I have stayed at this hotel a few times. It's my company's favorite place to hold training for our west region. Last trip was two nights. Airport bus was quick in both directions. Check-in was fast and room was clean and comfortable. I read something about the rooms being soundproofed and hadn't ever thought about it before but you don't... More

I recently stayed at the Westin San Francisco Airport hotel on business. During my typical "room inspection" upon check-in, I found something very interesting between the mattress and box spring of the bed - an empty bottle of booze that had been hidden by someone! Definitely a first... I alerted the front desk and they were very accommodating, moving me... More

I needed a place to crash before a long trans-Pacific flight that departed at a miserable hour: 1am. I had to drive down to San Francisco from Napa and so I elected to stay at the Westin prior to departure. My check in was swift and efficient and I opted to have my heavy suitcase delivered to the room. The... More

Westin SFO performs well above the standard I expect for American airport hotels. It's good to get a room facing away from runways and freeway, but once you do, it can be very comfortable. Front office coordinator Rudy Abarca has been there for many years and is clearly a significant part of the success of the hotel in maintaining a... More

I have just returned from San Francisco and Napa Valley and stayed at the Westin Airport when I flew in and the night before I flew out. It was perfect. 1 mile from the airport. I flew in late and it was easy to find. The hotel staff was excellent--especially Kim in the restaurant. I took my 92 year old... More

Our room did not look as though it had been cleaned. The bathroom was full of hair from other guests. Hair was visible all around the base of the toilet and in the shower/bath. I had to clean the bathtub before I could take a bath. Just disgusting!!! We also found hair on the bed. They have a captive audience... More

I had to spend a night by the airport before an early morning flight. The hotel is fairly new, and has the facilities and features that you would expect. After having spent two weeks in San Francisco (and paid much more for a nightly rate), this Westin was a pleasant change from the drabness of the Union Square Westin, I... More

I stayed here when I had a late flight into San Francisco and thought that being a Westin would be the quality room and excellent restaurants I have been used to experiencing at other Westin's. This was definitely not the case. The room was fairly beat with marks all over the walls and stains on the floor. This hotel needs... More

I am a Starwood fan. Love it. Love it. Love it. I recently scored his room on Hotels.com. My flight was leaving at 4 am and I needed a place to crash that was clean, comfortable, close to the airpot and had a free shuttle. Check in was fast: no problems. Shuttle service was free and prompt: every 15 minutes.... More