So much potential, so underwhelming. With all suites and South Coast Plaza right next door, it should have been a match made in heaven. But it was headed for the divorce court right from the start. Struggling to find a park in the lot, then finding there’s no elevator and dragging bags down narrow grey concrete stairs. And paying the... More

$21 to park in a garage with no elevator...if you have heavy luggage, plan to stop at the lobby first or plan on a hernia lugging it down or up the stairs. Then, to add to the fun, two nights in a row now the garage has been full and we had to park in te employee of te month... More

We stayed two nights for a week-end get-away. The hotel is not as large as the other Mariotts we have stayed at but we enjoyed it's more intimate feeling. The breakfast was fresh and they had a great variety of food. The service at the restaurant was top-notch. Many restaurants and shops; including South Coast Plaza are just around the... More

It is 2011. I just called the desk to inquire about the WiFi code (I presumed they forgot to write it on the key folio at check in). Imagine my surprise that my only option is to pay $12 (or 12.50 or 12.95, but why quibble...). I did try to get the desk clerk to waive the (ridiculous) fee. I... More

I stayed at this hotel for 2 nights for a business conference. The conference took place at the Westin down the street and we couldn't get a room at the Westin. The room was actually pretty nice, you walk into a living area, with a couch, chair, coffee table, ottoman and kitchenette which opens up into a smallish bedroom and... More

The rooms here are mini-suites, with a separate sitting area, 2 TV's etc., but be careful where in the hotel they are located. Over the entrance or near the dumpsters are particularly bad, and the inflexible staff are unlikely to change your room, a situation I have rarely encountered in the States. Most of the employees I encountered seemed quite... More

Good location, very close to South Coast Plaza and great restaurants. John Wayne airport 5 minutes away. Disneyland not too far away. More a conference hotel but the generous pool and area provides good space for family... Staff good but when very busy and under the pump it can be a little tense. Beds are very soft and each time... More

We had our dad's 60th surprise birthday party at this Marriott and the service from planning to execution was excellent. We received timely communications from the staff throughout the planning process, and the service manager during the event itself, Alberto, went above and beyond to make sure he accommodated all our needs! We were given special rates for our rooms... More

My husband and I stayed here from 9/19/11 through 9/23/11. Our check in process was expedited by Mike Castro and he upgrated us to the lake side of the hotel. The hotel was clean and quiet and perfect for business travelers who want a hotel that provides great service and value and is quiet. There were no families with loud... More