We stayed here in May 2013 for 5 days. We really loved this hotel! Reading the other reviews influenced out choice of the hotel. This is why we use Trip Advisor, isn’t it? But then, being there we involuntarily tried to find some reasons to contradict all the other reviewers and we could not find anything. Rooms are clean and... More

My husband and I stayed here for 3 nights (4/26-4/29). Wow - what an excellent choice we made. The staff was pleasant and helpful and very accommodating. Our suite was wonderful. Nice sitting area when you first come in with a love seat and chair and table, large t.v. and desk with chair and a mini-kitchenette area (micro, refrig, coffee... More

Our stay was nice. For families with small children I wanted to mention that not all rooms, if many at all, have bathtubs. I don't know how I didn't pick up on this but didn't realize until we checked in and when we called to the front desk to find a room with a tub there were no rooms available... More

We had booked our stay for our 10 year anniversary at La Costa resort in Carlsbad based on recommendations from friends. After reading Trip Advisor reviews, however, we changed our plans and decided to stay at West Inn & Suites. So many great reviews, right? Well, this place IS great and there were so many things we liked about it... More

The kids expect us to come here every time we goto Legoland. Good service with heated pool. Nice and clean. They even try to give us the same room every year. The staff is all very nice and the place overall has a boutique feel to it.

My family stayed here recently, and we had a great experience. The room and beds were comfortable. We did not even realize that there were railroad tracks right next to the hotel until we went outside. The breakfast was great and the staff was friendly. My kids loved the milk and cookies at night. We used their shuttle to and... More

West Inn provided over-the-top excellent service and a great property that was super accomodating for kids. The pool, hot tub and outdoor area are fantastic. The pool is heated to make swimming comfortable even when the wind kicks up. The proximity to downtown Carlsbad and the beaches is fantastic. Our room was a king suite - so two adults and... More

I made this reservation for my brother and his kids so they could stay next to Legoland. I had eaten at the Bistro West several times ( Love their happy hour!) and saw the grounds and looked into it for his stay. My brother had made his reservation already at a major chain hotel and I urged him to change... More

Can't say enough good about the customer service! I emailed twice prior to my stay with questions, and received prompt friendly and helpful replies. I also received an email a few days before my arrival asking if there was anything they could do to make my stay more comfortable, and a personal phone call as well. I asked for a... More