On a recent visit to the USA, I stayed in 5 different hotels and this was definitely the best of all. The staff are friendly and helpful, the ambience is good and the rooms are clean and modern. The lobby is spacious and clean and all dealings with staff were pleasant and efficient. The room was surprisingly large and clean... more

Just finished stay for 7 days and had a very good experience - David Horowitz, general manager, was very helpful in helping to arrange our rooms as we were traveling with 3 young children. Pool is beautiful and heated, but unfortunately the smaller wading pools were ice cold and not kept as clean as when I had stayed here 3... more

I heard this hotel was in danger of being taken out of service so stayed one night. Starbucks was closed early in the day which was disappointing. The hotel is near an upscale mall, convenient for shopping. A bit expensive but the area is expensive. The shower rain and the ceiling on the balcony had rust stains but every room... more

We stayed 3 nights and it was excellent. We booked this through priceline and had nothing but excellent service. We had a room on the 11th floor with great views. Yes the parking is step but well worth it. It's very close to a great shopping mall and only a short drive anywhere. We enjoyed our stay and would return... more

Got this hotel via priceline for $105. Had a fantastic stay, good service from all. Valet is $35 or $25 self park but no in/out privileges. Valet did try to charge us for 3 days of valet when we only had one but the front desk fixed that with no fuss. Street view room, had no noise issues. Great location,... more

They basically nickel and dimed us to death. It is a nice hotel, a little old, but kind of a nice reminder of hollywoods golden age. That being said. We had two cars and they wanted $35/car for valet, so we drove around to their "parking lot" and it was like a half a mile from the hotel. It was... more

Our first hotel in the U.S on what is to be a long trip. We found the hotel to be fantastic. We loved the location, as it was a tidy area, with lots of interesting things to watch from the balcony. We saw a movie being filmed across the road one morning. The valet service was good (but $35)and all... more

I stayed at this hotel with my daughter from 26th until 30th October. We flew in from Las Vegas where we had been for a few days to celebrate her 21st. We arrived about 3pm, there were no queues at check in, and we were quickly allocated 2 rooms (she will not share with me). I had a room with... more

I generally can stay at Peninsulas or Ritz Carltons for business travel. I was not that excited about the prospect of the Hyatt in Century Plaza. I was pleasantly surprised. Hotel lobby and restaurant (breakfast) were very pleasant and upscale. My room (facing the pool) on a high floor was very quiet. Bed was comfortable, room had Ipod station, flat-screen,... more