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Residence Inn San Jose South/Morgan Hill

3.0 of 5
18620 Madrone Parkway, Morgan Hill, CA 95037
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Ranked #2 of 12 hotels in Morgan Hill
4.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    9
    4
    3
    1
    1
Date Rating
Papas01
San Jose, California
Senior Reviewer
7 reviews
4 helpful votes
5 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

My husband and I needed to just get away from the house so we went just a few miles away to Morgan Hill. It was Christmas Day so we really did not know if we would be able to find a room. Not only did we find a room but they gave us a Great Rate. Everyone was so nice... More

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Strabo
Singapore, Singapore
Top Contributor
73 reviews
209 helpful votes
4 of 5 stars Reviewed 21 December 2011
1
person found this review helpful

We spent two nights here in a one bedroom queen suite with separate living room where the kids slept on the queen sofa bed. One of the better Residence Inns we've stayed in as room was well maintained. Friendly and helpful staff. Breakfast was good enough with adequate variety and dining hall could accommodate the morning breakfast crowd comfortably. More

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Gingembre
Berkeley, California
Senior Contributor
23 reviews
93 helpful votes
4 of 5 stars Reviewed 18 October 2011

No big complaints about our recent overnight at this hotel, where we stayed en route to the Renaissance Faire in nearby Casa de Fruita. For the past 2 years we've turned our annual trek to the Faire into a little mini-holiday by staying at this hotel the night before, where the kids can play in the pool. As last year,... More

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travelwisher
San Francisco, CA, USA
Reviewer
3 reviews
20 helpful votes
1 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

We arrived (my wife, 2 small kids and I) at 8pm and there was NO ONE at the front desk nor any staff member to be seen for 45 minutes (yes - 45 minutes). I went to the Mariott Coutyard next door to see if they could help and someone from there came over but even they could not locate... More

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RIMorganHill, General Manager at Residence Inn San Jose South/Morgan Hill, responded to this review
17 October 2011

Dear Travelwisher, I just read your comments and am so very sorry for the inconvenience that you encountered at our hotel. I would love to speak with you regarding the incident however, I am not able to see your contact information via TripAdvisor. I would love to rectify the situation as we value your business. If you would like to... More

RL100
San Francisco
2 reviews
5 of 5 stars Reviewed 9 October 2011

We have stayed several times during the last few years and have always had a very enjoyable stay. The property is maintained in near new condition. The staff members have always been very welcoming, helpful, and accomodating throughout each stay. The rooms are impeccably clean, nicely decorated, and have well equipped kitchen facilities. It is a great spot for a... More

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RIMorganHill, General Manager at Residence Inn San Jose South/Morgan Hill, responded to this review
17 October 2011

Dear RL100, Thank you for taking the time to write a review of our hotel and for staying with us over the last few years! We do take great pride in our property and our service to our guests so hearing that we did a good job is always nice. Again, thank you for your time and business. More

jsullivan999
McLean, Virginia
2 reviews
3 helpful votes
3 of 5 stars Reviewed 2 September 2011

I've stayed at this hotel several times over the last couple of years. The hotel was severely strained by their occupancy rate over the weekend: wedding party etc. Pool/spa was closed all weekend due to some glass breakage there and there was one machine that wasn't working in the gym More

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RIMorganHill, General Manager at Residence Inn San Jose South/Morgan Hill, responded to this review
4 October 2011

Dear JSullivan, I just read your review and am very sorry that one of our treadmills was not working and that a guest broke glass in the pool during your stay. We do hope that you will accept our apology and understand that these types of issues are not the norm. We hope that if your travels bring you back... More

MCarr21
San Diego, California
1 review
5 of 5 stars Reviewed 11 July 2011

I can't say enough good things about this hotel...the facility, the amenities, the staff are all excellent each and every time we stay here. Every person that works there always has a smile and a helpful attitude and is always interested in ensuring customer satisfaction. The hotel and rooms are always top notch and super clean. The morning breakfast is... More

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RIMorganHill, General Manager at Residence Inn San Jose South/Morgan Hill, responded to this review
12 July 2011

Dear MCarr21, I want to thank you for taking the time to write a review about our property and staff. It is always great to hear positive feedback from our guests. I will be sharing your review with the entire staff tomorrow morning! Thank you again for the review and thank you for staying with us during your travels. More

Photographer75
Geelong, Australia
1 review
5 of 5 stars Reviewed 2 July 2011

When visiting San Francisco why paid city priced when you can get out and enjoy the country. Morgan Hill is the place. Closer to Yosemite, Big Sur, San Jose, the Gilroy Markets and of course Henry Coe State Park. Whether a business person wanting to stay out of the smog or the bushwalker/photographer who enjoys the outdoors. The Marriott Residence... More

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RIMorganHill, General Manager at Residence Inn San Jose South/Morgan Hill, responded to this review
9 July 2011

Dear Photographer75, Thank you so much for the wonderful review! It was great having you here and we look forward to your next trip to the area. Let us know ahead of time so we can have everything ready for you! Thanks again and we hope to see you soon! More

Jakestake54
Sacramento, California
1 review
5 of 5 stars Reviewed 27 June 2011

Sharon Luna has trained her staff very well. Brenda and Olga both helped me without any thought to how busy they were with other customers and gave the best customer service I have seen at a hotel in a long time (and I travel a lot). I highly recommend the 5 star treatment I received at this Marriott Residence in... More

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RIMorganHill, General Manager at Residence Inn San Jose South/Morgan Hill, responded to this review
12 July 2011

Dear Jakestake54, Thank you very much for the wonderful review! I cannot wait to share your comments with the entire staff. We take a lot of pride in our property and the service we provide. It's nice to hear that our hard work is recognized. thank you again! More

Roxinator
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 23 June 2011

Long- term stay for a work project. Staff is energetic and courteous. Free breakfast - many more options than your average complementary faire. Three nights a week hotel offers complementary food, a real boon when working 10 hour days! Morgan Hill small, but nice variety restaurants and grocery stores close by, staff knowledgable of area and helpful. Full set of... More

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RIMorganHill, General Manager at Residence Inn San Jose South/Morgan Hill, responded to this review
30 June 2011

Dear Roxinator, Thank you so much for the review! We appreciate the time you took to write a review about our hotel and thank you for your business! More

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Residence Inn San Jose South/Morgan Hill Also Known As

  • Residence Inn Morgan Hill
  • Morgan Hill Residence Inn
Address: 18620 Madrone Parkway, Morgan Hill, CA 95037

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Residence Inn San Jose South/Morgan Hill
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