As other reviews tell you, this place is under renovation. So beware! When I first arrived, they placed me in a hotel room that was a mission to get too and given that my husband is handicapped, we didn't like that. They changed us to an accessible room very fast that was near the elevator. Great! :) Their bathroom is... More

I think that hotels should have to tell you very clearly before making a reservation that their facility is under extensive construction remodeling. The front desk of this hotel was a folding table. I'm sure it will be nice when it's done. The hotel is very close to some sort of train facility, I heard train whistles all night long.... More

Ok, so it was under construction... and it will soon be great, but was half way there. Still, the rooms and halls and pool area were immaculate and most importantly: the staff was impeccable. We checked in late and were tired from being on the road. The front desk was attentive and professional, the room was stocked clean and pleasant... More

We stayed at this property for three weeknights on a trip to LA for Spring Break. I had read reviews that the hotel was under construction, but having stayed at properties that were under construction before and having gotten a good rate, we chose to come anyway. With that being said, this hotel WAS under massive construction. The entire lobby... More

I should have checked trip advisor but was in a hurry. I won't forget next time. The Lobby is being remodeled and was basically shut down. The elevator was shut down too. After traveling all day with heavy computer bag and luggage going up stairs to the 2nd or 3rd floor wasn't conducive. I don't blame them for remodeling however... More

From check in with an untrained staff member to incredible noise coming from the hallway and adjoining rooms; this stay was a memorable one. But for the wrong reasons. The floors in the hallways and rooms seem to have an uneven issue. Wakeup call never came

This reviewer was presenting a seminar in March at this venue. Special requests were honored (this reviewer has medical conditions). The venue has signs all over the place stating "Pardon our mess. We are in the middle of a $7 million renovation." Here's the deal- when one goes into a sleeping room, one expects that there will be sufficient towels... More

I have stayed at sic different hotels over the years in Ontario, California and this was just awful. When you step out of your car you get this rotten musty smell from the dirty water fpountain that you have to cover your face it is so nasty. There is a big tarp of plastic when you walk in the front... More

My wife and I stayed here on points for a friday and saturday night and were completely satisfied with our stay. We were in one of the renovated rooms, the bed was comfortable and we had free breakfast. While not the place to spend a week with the kids, if you are looking for a spot for a night or... More