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Holiday Inn Express San Diego-La Mesa (SDSU Area)

2.5 of 5
9550 Murray Drive, La Mesa, CA 91942
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Holiday Inn Express San Diego-La Mesa (SDSU Area)
Ranked #5 of 9 hotels in La Mesa
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61 reviews from our community

    Trip type
Traveller rating
    14
    14
    16
    9
    8
Date Rating
Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 11 May 2013

I thought the hotel looked charming from the outside, but the rooms were outdated even though the hotel was supposed to have undergone some renovation. Hallways were kind of dark, not enough lighting, and had that "old" smell. The hotel staff was more than accomodating, they actually gave me a choice of 3 different rooms. For the price, I expected... More

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HIELaMesa, Manager at Holiday Inn Express San Diego-La Mesa (SDSU Area), responded to this review
13 May 2013

Thank you for taking your time to leave your feedback on TripAdvisor. We greatly appreciate your comments about our wonderful staff. I do wish to apologize if you felt you had to depart earlier due to the property condition. We are in the final stages of having renovations of our guestrooms and common areas. Please feel free to plan a... More

Mississauga
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 22 April 2013

A tired hotel with exceptionally friendly and helpful staff. Housekeeping is spotty and required asking for items missing or not replaced such as glasses. The internet service is antiquated. The breakfast is standard fare but no fruit offered.

Was this review helpful? Yes
HIELaMesa, Manager at Holiday Inn Express San Diego-La Mesa (SDSU Area), responded to this review
26 April 2013

I would like to thank you for taking your valuable time to reach out and let me know about your experience during your recent visit. I am happy to hear that the team was able to make your visit positively memorable. I do apologize for the inconveniences that you did experience. I would like to take this opportunity to speak... More

Oak Park, California
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 April 2013

We've stayed here several times while visiting family nearby. Each time we stayed we feel like we got our moneys worth. The room was clean, the bed was comfortable and the folks at the front desk have been very courteous and helpful. We have only eaten the breakfast here once, but it was decent. Not gourmet by any means, but... More

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Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 25 January 2013

My family stayed here for 3 nights and had to change rooms each day to try to find a quiet room. No such thing. Who knew that after the first sleepless night due to the street traffic, our request to be moved to a quieter room would result in them moving us to a room on the highway side! Needless... More

Was this review helpful? Yes 1
HIELaMesa, Manager at Holiday Inn Express San Diego-La Mesa (SDSU Area), responded to this review
11 February 2013

Thank you for taking the time out of your busy schedule to give us some feedback in efforts to better improve our hotel. Please allow me the opportunity to apologize for the inconvenience you encountered while staying at our property. We are currently looking into solutions to decrease the highway noise. For future reservations please contact the hotel front desk... More

Travellers are raving about these La Mesa hotels

Orange, California
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 24 January 2013

Major freeway noise. Needs better sound proof windows. Hallways smell horrible. Cable TV with 100's of channels, but non-HD cable box results in very poor picture quality. Breakfast ok. Breakfast lady works hard. Generally staff were nice.

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IHGCare, Guest Relations Manager at Holiday Inn Express San Diego-La Mesa (SDSU Area), responded to this review
8 February 2013

Dear amuzed2death, Thank you for your review and your recent stay with us. We are delighted you appreciated the service you received from our staff and the breakfast. My apologies for the inconvenience you had with the noise and the condition of our facilities. I assure you that every comment, no matter how small, is taken very seriously. We hope... More

Rogersville, Missouri, United States
Top Contributor
81 reviews 81 reviews
39 hotel reviews
Reviews in 48 cities Reviews in 48 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 December 2012

While the staff is friendly and the room is large, the hotel is a little on the old side and a little off the beaten path. The room was comfortable, the workout room is small and the pool outdoors, but both look decent enough to use. For Priority Club members, I received the sack of goodies, but there were no... More

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HIELaMesa, Manager at Holiday Inn Express San Diego-La Mesa (SDSU Area), responded to this review
1 January 2013

Thank you for taking the time to give our hotel feedback about your most recent stay. It's great being a Priority Club Member, and receiving the goodie bag and recognition is the icing on the cake :) .You can't start your morning without breakfast! We are glad you enjoyed it. I am also pleased to announce we will be undergoing... More

Belmar
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 20 October 2012 via mobile

