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Extended Stay America - Los Angeles - Monrovia

2.5 of 5
930 South 5th Avenue, Monrovia, CA 91016
Hotel amenities
Extended Stay America - Los Angeles - Monrovia
Ranked #3 of 6 hotels in Monrovia
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39 reviews from our community

    Trip type
Traveller rating
    23
    3
    2
    5
    6
Date Rating
Temple City, California
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

What a great staff they have. They sincerely go out of there way making u feel welcome! Stephanie always has a smile on her face going above and beyond making sure that your stay is the best possible. The entire staff is great and recommend this hotel to everyone!!

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1 review
5 of 5 stars Reviewed 15 May 2013

I would like to thank Sherrine for all the hospitality and for kind help. Made me feel homely n accomodated well. All credit to Sherrine!!!!!!! She is not gem she is not anything else than an angel in disguise.. Rooms r good kitchen is helpful sherrine helped me alot wit my bill details and other comforts during my stay Tluck

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1 review
5 of 5 stars Reviewed 20 April 2013 via mobile

Overall, this hotel provides a great value. It is less expensive than most hotels in the LA area and provides a kitchen, which will save you even more money. The staff is helpful and friendly especially Stephanie. She has gone out of her way to help and provide resources numerous times for me and others.

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Rancho Santa Margarita
1 review
5 of 5 stars Reviewed 10 April 2013

From the moment we arrived, my son and I truly felt welcome. I interacted with at least five different employees and each one conveyed a genuine sense of care for our comfort. I felt much more like an honored guest in their home rather than simply a passing patron of their place of work. This is rare. If I ever... More

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Arcadia, California
1 review
5 of 5 stars Reviewed 9 April 2013

My last stay at this hotel was great as always. Adinah was very helpful on the telephone when I call in for last minute reservation. Adinah was also very flexible when it came to requesting early check in or late checkout. Adinah always have a smile with great attitude. It was always a great experience staying at this hotel.

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Fort Worth, Texas
1 review
5 of 5 stars Reviewed 31 March 2013

Stephanie did an excellent job at the front desk. Her smile and great attitude is infectious! The rooms were clean and the rest of the staff was very friendly and helpful. This was a first for me staying here. I will be coming back and staying there again in 6 months! Markieth S.

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James B, Manager at Extended Stay America - Los Angeles - Monrovia, responded to this review
4 April 2013

Thank you so much for the great review of our associates and our property. We're thrilled that this was your first time staying with us and because of the excellent experience, we will be seeing you again. We look forward to your next stay with us in Monrovia. More

Monrovia, California
1 review
4 of 5 stars Reviewed 22 March 2013

Adinah, the desk clerk was exceptionally helpful and courteous. When my mom (who is 85) requested a shower rather than a sep in tub, they switched her room to a handicapped room the next day. Although the first room was a bit tatty, the next one was clean and comfortable. Adinah told us the place was getting an overhaul next... More

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James B, Manager at Extended Stay America - Los Angeles - Monrovia, responded to this review
25 March 2013

We just received a copy of your review and wanted to say thank you so much for the outstanding comments about the service provided by our associates. I'm thrilled that Adinah made such a wonderful and lasting impression from your recent stay. Again, thank you so much for the review and we look forward to seeing you the next time... More

1 review
5 of 5 stars Reviewed 16 March 2013 via mobile

i checked in 3 weeks ago with the intention of only staying 3 nights. once i realized that the staff made me feel very welcome and were very accomidating i booked another 3 nights. However I wanted to move to the 1st floor but was hesitant to ask thinking it was for long term guests. So when i asked Stephanie... More

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James B, Manager at Extended Stay America - Los Angeles - Monrovia, responded to this review
25 March 2013

Thank you for taking the time to write such a great review of our associates. I'm thrilled that they made you feel like you are at home. We're also so pleased to hear that you would recommend our hotel to family and friends. Again, thank you so much for the review. We look forward to seeing you the next time... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 March 2013 via mobile

From looking at the pictures it looked to be clean and updated.... Wrong!!! This place smells from moment you get off elevator. The bed is disgusting with dry crusted stuff on blanket. Found hairs on sheets, stains on carpet and mattress. Not clean at all. Not looking forward to spending another night here:(

Was this review helpful? Yes 1
James B, Manager at Extended Stay America - Los Angeles - Monrovia, responded to this review
25 March 2013

Thank you for your recent review of your stay. I sincerely apologize that the housekeeping was not up our high standards. I am will be holding training sessions for housekeeping to show themthe areas that you brought to our attention so that we can play special attention to those areas to ensure that does not happen again in the future.... More

Monrovia, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 February 2013

Staff is friendly, room okay but very small, the website pictures are deceiving. Bathroom had mold along the base boards, towels threadbare. For the price you can do better in this area. Can't see how anyone could stay here on an extended basis. The carpet in the hallways was disgusting. Only one person working desk and was overwhelmed with customers... More

Was this review helpful? Yes 1
HotelManagement14, Manager at Extended Stay America - Los Angeles - Monrovia, responded to this review
24 February 2013

I appreciate you taking the time to write a review of your experience with us. The experience you described is not acceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am addressing with the staff. I am grateful for the feedback you provided so we are able to continually improve our hotel. I... More

 
 
 
Extended Stay America - Los Angeles - Arcadia
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Additional Information about Extended Stay America - Los Angeles - Monrovia

Also Known As:
Homestead Studio Suites Los Angeles - Monrovia Hotel Monrovia
Homestead Studio Suites Los Angeles - Monrovia Hotel
Address: 930 South 5th Avenue, Monrovia, CA 91016
Region: United States > California > Monrovia
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Monrovia
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Los Angeles - Monrovia
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