Sheraton Universal Hotel

Address: 333 Universal Hollywood Drive, Los Angeles, CA 91608

Phone Number:

Region: United States > California > Los Angeles > Universal City Area

Amenities:

Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#43 Family Hotels in Los Angeles

Price Range: $$$

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: At the Sheraton Universal Hotel, located next door to the excitement of Universal Studios, we artfully blend Sheraton's four-star service with the history of an iconic Hollywood Hotel. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Starwood, Venere, Travelocity, Orbitz, BookIt.com and Hotels.com so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Sheraton Universal; Sheraton Los Angeles; Los Angeles Sheraton

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456 reviews from our community

See which rooms travellers prefer - 125 traveller tips

Debbie E

Manchester, United Kingdom

Reviewer

5 reviews

5 hotel reviews

Reviews in 5 cities

1 helpful vote

“Lovely Hotel”

Reviewed 22 May 2013 NEW

Stayed here for a few nights whilst visiting Los Angeles. Close to Universal Studios and City Walk (approx. 5 minutes walk!) Rooms were well equipt and even come with Starbucks Coffee! Perfect for our stay as also close to the subway!

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Martenique

Reviews in 3 cities

2 helpful votes

“Close to Universal Studios”

Reviewed 21 May 2013 NEW

Stayed here for one night to be close to Universal Studios and Universal City Walk. Definitely on the expensive side, and parking was an additional $19.80 (even more than it costs to park at the park). Our room was clean and the bed was very comfortable. We were on the 20th floor, and had a nice view through the huge... More

Derek C

Belmont, California

Contributor

15 reviews

13 hotel reviews

Reviews in 8 cities

7 helpful votes

“Good location, good service, OK property”

Reviewed 20 May 2013 NEW

For the purposes of this trip, it was much more convenient to stay in between Hollywood and the Valley, so decided to stay here in Universal City. Checked in, and was upgraded to club level - which included free breakfast and happy hour hors d'oeuvres. The lobby is nice, with a wax figure of Whoopi Goldberg from "Sister Act" standing... More

See 5 more reviews by Derek C for Los Angeles

Mariah M

Miami, Florida

2 reviews

Reviews in 2 cities

3 helpful votes

“Great location”

Anytime I go to Universal studios I stay at this hotel, because it is a walk away from the park. The staff is extremely attentive to my needs and I have no complaints. Eveytime I go I am able to update my room with no cost. This is my go to hotel hands down.

SylviaRenteria

Senior Reviewer

6 reviews

4 hotel reviews

Reviews in 6 cities

4 helpful votes

“Unwilling servers at bar area”

Reviewed 16 May 2013 via mobile

Checked in did not have our reservation, then gave us wrong room. Had to come down to get another room. Went to bar, ordered a drink, asked for cheesecake and hostess said it wasn't a good idea since the kitchen was backed up with orders.... I only wanted a slice of cheesecake!!!!

Guest feedback is very important to us at the Sheraton Universal and we are grateful that you took the time to share your insights. We are sorry to hear that there was a lapse in service that marred your experience. Please trust that your concerns are certainly shared with the managers involved. Thank you for your comments and we hope... More

exiles

Dubai, United Arab Emirates

Senior Contributor

40 reviews

31 hotel reviews

Reviews in 27 cities

29 helpful votes

“Great for Hollywood and Uni Studios”

Reviewed 15 May 2013

Stayed for five days on business. Great base for business or pleasure, 30mins from LAX and opposite universal studios. Old hotel that looks dated, rooms although clean lack maintenance with chipped bath tub, dirty carpets as some examples. At the end of the day it's mainly used as a base to explore so serves its purpose

Thank you for taking the time to connect with us regarding your most recent experience at the Sheraton Universal. Your comments for our hardworking associates are greatly appreciated, customer service is very important to us and we are delighted to hear our staff exceeded your expectations. The beds indeed are wonderful , especially after a fun day at the park... More

gadgetguy63

Madison, Wisconsin

Top Contributor

221 reviews

23 hotel reviews

Reviews in 45 cities

151 helpful votes

“Great staff and perfect location”

Reviewed 14 May 2013

I picked this hotel for a mid winter getaway from the perpetual blizzard back home. Upon arrival the staff goes to great lengths to make you feel welcome. The hotel isn't a new hotel, but it's kept very current and decorated stylishly and beautiful. It's located in the Hollywood Hills within walking distance to Universal Studios. I walked to Universal's... More

See 3 more reviews by gadgetguy63 for Los Angeles

bear1675

Vancouver BC Canada

31 reviews

17 hotel reviews

Reviews in 17 cities

22 helpful votes

“Wanted to be near Universal Studios”

Reviewed 9 May 2013

Front desk staff were excellent to deal with. Fast check in and very professional. Was advised that the pool was not heated at this time and that the hot tub was not functioning and under repair. These things happen and I wont fault them as they had a back up plan where we could use the facilities of the Hilton... More

Thank you for taking the time to share your review. We appreciate your comments for our friendly and helpful associates, comfortable clean rooms and convenient location. Customer service is very important to us and we are delighted to hear that your check-in went very smoothly. Thank you again for your review and we hope you and your yours return again... More

dons496

3 hotel reviews

Reviews in 4 cities

“Perfect location for anyone wishing to visit the Universal Studios and Hollywood.”

Reviewed 7 May 2013 via mobile

This place is right next door to Universal Studios, so it was perfect for our needs as this was one of our destinations. The hotel was clean and smelt wonderful every time we entered the lobby. The staff were extremely helpful with anything we needed. Their pool area was still undergoing renovations but the Hilton right next door was providing... More

Was this review helpful? Yes 1

We are glad to hear that our convenient location helped make your visit to the area remarkable. Thank you for your comments , please trust that they are certainly shared with the managers involved. Thank you again for your feedback and we look forward to welcoming you back next time you are in the area. More

Trayson H

Vancouver, Washington

21 reviews

Reviews in 9 cities

10 helpful votes

“Great place right by City Walk”

Reviewed 7 May 2013

We had a great time at this hotel. The proximity to city walk was great for us. We got a free club level room upgrade and loved the access to the club lounge for free continental breakfast and happy hour (no alcohol free of course). The room was excellent, bed very comfortable. As is typical for the area, the self... More

See 2 more reviews by Trayson H for Los Angeles

Thank you for choosing the Sheraton Universal on your most recent visit. We appreciate your feedback and are grateful for your comments regarding our staff ,lounge and amenity’s and I too agree, our beds are just fabulous and so comfortable! It is truly great to know that the location was convenient for your needs and it would be our pleasure... More

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Sheraton Universal Hotel Reviews, Los Angeles

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