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Extended Stay America - Fairfield - Napa Valley

2.0 of 5
1019 Oliver Road, Fairfield, CA 94534
Hotel amenities
Extended Stay America - Fairfield - Napa Valley
Ranked #8 of 16 hotels in Fairfield
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27 reviews from our community

    Trip type
Traveller rating
    8
    6
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    4
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Date Rating
Fairfield, California, United States
1 review
5 of 5 stars Reviewed 4 May 2013

My daughter and I found the staff here to be very nice. Tina the manager is very helpful, and approachable. The rooms are very clean. Since my daughter and I have stayed here for quite a while her safety is very important to me and we feel safe here. The staff is very friendly, available, and courteous, They deal with... More

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Los Angeles, California
1 review
5 of 5 stars Reviewed 27 April 2013

Ok so what's the usual stay for most hotel goers ?? One or two day right.. Well do to business,my company put me in this hotel for 2 months so far. Believe me when you stay at a hotel for this long you really get to know how good or not so good the employees and hotel in general may... More

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1 review
5 of 5 stars Reviewed 15 April 2013 via mobile

The hotel was clean and the service was exceptional. I'm surprised how great the staff were. Overall the room was simple kind of lacking with the decor but, I was told they were set for renovation so im a bit curious as to how it'll look out. I travel a lot for business so I'm interested to see how the... More

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Evanston, Wyoming, United States
1 review
5 of 5 stars Reviewed 10 April 2013

I travel on business very often and I like to stay at Extended Stay because they have a full size refridge with a nice kitchen. I also like to kick back in the recliner. I usually stay at one location for at least 60 to 90 days and I have returned to this property 3 times now since last October.... More

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Fairfield, California
1 review
4 of 5 stars Reviewed 8 April 2013

This is a first time experience for me. I find that the staff is helpful in all maters of concern. I have no issues with this location and appreciate the cleanliness of it inside and outside as well. My stay was for long term, But with the flexible rates I am not sure how long I can stay. Overall this... More

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San Diego, California
1 review
5 of 5 stars Reviewed 7 April 2013

I had a wonderful experience at this hotel. I was in town for business, and my company booked my coworkers and I at Extended Stay. I've usually only stayed at the hilton or best western for my business trips. Extended stay had great customer service and the rooms were nice and clean. Tina, which I believe was one of the... More

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San Francisco, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 4 March 2013

I travel for business alot and I stay at extended stays frequently because of the conveinence of a full kitchen. I am not always satisfied with Extended Stay but I have to say this is one of the best locations I have stayed at. It was quiet, clean, friendly staff, free wifi and parking. As a woman traveling alone, I... More

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Ali R, Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review
23 March 2013

Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed your stay and felt safe while traveling by yourself. I'm so pleased to hear the location and amenities were so convenient for you. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

1 review
5 of 5 stars Reviewed 12 February 2013 via mobile

Diana, at the front desk was so helpful and nice. Great customer service :) I misplaced my cell phone charger and she made sure to go and see if i left it inside my room what a a nice lady. The enviroment was quiet and rooms were clean all the first floor has been remodeled i would defintitely come back... More

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Ali R, Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review
14 February 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that Diana and the staff took such great care of you and went out of their way to find your charger! Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Union City, California
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 4 February 2013

I was able to book this room through Apartments.com at a lower price than offered, which helped keep me in this location. I'm not sure if this became an issue with staff or not, but my maid service was scheduled weekly and only got cleaned every two weeks (along with a bit of missing cash - may have been mistaken... More

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See 5 more reviews by Lisa G for Fairfield
Ali R, Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review
14 February 2013

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your housekeeping was not completed once a week like it should have been. I also wanted to apologize for the mistaken tip taken from your room. To prevent this from happening again, my team is reviewing the housekeeping policies and procedures.... More

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1 of 5 stars Reviewed 29 July 2012

I stayed at the extended stay for three weeks. The first time I checked in they had just finished changing the TVs out. There was hardware and dabriusin the middle of the floor I found it because I stepped on it. Even though it was a non smoking room the smoke was still coming into my room. It was most... More

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Manager_11525, Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review
31 July 2012

Thank you for taking the time to review your recent stays at Extended Stay America Fairfield. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experiences you described is truly regrettable. We strive to ensure that our guests have an exceptional stay.... More

 
 
 
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Additional Information about Extended Stay America - Fairfield - Napa Valley

Also Known As:
Extended Stay Fairfield
Extended Stay America Fairfield
Fairfield Extended Stay
Address: 1019 Oliver Road, Fairfield, CA 94534
Region: United States > California > Fairfield
Amenities:
Free Parking Wheelchair access
Hotel Style:
Ranked #8 of 16 hotels in Fairfield
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Extended Stay America - Fairfield - Napa Valley
Enter dates & see best prices* (from Travelocity, Expedia.com, Priceline.com, and 6 more)
Enter dates 1 night 2 nights
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