We stayed for family of 6. There is a ferry to the Universal studio which is convenient. It is a bit of a walk to and fro the metro and is on a slope. Sheraton is a bit nearer to metro. Not much of a great scenic view. Staff were mostly courteous but we encountered a female one (Sandra) that... More

I have been staying at this property as a business traveler for over 8 years and must have over 200 nights logged here. From the management (Mr. "A", C.P.) to the front desk (Fidel) to the lounge with live piano (Ezra, Carlos) this hotel is *the* place to stay for business AND pleasure. It's less than a 5 minute walk... More

We stayed here for a 3 nights stay in November '11, the hotel is nice and staff friendly, could be a little be more well decorated. Breakfast must be improved. location is great. More

From the minute we drove up, all staff members were friendly, courteous and extremly helpful. We were upgraded to the 16th floor with the most beautiful view of the San Fernando Valley. Watched an amazing 'moon' set the next morning. This hotel was so convenient, the shuttle takes you right to Universal Studio and to the Metro if you want... More

We had a great stay at this hotel for five nights. The room was large and had a couch, sitting area, desk, hallway, separate bathroom, and view of Universal. Although we were facing the 101 the room was totally quiet and you would never know a freeway was right below. Staff was wonderful and always helpful. The continental breakfast that... More

I stayed here for work and was surprised by the mediocrity of the property. The staff was extremely friendly and accommodating. Everyone went the extra mile to help (When they could). However, there were several things that were downright poor: First and foremost was the gym. It is small and dark and dingy with only 7 cardiovascular machines. The TV's... More

Best location for visiting the Universal Studio, takes you less than 10 minutes walking right to the entrance of the studio. Don’t expect too much as the hotel itself is a little outdated and need some major renovation. Everything seems 80s. However, the room we stayed at (got the alcove room) was quite cozy and spacious, which was on the... More

We stayed here the last part of our honeymoon in September. When we went to check in the front desk Manager stepped in and told us we were the guests of the day. This was an amazing surprise and we were upgraded to the nicest room I have ever stayed in and came with many perks. It was a two... More

We stayed here the night before flying home from LAX. Location was good for universal city walk but I'm not sure how far it would be from the usual sites you go to see whilst in LA. Room was nice - terrible view though (highway/freeway). The night we stayed we took the 10 minute walk over citywalk and ate at... More