First the favorable...staff very friendly and accommodating. Beds and pillows were quite comfortable. Room size adequate. Plenty of hot water and nice sized bath towels. The cons... Pool is ridiculously small and looks nothing like the photo. Doors going into rooms need replacing or fixing up. Could not open window as track was rusted and there were no screens. Unless... More

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HIELaMesa, Manager at Holiday Inn Express San Diego-La Mesa (SDSU Area), responded to this review
23 October 2012

Thank you for taking the time to give us your feedback about your most recent stay. We appreciate the feedback, as it is a guide to inform our management team on improvements we can make. I can assure you we have addressed all matters , and will be undergoing renovations within the next year. I apologize for the inconvenience you... More

Vancouver, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 7 October 2012

Stayed on the 2nd floor and listened to the idiot next door on the phone and the stomping above me. There seemed to be staffing issue as one desk clerk was a no show - leaving the breakfast server to do both jobs. Another desk clerk was indifferent to guest inquiries - mine in person and others who called in.... More

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happyteam11, Manager at Holiday Inn Express San Diego-La Mesa (SDSU Area), responded to this review
11 October 2012

Thank you for taking the time to give us feedback about your recent stay. We apologize sincerely, for the disturbance that was caused by ta fellow guest. We can assure you, these instances do not take place on a regular basis. We look forward to accommodating you in the future. Thank you, Tanaja P. Assistant General Manager More

Salt Lake City, Utah
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 October 2012

The staff was very nice and helpful. I was concerned about staying here due to the reviews that mentioned the noise from the freeway. But we had no problems with it at all. We were on the 3rd floor in the back of the hotel and due to the very warm weather had the air going and was not able... More

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happyteam11, Manager at Holiday Inn Express San Diego-La Mesa (SDSU Area), responded to this review
11 October 2012

Thank you for taking the time to share your hotel experience. Our staff and management team appreciate your feedback. The cinnamon rolls are amazing! We look forward to your next visit. Thank you, Tanaja Assistant General Manager More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 August 2012 via mobile

Stayed for 3 nights. Hotel is nice with huge clean rooms. Had a room in he back and thus no noise impact from freeway. The location is good for all activities in th area, close to restaurants and shops. Breakfast was nice but room was scarce and you had to wait in line. We would stay again when in the... More

Was this review helpful? Yes
happyteam11, Manager at Holiday Inn Express San Diego-La Mesa (SDSU Area), responded to this review
22 August 2012

Thank you for taking the time to review our hotel. We are pleased to know you enjoyed your stay and plan on returning in the future. We look forward to your future visit. Tanaja P. More

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Additional Information about Holiday Inn Express San Diego-La Mesa (SDSU Area)

Also Known As:
Holiday Inn Express San Diego-La Mesa (Sdsu Area) Hotel La Mesa
Holiday Inn Express San Diego-La Mesa (Sdsu Area) Hotel
Holiday Inn La Mesa
La Mesa Holiday Inn
Address: 9550 Murray Drive, La Mesa, CA 91942
Phone Number:
Region: United States > California > La Mesa
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 hotels in La Mesa
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to Holiday Inn San Diego - La Mesa! San Diego flows with the charisma of its Spanish settlers, with sun, sand, beaches, mountains and lakes providing a wide array of options to both business and leisure travelers. This Holiday Inn is centrally located in San Diego County, only minutes from downtown, with easy access to both important industries and the many attractions of the city. Viegas and Barona Casino, located in East County, feature world class gaming, dining and entertainment. Discover some of San Diego's history by visiting Old Town San Diego with its famous Bazaar Del Mundo, Cabrillo National Monument, Gaslamp Quarter or one of the region's many missions. Enjoy Balboa Park, botanical gardens, museums, galleries, even wineries in North County. On the tree-lined streets of La Mesa, Holiday Inn San Diego - La Mesa is a newly renovated full service hotel, with modern design and highly trained staff. Featuring a state-of-the-art fitness center, a well-appointed heated outdoor pool, whirlpool, and highly equipped business center, Holiday Inn provides the perfect place to stay for any trip to San Diego. Holiday Inn San Diego - La Mesa--everything you need to visit this coastal Southern Californian city. ... more   less 
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Holiday Inn Express San Diego-La Mesa (SDSU Area)
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