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Hotel Maya - a DoubleTree by Hilton Hotel

3.5 of 5
700 Queensway Drive, Long Beach, CA 90802
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Hotel Maya - a DoubleTree by Hilton Hotel
Ranked #11 of 55 hotels in Long Beach
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408 reviews from our community

Traveller rating
    160
    148
    61
    23
    16
See reviews for
Families
104
 
Couples
117
 
Solo
22
 
Business
78
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Oakland, California
Top Contributor
52 reviews 52 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 24 May 2013 NEW

I wanted to LOVE this place...I wanted to give it 5 stars. I truly did. But the absolute BEST that I can give a hotel with musty smelling rooms is 4 stars. Plus...it is not convenient to walk to anyplace in Long Beach. This hotel is a bit funky, but in a good way. It feels very much like a... More

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Vancouver, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

I took a client down to Long Beach for their Annual Toyota Grand Prix this April. I had been before and stayed at a generic 4-Star Hotel near their downtown Convention Centre. Tons of action...yeah, but lots of noise too. I mean, last year the hotel lobby had so many events going on simultaneously that you needed a KPMG nerd... More

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See 2 more reviews by ThriftyCanuck for Long Beach
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
21 May 2013

We are so glad you loved it. Grand prix can get noisy and busy but we are a nice little oasis directly across the water. The $ water taxi also delivers guests back and forth to grand prix daily in addition to the free bus. We hope to see you back with us next Grand Prix. More

United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

Wonderful hotel! 10 rating! This hotel is a pleasant surprise. You get beautiful views with a beautiful night landscape of lights. The firepits at night have comfortable seating around them and are great for everyone. The pool area gets the same great views and is set up to make you feel like you are in a resort. The rooms are... More

Was this review helpful? Yes 1

Review collected in partnership with DoubleTree by Hilton

701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
21 May 2013

We rate you a ten as well! Thanks for the great comments. I am glad you enjoyed the first floor patio rooms. They are my favorite as well. Hope to see you back with us again soon! More

Stockholm, Sweden
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 May 2013

Nice hotel, with super friendly attitude from staff. We didn't bother with sea-view rooms so were given a room on the ground floor in building #3. Nice, with small terrace. Large spacious room with warm colours. Bathroom nice as well. The only downside was that A/C unit was VERY loud... Fortunately, room wasn't too hot without it.

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
18 May 2013

Thanks for the great comments and super happy that your family enjoyed their stay. The waterview rooms are really nice but I actually prefer a garden view balcony to a waterview with no balcony because our weather is so nice here that yo will spend the majority of your time lounging on the patio or lounging around one of our... More

Buena Park, United States
1 review
5 of 5 stars Reviewed 18 May 2013

Simply amazing! <3 My boyfriend and I spent 1 night at Hotel Maya and fell in love all over again. This place is so romantic even to just be in your room gazing at the view or walking around the property. LOVE! LOVE! LOVE!!! The pool and hot tub area is breath taking! If you get a chance have lunch... More

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Review collected in partnership with DoubleTree by Hilton

701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
21 May 2013

Thanks for the feedback...it is a very romantic place with the fire pits, pool, waterfront views and of course the margaritas in Fuego. We hope you return again to keep the flames going! More

Toronto, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 17 May 2013 via mobile

I stayed here for two nights. The rooms are quite hot and stuffy with no ventilation. The air conditioner is beyond noisy and ineffective. Restaurants are fine, the gym has treadmills but only one recumbent bike (would be nice to have a normal bike). Reception is slow and could use some training.

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
18 May 2013

Thank you for the feedback though it is certainly not the type we strive to receive from our guests. We just built a brand new beautiful fitness center and thus have heard very few negatives about it but defintely something to consider. We do have real bikes on property for guests to ride along the water though. Please email me... More

Irvine, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 May 2013

When you pay a extra to stay overnight with an ocean view you would expect a that the room would be clean - well, actually, I always expect that the room should be clean...But in this case, I expected near perfection. Not the case here. Seemed like the room was used for a massive party the night before and perhaps... More

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701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
18 May 2013

Thank you for your feedback and I am glad you felt the hotel was beautiful despite the horribly dirty room you had. I reviewed your pictures and this is totally unacceptable and you never should have been checked into this room. I would appreciate it if you could email me directly at kristi.allen@hilton.com so I may discover the details of... More

Visalia, United States
1 review
5 of 5 stars Reviewed 15 May 2013

Arranged stay through hotel.com...what a bargain. Regardless, it was a great hotel - the Queen Mary about a 1/4 mile away, a view of L.B. Harbor from our room, and close to our sons who live in L.B. We didn't take advantage of any amenities, as we were busy with our sons. But, the bed was very comfortable and everything... More

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Review collected in partnership with DoubleTree by Hilton

701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
21 May 2013

This is a great hotel at any price. :) Thanks for the feedback and hope you return and spend more time on property with your sons. More

FOUNTAIN VALLEY
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 15 May 2013

Familiar with this brand but this particular property is distinguished above others. It is close to major entertainment venues, shops, restaurants of all kinds -- all within easy walking distance. The walking areas are all well lighted, easy access. The rooms are spacious and well laid out, good views in most, and the staff was wonderful. Highly recommend if you're... More

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
21 May 2013

We are so glad you loved everything from the pool to the fire pits to the waterfront restaurant. We hope to see you again soon and truly appreciate your feedback. See you soon. More

scottsdale, United States
1 review
4 of 5 stars Reviewed 14 May 2013

Beautifully decorated, modern/contemporary design, though not welcoming if you were hoping for easy walking access to downtown/shops, etc. There is apparently a shuttle that operates within 2 miles but you are not necessarily told this when you arrive, and there is a free city shuttle that you are also not informed of that drops you off nearby. Overall, way over-priced... More

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Review collected in partnership with DoubleTree by Hilton

701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review
21 May 2013

Thank you for the feedback. We are in process of restocking the complimentary passport shuttle schedules in our front rack and have retrained the front desk agents on mentioning the shuttle. It is also mentioned in our guest room compendiums in every room. The water taxi from our dock also goes back and forth the downtown for a dollar. We... More

 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Queen Mary(48)
  • Very nice(20)
  • Pool area(6)
  • Parking lot(4)
  • Flat screen TV(3)
  • Great view(3)

Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Address: 700 Queensway Drive, Long Beach, CA 90802
Phone Number:
Region: United States > California > Long Beach
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Long Beach
#10 Family Hotels in Long Beach
#11 Business Hotels in Long Beach
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 
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Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel

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Hotel Maya - a DoubleTree by Hilton Hotel
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