We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Carlsbad

Free Newsletter

Interested in Sheraton Carlsbad Resort and Spa and Carlsbad?

We'll send you updates with the latest deals, reviews and articles for Sheraton Carlsbad Resort and Spa and Carlsbad each week.

  • Save Sheraton Carlsbad Resort and Spa
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d815501?ext=true&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_BOOKNOW

Sheraton Carlsbad Resort and Spa


Hotel class 4.0 of 5
5480 Grand Pacific Drive, Carlsbad, CA 92008
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

Reviews you can trust

82% Recommend
4.0 of 5 stars 119 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (119)
[ Date ] [ Rating ]
Save Review
4 of 5 stars
beefamily   1 contribution
BC
14 Mar 2010 | Trip type: Family New

We were extremely impressed with this exceptionally clean and welcoming resort. It's rare to find a hotel that is both family freindly and beautiful. What really sets this hotel apart are the wonderful staff. Without exception, we found all the associates to be helpful. more

Save Review
5 of 5 stars
purplehi   1 contribution
California
5 Mar 2010 | Trip type: Couples

We spent a lovely weekend at this beautiful resort. The rooms were cozy, with every needed amenity. The bed was wonderful and comfy with big fluffy pillows! My husband and I enjoyed a couples massage at the spa, which was absolute heaven!! Our lunch and dinner in the restaurant were both excellent also. The staff was friendly and helpful, the... more

Save Review
4 of 5 stars
arvjho22   18 contributions
Los Angeles
1 Mar 2010 | Trip type: Family

We booked this hotel because it is the nearest one from Legoland. The hotel cannot be found with a GPS, because I believe it is new and opened only a few years ago. So, just type Legoland in your GPS or Mapquest. Near the end, drive past the street for the Legoland. Then a few blocks later, you'll see the... more

Management response from
carlsbadsheraton, Director of Operations

Thank you for your great comments! I am so pleased that your family enjoyed the resort. I am happy that you found our staff members accommodating. We really work hard to select friendly and helpful associates and I am glad this is what you found! You are correct...in vehicles with older GPS systems we are not listed; however we are...

Save Review
5 of 5 stars
ZSDub   2 contributions
China, United States
1 Mar 2010 | Trip type: Couples

Stayed here for a one night weekend getaway. The hotel is brand new and the rooms are exceptionally clean, modern, and well-apppointed. We didn't get a chance to take advantage of the pool because it was raining, but the grounds are definitely nice and maintained to high standards. The folks at the front desk were very accommodating and warm but... more

Management response from
carlsbadsheraton, Director of Operations

Thank you for taking the time to fill out a review on our Resort! I am so pleased that you were able to recover you lost item and that Jenny was of such help and that you enjoyed your stay. We have an amazing staff and I am delighted that was what you encountered. We hope to see you again...

Save Review
5 of 5 stars
Spruce1   1 contribution
Boston
12 Feb 2010 | Trip type: Solo travel

Resort seems very new and rooms even newer. Quality room, bedding, and decor with modern HD TV. Fitness center is spacious with big glass windows over-looking the pool. Good mix of cardio equipment, weights, and space to stretch. Had breakfast in 20/Twenty restaurant - tastefully done with in a warm and inviting space. Forgot a small personal journal in my... more

Management response from
carlsbadsheraton, Director of Operations

Thank you for your kind words about our Resort especially about our Fitness Center. We have been told it is one of the best in the Sheraton Brand! I am glad we were able to return your lost item and we look forward to welcoming you again soon. Rachel Blake Director of Hotel Operations

Save Review
3 of 5 stars
True_Advisor123   2 contributions
carlsbad
11 Feb 2010 | Trip type: Couples

Not happy with the parking options, 20/20 Grill was very pricey. Don't purchase the breakfast package. Breakfast package only includes one menu item. Not worh the extra money spent. more

Management response from
carlsbadsheraton, Director of Operations

I appreciate your taking the time to fill out a review on our Resort. We truly value your comments. To address your concerns: our parking fees are comparable with other resorts in the area, in fact, our rates are fifty percent lower than some. Because we offer a private entry to LEGOLAND, our guests do not have to pay for...

