Clearly can't please everybody. I don't know what room you were assigned. Might have been small. For the record parking is $12..regular sized space for every car..airconditioners are cleaned and checked every 14 days..correct we do not have irons in our rooms but brought up upon request within 5 minutes. Actually have very few requests for irons and ironing boards.... More

It is a woman's world these days and in this instance I am glad you listened. Our last expense were cowhides and plantation shutters...close to perfection now so we don't need to spend any more money...therefore we can leave the rates the way they are. Actually my favorite room is very small with a double bed and good bathroom..that goes... More

I wish there were a mature concert every night at the Staples center or Nokia Theatre.So many who attended the the Stones concert stayed with us and what a pleasure it was for us. Wonderful people, polite and happy and appreciative of what we have created here. Thank you for your gracious comments, The Stones are back this Monday... More

Terrific, People are so nice lately. Not sure what is happening. Noise...yes it is inevitable with our fabulous location. I read where even the Luxe across the street gets negative comments and that is after a $15 mill face lift. It has however become a very nice hotel different from us but better. What if we provided complimentary ear plugs... More

All correct. I think we offer the best value in the city. Interesting decor, best location in the city, parking at $12, nicest pool and garden in town. as for the manager..hands on.. Thank you very much. More

Revolting food.,,,Our lobby cafe is for the convenience of our guests only. Nothing special .About 20 restaurants within a 5 minute walk that are much better. In our private dining room we serve an average of 300 dinners per week. As for weddings about 50 per year. Then receptions ranging in size from 50 to 800. In an E- Mail... More

This is a fantastic review and I am so grateful. Don't really know what to say. Thank you so very much. More

You must have been here with the Museum Association. Such wonderful people. I felt like a curator.Can't remember when I have had such a receptive audience. The party was good too. I stood in vain next to the dancefloor waiting for a foxtrot or tango but alas...but he did play Mustang Sally... Thank you again..I miss you all already..still have... More

Thank you. You state that the location is not perfect ??? Location is more perfect than the hotel. You are across the street from LA Live. Staples Center, Nokia Theatre, JW Marriott and Ritz Carlton, 16 cinemas, 20 restaurants, 2 Starbucks, 3 blocks to the Metro which takes you everywhere, 2 blocks to the freeway.if this is not a perfect... More