfortable. The staff were extremely friendly from the maids to the ski storage room staff. We stayed on a half board basis and the food was on a self service basis. It was always of... More

Dear Madam/Sir It is with grate pleasure to read you kind words of appreciation posted on trip Advisor after your stay with us. This is indeed the best motivation for the entire hotel team that is striving daily to satisfy our valuable guests like your good self. Looking forward to welcome you next time that your travels bring you to... More

1-10 of 206 reviews

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