It is very clean and has a very nice indoor pool. Compared to other west Memphis hotels I would say number one. The breakfast was "ok" but certainly sufficient. Also right on the interstate so very convenient

Wanted to stay on west side of Memphis TN for early start the next morning. Chose this motel because we have had great luck with Holiday Inns in the past and are Priority Club members. The neighborhood here is scary, at least on a dark Saturday night. Strange people in lobby were shooed out by receptionist, but door to guest... More

We arrived at the Holiday Inn and were greeted well on our arrival by the front desk. The room was average. The beds were good. We were given coupons for a drink at the bar and a bag of cookies and water since we were priority club members. The breakfast was complementary and was above average. What makes this hotel... More

I reserved a room here using part of my Priority Points. I canceled, giving plenty of notice, after reading a review about someone knocking on doors and asking for money on the first floor. As a woman traveling alone, safety is a priority. I expected that my points would not be returned, but imagine my surprise when my points were... More

We drove from Missouri and checked in at like 3:30 in the morning. The guy at the counter was extremely nice and efficient. Room was large and clean. Is older and needed updates. The breakfast was a joke. They had a crockpot with items in it that were dried out and not tasteful. The cook at the time kept staring... More

Stayed a night while traveling from Michigan to Texas and decided to pull of the road here. I wanted to go with a more reliable brand hotel so we chose the Holiday Inn. It was approximately 8:00pm when I went to the front desk and music was blaring from the hotel bar. Immediately, I informed the desk clerk that I... More

This is an older building. The manager was great to fix all problems we had that he could. The ice machine doesn't work, the AC was off for the winter & heat is on we finally had to go buy a fan. The rooms were hot!!! We left and came back and our rooms were still dirty, beds not made,... More

Just not what I expected from a Holiday Inn. The Area was terrible and I constantly checked on my car. The staff was fine but I just didnt feel like this like the room was worth what I paid. I was in town for a week and I checked out after the first night. Bottom line it's just an old... More

Ok so I work long hours - no breaks. Get here at 9pm to check in. Haul my stuff to room - key does not work. Haul my stuff back to front desk. Get two keys. They work. Bathroom dirty. Hair in sink and on floor. Bed hard. Pillows flat. Ate in bar at 9:45pm. Food was fine. Bartender gregarious... More