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Holiday Inn Express West Los Angeles

2.5 of 5
11250 Santa Monica Blvd, Los Angeles, CA 90025
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Ranked #91 of 295 hotels in Los Angeles
4.0 of 5 stars 89 Reviews
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89 reviews from our community

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Traveller rating
    21
    42
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Date Rating
solotraveler721
Hillsboro, Oregon
Contributor
19 reviews
3 helpful votes
4 of 5 stars Reviewed 26 October 2011

I stayed here only one night for business and was not impressed with the surroundings. I had a heck of a time trying to find the entrance as you can only enter the garage from one side. Once parked, I decided not to venture out and walked to the nearby Luigi's restaurant. Once inside the hotel, everything seemed very secure... More

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Tat3r
Texas
Senior Contributor
27 reviews
12 helpful votes
3 of 5 stars Reviewed 23 October 2011

This is a standard HIE, but has a good location in West LA, right on the 405 (i don't like that road). Rooms seemed nicer than most HIE's, but a bit smaller. The one negative that they didn't have their signature crack cocaine,... err, I mean, cinnamon rolls, and assuming I was only there that one night, lied and told... More

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SBMedico
Sydney, Australia
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed 6 October 2011
2
people found this review helpful

I stayed at the Holiday Inn Express West LA from 18-22 September 2011. The hotel is right on Santa Monica blvd where transport is readily available - buses pass there going to different areas including Downtown LA. The staff are very kind - from the reception desk clerks to the people who prepare our breakfast and those at housekeeping. Breakfast... More

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SGilliom, Manager at Holiday Inn Express West Los Angeles, responded to this review
10 October 2011

Thank you for this great review! We are happy to hear that you enjoyed your stay, and hope to welcome you back again soon! More

Big_Bozo
Sydney, Australia
Contributor
19 reviews
17 helpful votes
5 of 5 stars Reviewed 7 September 2011
3
people found this review helpful

Stayed here from 3rd Sept for 4 nights, Our travel agent stuffed up as we were suppose to stay in hollywood not in West LA. Deciding to make most of it we were impressed with our overall experience, nothing was to much trouble for Grissel and Sharon on the front desk, all the other staff were also very pleasent, the... More

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SGilliom, Manager at Holiday Inn Express West Los Angeles, responded to this review
8 September 2011

Thank you for taking the time to share your experience! We're happy to hear that you enjoyed your stay, and we'll be sure to recognize Grissel and Sharon for a job well done. Sincerely, your team from the Holiday Inn Express West L.A. More

Daylove
Las Vegas
Top Contributor
61 reviews
23 helpful votes
2 of 5 stars Reviewed 4 September 2011

Looks decent on the outside but is a dump in the inside. The room was smelly and not that clean. The bed was not comfortable and the customer service not attentive at all. The price was steep and the hotel seems to be used by people turning tricks for what I could observe the day I was there. I won't... More

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SGilliom, Manager at Holiday Inn Express West Los Angeles, responded to this review
6 September 2011

I regret to read about your recent experience at our hotel. There is certainly no excuse for the lapses in service you received, and we apologize for that. I have made note of your comments and we will be discussing these issues with our staff. We hope you will consider returning again in the future, for an experience that reflects... More

lr0che
Morongo Valley, CA
Contributor
18 reviews
17 helpful votes
3 of 5 stars Reviewed 11 August 2011

The hotel has an open atrium where breakfast is served, if you want to sleep avoid the second floor. The bed was uncomfortable and it just didn't measure up to other Holiday Inn Express hotels we have stayed in. Parking and internet are free, and the shower was good. With alot of other hotels nearby, will not stay again. More

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beachlivin76034
Colleyville, Texas
Reviewer
3 reviews
7 helpful votes
1 of 5 stars Reviewed 28 July 2011
1
person found this review helpful

First of all it is located directly under the freeway off ramp! There technically is no lobby. The hallways don't have carpet...it's open air on the ends. The parking garage is sketchy with homeless people walking around. The elevator was filthy. Not safe, not clean and I am by no means a hotel snob. We arrived really late so stayed... More

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RitaGurgaon
Gurgaon
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed 27 July 2011
1
person found this review helpful

The hotel is close to LAX airport, shopping mall citadel, holly wood and Beverly Hills. There is a subway joint, an Indian restaurant and a mexican hotel nearby. Most of the restaurants offer you a door delivery. The break fast is sumptous but there is no variety. The same stuff is served to you day after day. In case you... More

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IngridMM
Downey, California
1 review
5 of 5 stars Reviewed 11 July 2011

I had the pleasure to stayed over during this passed weekend with my family at this beautiful hotel. Wow the view was fantastic!!! Everyone at the hotel was friendly and willing to serve us as royals jajajaja. In a way this is also a thank You letter to all the employees in the housekeeping and front desk they kept everything... More

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ChrisMaes
Ghent, Belgium
Senior Contributor
36 reviews
22 helpful votes
4 of 5 stars Reviewed 18 June 2011
2
people found this review helpful

Friendly and helpfull staff, clean and large rooms. The location was excellent for visiting Hollywood and Universal Studio's. The free breakfast was the best I had on my whole trip (15 hotels). I totally recommend this hotel if the area suites you. Parking is not included. More

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SGilliom, Marketing Manager at Holiday Inn Express West Los Angeles, responded to this review
20 June 2011

Thank you for your kind words about our hotel! We always love to hear that our guests enjoyed their stay, and you are right, you just can't beat the central location, right in the middle of West Los Angeles! We hope to be able to welcome you back again soon, and thank you again for taking the time to write... More

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Holiday Inn Express West Los Angeles Also Known As

  • Holiday Inn Express Los Angeles
  • Holiday Inn Los Angeles
  • Los Angeles Holiday Inn
Address: 11250 Santa Monica Blvd, Los Angeles, CA 90025

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Holiday Inn Express West Los Angeles
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