The room was spacious and big efforts were done in decoration (not my taste, but that is par for the course) as to emulate big chain luxury hotels, but where those hotels exel (the little things) this one lagged... The bathroom ammenities where scarce and not high quality, there were few outlets to plug in my chargers (laptop and cel),... More

We were impressed with the size of the room and the decor. The shower was exceptional and the beds and bedding were very comfy. The maids were friendly,gave me extra towels and toiletries. There were several light switches that seemed to do nothing. The fridge was in the entryway and not under the countertop where it clearly should have been.... More

The hotel was to have DVD player it did not , all TV's in hotel were not working , no sound . Maid woke us at 8:00am twice .and card was on door . over all bad , bad stay . and no one offered to do anything . I will not book with your service again and will not... More

The hotel was rated at 3 1/2 star, I would say 2 1/2-3 at most. I called the desk one morning to ask for an iron and ironing board, it never arrived. I called another evening to ask for clean wash cloths the desk said I would have to go to get them myself. The elevator was slower than molasses... More

Read other reviews and had my concerns before arriving. Here's what happened; checked in about 8pm. The front desk person was not very personable...gave me my room key and showed me the elevator. He didn't mention where the free breakfast was, the fitness or business center. Got to the room and it looked unkempt and dingy. The curtain rod was... More

Location is good, close to plenty of restaurants and Ontario Mills Mall. The rooms are nice and spacious. Clean and love the shower in the bathroom. There is no bath tub but the shower more than makes up for the lack there of. The service is nice. There is a bar but closed Friday - Sunday which kind of sucks.... More

Easy check in, but the guy at the front desk could have been a little more friendly. Room was very spacious. Everything was clean. TV and air worked well. Nice was big, even a bench to sit on. The decor of the rooms is very nice. Free wi-fi. It was an overnight stay, but it was nice. Would definitely stay... More

The rooms are decent, bed was comfortable but pillows were nearly non existent (lumpy and very small - like a square). The room was big and the bathroom was redone nicer than any other part of the room. The TV worked but remote barely worked and ALOT of the channels had no sound. We came to enjoy the pool and... More

The hotel looked nice in the pictures&in real life as well. The Front Desk was an older man and he was so nice with us. We got into our room&the decor was comforting&unique! We'll definitely be back again soon!