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BEST WESTERN Pine Tree Motel Reviews, Chino

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BEST WESTERN Pine Tree Motel

12018 Central Ave., Chino, CA 91710
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BEST WESTERN Pine Tree Motel
19 traveller photos
Ranked #2 of 4 hotels in Chino
4.0 of 5 stars 55 Reviews
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55 reviews from our community

    Trip type
Traveller rating
    25
    18
    7
    3
    2
Date Rating
San Diego, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“I'm glad I tried them”
5 of 5 stars Reviewed 8 May 2013

I had been traveling for 2 hours from San Diego and was supposed to be comped a room at Hotel Chino Hills and got treated badly (long story, don't ever stay there!!!). I ended up making my way to the Best Western where I encountered Imelda (hope I am spelling that right). She was nice and professional from the first... More

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Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review
10 May 2013

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Murrieta, California, Usa
1 review
“Chino 2013-03”
4 of 5 stars Reviewed 17 April 2013

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Review collected in partnership with Best Western

Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review
19 April 2013

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Compton, California, Usa
1 review
“Birthday”
4 of 5 stars Reviewed 28 March 2013

iT WAS TO CELEBRATE MY 62nd Birthday - Me and my fiancee Mark - Thank you Keith Schoen, Manager Pine Tree, Chino for the nice little gift ! He made our stay very nice & enjoyable!! I enjoyed the room upstairs but I have injuries from a bad car accident back in the 1970's so will have to stay on... More

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Review collected in partnership with Best Western

Cheryl M, General Manager at BEST WESTERN Pine Tree Motel, responded to this review
2 April 2013

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

richmond, bc
Top Contributor
102 reviews 102 reviews
29 hotel reviews
Reviews in 46 cities Reviews in 46 cities
39 helpful votes 39 helpful votes
“Good staff, hotel is ok”
3 of 5 stars Reviewed 25 March 2013

This is the typical motel with outside corridor and car parked in front of your room. We had a room with a parking spot parked parallel which is kinda neat. The room arrangement was a bit odd with the way the beds are arranged, we kept bumping into the side of bed or the wall when we use the bathroom.... More

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Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review
27 March 2013

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Salt Lake City, Utah, Usa
1 review
“Not happy”
2 of 5 stars Reviewed 15 March 2013

I had one of the worst stays of my trip. First they are reprinting the entire hotel which is good but not in winter. They put me in a room just painted that made me sick, I had to sleep with the windows open and the heat off, I was able to get into another room the next day but... More

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Review collected in partnership with Best Western

Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review
18 March 2013

We are very sorry that we did not meet your expectations when you stayed with us recently. We do our very best to satisfy our guests. Each Best Western hotel is individually owned and operated but it is a franchise wide effort to see that each guest has the best possible impression of us and we are very sorry that... More

Avalon, California
1 review
“Left Out of the Photos”
2 of 5 stars Reviewed 10 March 2013

Based on what we saw of the professional & traveler photos we thought we were booking a room in the buildings w/the townhouse-like structure and those rooms are great for the value. And everything that people have indicated is accurate for those rooms. If those rooms are filled however, you are put in a standard strip motel affair (that I... More

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Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review
18 March 2013

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Matteson, Il
1 review
“Good place to stay”
4 of 5 stars Reviewed 6 March 2013

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Review collected in partnership with Best Western

Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review
18 March 2013

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Las Vegas, Nv
1 review
“Unhappy”
3 of 5 stars Reviewed 4 March 2013

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Review collected in partnership with Best Western

Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review
6 March 2013

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Toluca Mex
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
Reviews in 35 cities Reviews in 35 cities
46 helpful votes 46 helpful votes
“Expected something better”
3 of 5 stars Reviewed 24 February 2013

I arrived late at night and received very good service from the front desk. They gave me a room in the first floor far away from the entrance, so the noise level in the room was acceptable. Didn't like the room layout, bathroom is very big and actually you have to put your suitcases and clothes inside the bathroom (... More

Was this review helpful? Yes
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review
25 February 2013

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Sault Ste. Marie
Senior Contributor
48 reviews 48 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
“Excellent stay”
4 of 5 stars Reviewed 23 February 2013

We enjoyed our stay at this hotel. We managed to get the location that we wanted. The beds were very comfortable; the room was very clean; we enjoyed the hospitalbe and efficient service. The room rate was very reasonable and good value. The room was a bit small; otherwise, everything was perfect.

Was this review helpful? Yes
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review
25 February 2013

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

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Additional Information about BEST WESTERN Pine Tree Motel

Also Known As:
Best Western Pine Tree Hotel
Best Western Pine Tree Hotel Chino
Best Western Chino
Chino Best Western
Address: 12018 Central Ave., Chino, CA 91710
Phone Number:
Region: United States > California > Chino
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool
Hotel Style:
Ranked #2 of 4 hotels in Chino
Price Range: $
Official Description (provided by the hotel):
Free High Speed Internet. ... more   less 
Reservation Options:
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BEST WESTERN Pine Tree Motel
12018 Central Ave.
Chino, CA 91710
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