Do not stay here until remodeling is complete. Checked into room, it smelled like severe smoke. Found out it was wet molded carpet. There was a 20 square foot area around the air conditioning unit that was totally soaked and wet with condensation from the a/c unit. If you wore leather shoes they would be soaked. Do not go bare...
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Thank you for your comments regarding your stay at the Red Roof Inn SFO. I am sorry to hear you did not have a very pleasant stay. I take this opportunity to let you know that we are working hard on getting our rooms remodeled as soon as possible. The good new is we will be replacing all our mattresses....
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My name is James. I stayed at The Red Roof Inn Monday February 6th and I must say the staff there is amazing. Upon arrival Ruben and Edward were extremely helpful and wonderful with information not only about the hotel but also about restuarants and sights around the hotel and in San Francisco. I had a couple of packages waiting...
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Thank you for your nice review. We are very excited about our renovation as well. Our rooms are going to be freshly redone. We will also be converting to a smoke free property which is what the majority of our guests have been requesting. Please come see us by the end of April and you have the opportunity to enjoy...
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I have been coming to this hotel for a few years now. And have always enjoyed my stay. Rooms are clean. And front desk staff is very friendly and helpful. Maids are effiecient and friendly..
I reccommend staying at this hotel. But currently under going renovation..so it is a little noisey during the day.
Thanks
slharrell
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Thank you for posting this great review for our property. We are glad you had a nice visit and we are looking forward to seeing you again. Our staff is very professional and know how to go the extra mile. We are very excited about our renovation. Our rooms will have a completely different look. We are doing everything we...
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I stayed at this Hotel back in January and left my car for three and a half weeks. The room were clean, nice and quite and the shuttle brought us to and from the airport with no problem what so ever. The entire staff was so wonderful to me and my wife that I know I will pick this hotel...
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I apprecite your great comments about my staff. We are very fortunate to have such a great team. This team is always making sure our guests feel confident, significant and delighted. That's our motto.
Thank you for your business and hope to see you again soon.
Mokhtar Messaou
General Manager
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I want to inform everyone about the excellent custumer service that I was given from a Mr. Ruben and Edward. First I had problems with tring to find the hotel so I called them up and Edward answer the phone and told me I was in the wrong city but with no problem he instructed me exactly on how to...
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Thank you for taking the time to talk about your great experience at our Red Roof Inn. I greatly appreciate your positive feedback and your nice comments about my team. My staff is always here to help and to make sure our guests have a wonderful experience. I'd like to take this opportunity to let you know that we are...
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Very reasonable price. People there are very friendly and accomodating.
Nice staff at the front desk especially Roben & Sheraz. Thank You!!!
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We appreciate your positive comments about our staff. The team here at the Red Roof Inn SFO is here to make sure valued customers like you feel welcome and enojy their stay with us.
We hope to see you again soon.
Mokhtar Messaou
General Manager
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i stayed at the red roof friday january27and I have to say tho this place doesn't seem like the nicest of places the staff are absolutely amazing. When I first arrived I was greeted immediatly by Ruben and help to my seat. It was wonderful because i have Osteoporosis and it makes it incredibly difficult to move a lot. I...
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I appreciate your positive comments about my team. The Red Roof Inn SFO has one of the best staff in the hotel industry. They are hee to help and go the extra mile to make sure our guests have a pleasant stay with us. We hope to see you again soon, I guranatee you will have the same great experience...
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I stayed in Red Roof on a business trip and it was a great place. Very nice customer service and the room was very clean and simple. What made my stay better was Beverly and Shabina. They had great energy. I enjoyed my stay and recommend your hotel. Thanks
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Thank you for the nice review. I am glad you had a nice stay. Our staff is one of the best. I will make sure to pass these comments on to them. In the meantime I'd like you to know that our rooms are being renovated, so when you come back next time you will have the opportunity to enjoy...
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I have stayed at the Red Roof now for some time as I am relocating to the area. The employees are always pleasant, especially Ruben Lopez. He constantly greets me with a smile and will go out of his way to open doors, help with bags, etc. This isn't an expensive hotel so don't expect a Four Seasons, however, the...
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Thank you for posting a review for our Red Roof Inn. I do appreciate your feedback. I'd like to take this opportunity to let you know that we are in the process of upgrading all our rooms. Every single room will have a fresh new look and new bedding. We will also install flat screen TVs in all of them....
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I have stayed at this hotel 3 times over the past 6 months and to start with would rave about it now I am not so sure I will be staying there again.
They have now stopped offering the free breakfast you used to get with the room
The shuttle service is once every 30 mins if you are lucky...
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Thank you so much for your comments regarding your recent stay with us. I am so sorry to hear you did not have a very satisfying stay. I can assure you that the housekeeping issue will be addressed and I will make sure it does not happen again. We take our guest privacy very seriousely. I am also addressing the...
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432 Reviews
366 Reviews
