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Holiday Inn Express & Suites Ontario Airport

2.5 of 5
2280 South Haven Avenue, (exit 39), Ontario, CA 91761
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Holiday Inn Express & Suites Ontario Airport
Ranked #10 of 42 hotels in Ontario
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55 reviews from our community

    Trip type
Traveller rating
    36
    9
    3
    5
    2
Date Rating
San Diego, California
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

We had 2 boys soccer teams (over 30 families) stay for 2 nights at this location. From getting the room blocks, to checking on us after our stay - we received excellent service. Cianna and Monique took great care in working with our parents to get us all situated. The break/breakfast room was perfect for quick breakfasts before heading to... More

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1 review
5 of 5 stars Reviewed 19 April 2013 via mobile

I stayed at the Holiday Inn Express suites while I trained and prepared for a completion at Mt. San Antonio College. My teammates and I were very happy with the breakfast each morning and always found ourselves very comfortable. One of the days, one of the sales managers, Cianna Fige, went as far as to shuttled me to and from... More

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HONOLULU
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 April 2013

Stayed here while I attended an 8-day corporate training class. Each morning at breakfast, I observed Vivian doing a great job... She greeted each person in the breakfast room, kept the food area very clean, and always made sure that the trays of delicious breakfast food were filled. Watching Vivian made me realize that I am thankful for the little... More

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Fort Worth Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 March 2013

I was in town for a work, best possible location for me since it was close to the office and also close to the highways and the mall. Hotel was attractive and very clean, staff was friendly. Best part was the free breakfast at 5:30 in the morning, let me get to the office early. Food was hot, eggs/bacon/ and... More

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Imperial Beach, California
1 review
5 of 5 stars Reviewed 26 March 2013

This was a very last minute trip, I was aware that the particular weekend was a crazy busy weekend for hotels, due to NASCAR. Cianna Fige made it possible she didn't just accommodate me in any room available, she was able to put me up in the suite enough space for my baby and me, and any visitors to come.... More

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San Diego, California
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 21 March 2013

The room was very nice, comfy beds, very clean. The breakfast was okay typical scrambled eggs, bacon, cereal fruit etc. The staff was inattentive. I had to find the front desk clerk to check in. She was visiting with a friend in the breakfast/reception area. She didn't seem to concerned even though 3 people were waiting to check in. The... More

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review
11 April 2013

Dear Pat M, Thank you for your candid review of our property. We are glad to see you liked the rooms and found the beds comfortable. We are sorry for not living up to your expectations and for not creating a memorable stay for you. The feedback we receive from our valued guests, like you, enables us to target problem... More

Lansing, MI
Top Contributor
107 reviews 107 reviews
94 hotel reviews
Reviews in 84 cities Reviews in 84 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 7 March 2013

I stayed for a quick overnight before an early morning flight. Front desk women were GREAT! They helped me to drop off the rental car car the night before (picked me up at the rental car lot), advised me a place to eat, and arranged my early morning shuttle in the morning. Room clean and up to HIE standards. I... More

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Valentine, TX
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 March 2013

I stayed here about 3 weeks for business, and I have to say the hotel staff was probably the best customer service I've ever experienced at a hotel. The front desk staff was very friendly and knew who we were. We stayed the weekend at another hotel to travel and when we got back, they didn't even have to ask... More

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See 4 more reviews by S618VTX for Ontario
Rich G, Front Office Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review
5 March 2013

Thank You! It is great to have feedback in which we can recognize and praise our team and the wonderful job in which we strive to try and accomplish day in and day out. It gives me joy to read your review and your thoughts on our staff. I do want to let you know that we also can provide... More

Elk Grove, California
1 review
5 of 5 stars Reviewed 28 January 2013

This is a "thank you" to Vivian! She worked the breakfast room and did a great job of taking care of us. I was expecting cold pre-packaged pastries or donuts, but she provided hot eggs, sausages, biscuits and gravy. She always made sure the dining area was neat and clean, and even offered to make me pancakes! My only complaint... More

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Newberg, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 10 December 2012

I stayed 3 nights in the same room. Ended up being charged a different rate for each night. Of course the increase wasn't disclosed until I was checking in. Room service was terrible. One day after 1:00PM I had to request someone service my room. The next day after 4:00PM I finally located a housekeeper and just got my towels... More

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Rich G, Front Office Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review
5 March 2013

I would like to thank you for your feedback as it provides an excellent training oppurtunity with our staff. Rates are computer generated and do increase/decrease depending on occupancy and special events in the area. When making the reservation for mulitiple nights online there is a disclosure that states "Rates reflect average nightly stay for one room" meaning one night... More

 
 
 
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Additional Information about Holiday Inn Express & Suites Ontario Airport

Also Known As:
Holiday Inn Express Ontario Airport Hotel
Holiday Inn Express Ontario Airport Hotel Ontario
Address: 2280 South Haven Avenue, (exit 39), Ontario, CA 91761
Phone Number:
Region: United States > California > Ontario
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Ontario
#10 Business Hotels in Ontario
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Ontario Airport Our hotel in Ontario is conveniently located in the heart of Southern California, just two miles from the Ontario International Airport (ONT). Our hotel offers close proximity to Ontario attractions and is less than an hour from Orange County beaches and the city of Los Angeles. We provide a free shuttle to the airport for your convenience. Families can enjoy our Holiday Inn Express Hotel Ontario's great location near California attractions such as The Citizens Bank Arena home of the Ontario Reigns, the California Speedway, Ontario Mills Mall and Victoria Gardens. Family destinations such as Disneyland and Knott's Berry Farm are also only a short drive away.Additionally, guests will find a variety of vineyards, spas and golf courses within minutes of our hotel in Ontario.Business travelers will benefit from our Ontario hotel's convenient location near the Ontario Convention Center and local businesses such as Frito Lay, Coca-Cola, BMW Training Center, Toyota Distributors and Sunkist Growers. Our ideal location also allows easy travel to business meetings in nearby cities during your stay. During your Ontario vacation, be sure to enjoy a swim in the outdoor pool and whirlpool, have a workout in the fitness center and enjoy a cinnamon roll from the complimentary, hot breakfast bar, served every morning. Check out our great hotel deals in Ontario, California today.* * * * *Please enjoy the following;Free hot breakfast, free airport shuttles and free parking put money back in our guests' pockets at Holiday Inn Express & Suites Ontario.HOTEL FEATURES - This four-story hotel has 120 rooms. You can plunge into a plush pillowtop mattress as you sink into slumber. Shower serenely with a three-function showerhead. Guests can power up their laptops on spacious work desks and Google away with free Wi-Fi. Rooms include microwaves and mini-fridges. You can dig into fluffy scrambled eggs, crispy bacon and more at the free hot breakfast. Guests can work their muscles in the well-equipped fitness center or exercise their typing fingers in the business center. Jump right into a sparkling outdoor pool or soak in a soothing hot tub. You can grill up some goodness in the barbecue area. Guests can make their flight with time to spare thanks to the free airport shuttles. Local calls and parking are free.HOTEL LOCATION - Holiday Inn Express & Suites Ontario is conveniently located at the Pomona Freeway and one mile from I-15, giving guests easy access to the Ontario area. You can shop 'til you drop at Ontario Mills, a large shopping mall, a 10-minute drive. The Ontario Convention Center is five miles away. The hotel is four miles from Ontario International Airport.GUEST FAVORITES - Guests appreciate freebies like hot breakfast buffet, business center, shuttle to your Company (10-mile radius), parking and airport shuttles, shuttle to local dining and local venues within a 10-mile radius it all happens at the Holiday Inn Express & Suites Ontario. ... more   less 
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