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Residence Inn Cypress Los Alamitos

3.0 of 5
4931 Katella Avenue, Los Alamitos, CA 90720
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Residence Inn Cypress Los Alamitos
Ranked #2 of 3 hotels in Los Alamitos
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65 reviews from our community

    Trip type
Traveller rating
    31
    22
    7
    2
    3
Date Rating
Orlando, Florida
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 8 May 2013

My dad was celebrating his 80th birthday so we came all the way from Florida. The Check in went smooth and the young lady was very helpful and pleasant. The breakfast was awesome and room was very clean and our housekeeper was great. The only thing that left a bad taste in my mouth was when my sister came in... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 April 2013

This hotel is very convenient for business travel due to the location. The staff was friendly and helpful. There wasn't a true "business center" but I was able to use what they did have to meet business needs. The bathroom wasn't the cleanest and I am not sure the room was cleaned daily but it wasn't bad. Parking can be... More

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Red Bluff, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 April 2013

3/31/13 One Bedroom w/ sofa Bed w/ kitchen .Sofa bed was distressed with coils through out ,nu-bearable to sleep on. We were relocated to a 2 BD Room, sofa bed in 2 BD same condition as 1 BD Room, up grade fee $50 per night with 2 more nights reserved. AM Monday 4/1/13 spoke with front desk to confirm $100... More

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Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review
11 April 2013

Thank you for sharing your comments about your recent stay with us. I'm glad to hear that you found the hotel to be clean, and that the majority of your interactions with my staff were friendly and helpful. I hope that you made some wonderful memories with your grandchildren while at Disney Land. The other experiences during your stay sound... More

Houston, Texas
Top Contributor
53 reviews 53 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 12 March 2013

The hotel is nice, but completely disappointing. Stayed here while attending a conference in Anaheim for several days/nights. We arrived at 3:15 on Thursday. When I walked up to the front desk no one seemed to care that I was there. Once someone acknowledged my presence I was told that there were no rooms available despite there being a 3... More

Was this review helpful? Yes 1
Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review
11 April 2013

Thank you for staying with us, and for sharing your comments about your experience. I regretted to hear about the service you received during check-in. I’ve shared your comments with my front desk team to improve our operations. We used your scenario as a training exercise to ensure a warm welcome experience and better communication during shift changes. I apologize... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 28 February 2013

This hotel has nice sized rooms, great staff, basketball/tennis court, awesome location and just a nice place to stay. The reviews for this hotel were spot on.The breakfast is done well and has a good selection of things to eat.

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Texas
Top Contributor
69 reviews 69 reviews
54 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 27 February 2013

We stayed at this hotel after flying in from Texas for a California Visit. The person at the front desk was very welcoming and took time to explain what was available to us. Our room was clean and well taken care of. Our bed, although just a queen worked fine and was comfortable as well. This hotel was not a... More

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Orange County
1 review
2 of 5 stars Reviewed 24 February 2013

I have stayed here several times. Recently, it seem that the state or county is using this hotel to house people long term. This has included several people that seem less than savory, including the police and undercover officers staking out the place to look for one particular individual who is still staying in the hotel. I have heard fighting... More

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Lisa L, General Manager at Residence Inn Cypress Los Alamitos, responded to this review
4 March 2013

Thank you for selecting our hotel so frequently. We’re grateful for your continued business and for your comments. We feel it’s important to clarify that the state/county does not place guests with us. Insurance companies do and the homeowners are not always business people. They are families whose homes have been damaged due to fire or floods. At Marriott International... More

Beaverton, OR
Top Contributor
131 reviews 131 reviews
55 hotel reviews
Reviews in 95 cities Reviews in 95 cities
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 16 January 2013

Typically nice clean Residence Inn room. Located directly in front of horse track for those that may wish to go over, but still very quiet. The desk and breakfast area staff were nothing short of outstanding. Breakfast itself was well stocked and fairly diverse. Easy to find on Katella. We stayed here and visited Disneyland a couple days. 15/20 minute... More

Was this review helpful? Yes 1
San Jose, Costa Rica
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 16 January 2013

Stayed at this location for a family vacation, we had a two bedroom suite for a week and we where comfortable. Good location for trips to LA and Orange County, even San Diego is not a long drive. Rooms are clean and up to date, lots of restaurants around.

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Las Vegas, NV
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 November 2012

We travelled to Los Alamitos to visit the Los Alamitos Race Track and stayed in a one bedroom. This hotel is the closest to the track. We were happily greeted and checked in promptly. The rooms are newly updated and not worn at all...smelled good, carpets clean, bed was comfy, kitchen was fully equipped (except oven of course), small dinette... More

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Additional Information about Residence Inn Cypress Los Alamitos

Also Known As:
Residence Inn Cypress Los Alamitos Hotel
Residence Inn Cypress Los Alamitos Hotel Los Alamitos
Residence Inn Los Alamitos
Los Alamitos Residence Inn
Address: 4931 Katella Avenue, Los Alamitos, CA 90720
Phone Number:
Region: United States > California > Orange County > Los Alamitos
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Los Alamitos
Price Range: $$
Hotel Class:3 star (3*)
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Residence Inn Cypress Los Alamitos
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