When arriving at the hotel, you will be greeted by nice/professional valet staff. The lobby is very inviting. All the workers speak, whether it's someone at the bell desk, tour desk, check in desk or just a staff person walking by. Check in was fast and precise. However, the 6 or so elevators are slow reaching the lobby (3rd floor).... More

This hotel has a excellent location, you can visit universal studios and city walk in a few minutes also you can get walked there. Is a little bit expesive and the internet conexion is charged by dispositive no good. Also you can visit chinese teater and walk of fame in 10 minutes by car.

Hilton Universal City has a very convenient location. 10 minutes walk from Universal Studios. Self parking was 20$ a day during the week and 24$ during week-end. Parking was a little far away from the rooms elevator (had to cross the lobby). On mother's day parking was full. We had breakfast at the cafe sierra 3 mornings (a la carte).... More

We have stayed at this hotel a few times before with several months beteween visits. Still, we were recognized by staff and that did make us feel welcome. An unusual occurance this time was that my wife forgot to confirm our reservation and so we went in without one. The desk manager was very gracious and though the hotel was... More

From the reviews I read before booking, I didn't have very high expectations. We booked a king alcove room for three nights and thought it was brilliant. I thought it was a bit expensive, but the room had a bed, a couch, desk and a decent size tv - and the bathroom was HUGE. The room was spotless as well.... More

Stayed here for 2 nights on a layovers to NYC and to visit Universal with my son. Rooms were large and very well appointed. The location is so good to just walk over the footbridge to the Universal City entertainment area and of course Universal Studios. Was really disappointed not to be able to get a check in time any... More

spent three nights at this hotel arriving on Saturday to see the fabulous seafood buffet . Had a room on the 12th floor. It was large and quiet so no complaints there. Very close to Universal studios and lets face it, thats why most people book this hotel. Big problem though is what should be a simple walk to Universal... More

I booked our Anni-Moon vacation package through Universal Studios Hollywood and we chose Hilton because it was just easier to go to Universal studios and City Walk . Upon our arrival, I called ahead to make sure we could check in prior to 3 pm and if we could have a high floor. We arrived at the hotel before 12pm... More

Booked two connecting rooms on 19th floor. Nice view. 5 min walk to universal walk. Was offered free continental brkfst (so so quality; would been much better if paying $10 more for the buffet but we didn't feel it worthwhile), free wifi, and several bottles of water as gold member. Appreciate that. Parking is high though. No other complaint. Will... More