Save Review
4 of 5 stars
Box1Stamford   12 contributions
Stamford, United Kingdom
27 Jan 2010 | Trip type: Couples

Great for Legoland - if you have Kids with you. Smart Starwood (Sheraton) property - only two years old. Check-in efficient (Club room booked) Only lounge is the foyer Excellent bedrooms - good size - good beds - good pillows Bathroom - very good but walk-in shower would make it excellent Parking under the hotel block - you don't need... more

Management response from
carlsbadsheraton, Director of Operations

Thank you for your comments about the Sheraton Carlsbad Resort & Spa. I am so pleased that you enjoyed your stay overall. We are working to improve and enhance our Club Lounge and will use your comments to make it a better experience for our guests. Eventually we hope to create a larger lounge but in the interim we are...

Save Review
5 of 5 stars
mamayogini   44 contributions
Juneau, Alaska
22 Jan 2010 | Trip type: Family

This was my second time staying at the Sheraton Carlsbad. I never get tired of gazing at the grounds of the hotel: the beautiful architecture, luxurious spa furniture in the courtyard, and the pristine lobby. My son was going to be in a special Legoland competition, and we splurged on a Club Room. The room took my breath away. I... more

Management response from
carlsbadsheraton, Director of Operations

Thank you so much for the wonderful comments about our Resort. We hope you that your son did great at the LEGOLAND competition. We hope to see you again soon! Sincerely, Rachel Blake Director of Operations

Great Stay
Save Review
5 of 5 stars
biggroofy   56 contributions
Canada
7 Jan 2010 | Trip type: Family
1
person found this review helpful

As a Starwood GOLD member I always enjoyed staying at the Sheraton/Westin chain. The hotel is quite new (not even shown on my GPS with 2008 map). We stayed 2 nights in the Club Floor and it was clean, and quiet. We requested a microwave and baby crib at check-in, and it was delivered to our rooms within 10 minutes,... more

Management response from
carlsbadsheraton, Director of Operations

I am so pleased to read that you had a great experience with our Resort. We appreciate your wonderful comments. I apologize for the frustration you experienced with our Concierge team and will certainly address your concerns with them and the Front Office Manager. We want to make the purchase of LEGOLAND tickets easy and I regret that is not...

Save Review
5 of 5 stars
figmund   3 contributions
Sammamish, WA
2 Jan 2010 | Trip type: Family
1
person found this review helpful

We loved our stay at the Sheraton Carlsbad. Professional and courteous staff, great pool area, activities for the kids, all in a relaxing atmosphere. Though this hotel is one of the official Legoland hotels, you'll barely notice, which is a good thing. The hotel balances the family vacation crowd with the business & non-family crowd very well. Free pool toys... more

Management response from
carlsbadsheraton, Director of Operations

We try to make our Resort comfortable for all of our guests...those with kids and those without. I think we strike a great balance and am glad this was your finding as well. We are proud to be a destination resort for all kinds of travel reasons: leisure, business & group. We appreciate your feedback and hope to see you...

Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Sheraton Carlsbad Resort and Spa? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travellers trust
Travellers Who Viewed This Property Also Viewed
CAD226*
Check Rates ABS:HotelCheckRates-d113898?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Carlsbad, CA
CAD388*
Check Rates ABS:HotelCheckRates-d76354?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Carlsbad, CA
CAD162*
Check Rates ABS:HotelCheckRates-d758202?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Average price/night*

Do You Own Sheraton Carlsbad Resort and Spa?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

Sheraton Carlsbad Resort and Spa Also Known As

  • Sheraton Carlsbad Hotel
  • Sheraton Carlsbad
  • Carlsbad Sheraton
Address: 5480 Grand Pacific Drive, Carlsbad, CA 92008