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All 42 Ontario hotels

DoubleTree by Hilton Hotel Ontario Airport

3.5 of 5
222 North Vineyard Ave, Ontario, CA 91764-4431
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DoubleTree by Hilton Hotel Ontario Airport
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69%
Ranked #12 of 42 hotels in Ontario
Most recent review
4 of 5 stars Reviewed 15 June 2013
Matto67 Gourock, United Kingdom
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221 reviews from our community

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Date Rating
Gourock, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 June 2013 NEW

I've stayed at this hotel many times whilst on business and have always found it to be consistently very good. They have great friendly staff, many of whom have been there since I started using this hotel, which in my opinion is an indication of a happy workforce. The hotel is a bit older than some others nearby but the... More

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YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review
16 June 2013

Hello Matto67, Thank you for your review. I think that the DoubleTree by Hilton Ontario has by far the best team members in the hospitatlity industry. Not only do they take pride in their jobs but our team members are genuinely concerned about each and every guest having an overall "10" and memorable experience. We appreciate your continued loyalty to... More

Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 June 2013

This hotel, obviously frequented by business travelers, sojourners and road warriors, took the edge off of 2-weeks of traveling as we prepared to fly home early the following morning from ONT. Everything was as one would hope: efficient, friendly check-in service; an excellent on-site restaurant- Porter's Steakhouse- with excellent food; a large and quiet room; really comfortable bed; shuttle to... More

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YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review
6 June 2013

Hello KB_0171, Thank you for sharing your experience with our hotel on TripAdvisor. At the DoubleTree by Hilton Ontario, California we strive to provide memorable experiences for all of our guests. I'm glad we achieved our goal while you were our guest. Should your travels bring you back to the Ontario area we look forward to welcoming you back. Sincerely,... More

oxnard, United States
1 review
4 of 5 stars Reviewed 4 June 2013

location is great, lots of nice restaurants within a considerable distance, area is safe and the staff is friendly. Doors slamming can be heard from inside the room. its a little irritant but tolerable.

Review collected in partnership with DoubleTree by Hilton

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YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review
6 June 2013

Hello Conrado R, Thank you for your review. Your experience is one that we strive for each and every guest to have. We look forward to you staying with us again. Respectfully, Yolanda More

Washington DC, District of Columbia
Top Contributor
106 reviews 106 reviews
24 hotel reviews
Reviews in 44 cities Reviews in 44 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 June 2013

Conveniently located near the Ontario, California, airport, this DoubleTree is fabulous. Rooms are spacious and comfortable. Beds luxurious. Landscaping around the hotel reflects nature. Service is helpful, prompt, and friendly. It is everything a first-class hotel should be. I highly recommend.

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YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review
4 June 2013

Hello dehenderson, Thank you for your review. I am in agreement with you in regards to our landscaping. I absolutely love it, because it provides a tropical feeling that makes your stay soothing and relaxing. Please continue to recommend the DoubleTree by Hilton Ontario, California to everyone you know and come in contact with. Respectfully, Yolanda More

Tacoma, United States
1 review
5 of 5 stars Reviewed 3 June 2013

Comfortable Hotel for Business Travelers. Great food, especially the lunch menu. Dinner at Porter's can be a little pricey, but there are specials that are priced reasonably versus ala carte. Pool and whirlpool are very nice

Review collected in partnership with DoubleTree by Hilton

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YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review
4 June 2013

Hello Lonn A S, Thank you for your review. I'm glad you had an enjoyable stay and dining experience. I will be sure to share your review with our culinary team. We appreciate your continued loyalty and value your feedback. Look forward to seeing you again soon. Respectfully, Yolanda More

Deerfield, United States
1 review
5 of 5 stars Reviewed 3 June 2013

I spent 3 nights here for business and was happy with the accommodations. It is a very large facility but the staff takes very good care of the guests and does whatever is necessary to meet our needs.

Review collected in partnership with DoubleTree by Hilton

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YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review
14 June 2013

Hello Honora O, Thank you for your review. I'm glad you had an enjoyable stay and we look forward to your return when visiting the Ontario area. At the DoubleTree by Hilton Ontario we believe that no guest request is too big or too small. Most importantly, we're at your service. Respectfully, Yolanda More

Evans, Georgia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 June 2013

The hotel is old and need renovation. The hotel staff is extremely friendly and helpful. After checking in, I found my first floor room was very smelly due to high humidity, they were promptly offer me a 2nd floor room which is a little bit better. They also made a follow-up call to make sure I have no issue with... More

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YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review
4 June 2013

Hello Tri L, Thank you for sharing your experience with our hotel on TripAdvisor. I would be more than happy to adjust the three internet charges you incurred while you were a guest at our hotel. I would also like to let you know that we now offer "Complimentary" internet in all of our guest rooms. Should your travels bring... More

Portland, OR
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 29 May 2013

My husband, sister and our dog stayed at the Double Tree two nights in May. We reserved a 'family suite' which has two bedrooms and one bath. The rooms were spacious and furniture reasonably comfortable. Although it was a two bedroom suite (one with king sized bed the other with two queen sized beds), there were only enough towells, glasses,... More

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YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review
4 June 2013

Hello Maga23, Thank you for your review. I would hope that you will allow us another opportunity in providing you with the exceptional customer service that we are known for. In regards to our hotel being pet friendly, we most certainly are. There isn't an issue of leaving your pet unattended in your guest room. We only request one of... More

Lawrence, United States
1 review
5 of 5 stars Reviewed 24 May 2013

Room was extremely clean and staff were always helpful and courteous. The area is close to a few fast food places and a couple of restaurants. Which was nice to be able to not have to continuously drive somewhere that tends to be the typical LA area experience for me. The fitness center was always clean and had all of... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review
29 May 2013

Hello Laura R, Thank you for your review. At the DoubleTree by Hilton Ontario we understand that the little things mean everything. I'm glad you had an enjoyable and comfortable stay. I would also hope that we are now your hotel of choice when traveling to the Ontario, California area. We look forward to seeing you soon. Respectfully, Yolanda More

Las Vegas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2013

I was moving my elderly mother to another state & needed to stay a night somewhere comfortable & convenient. This hotel really fit the bill...my mom's house was packed up & our flight didn't leave until the next day, so we were temporarily without a home!! It was so nice to be right near the airport & to have a... More

Review collected in partnership with DoubleTree by Hilton

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YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review
4 June 2013

Hello lascallady, I hope that all went well with moving your Mother to another state. It was our pleasure having the two of you as our guests and wish you could have stayed longer. Please consider the DoubleTree by Hilton Ontario, California as your home away from home. Until then, see you the next time you're in town. Warm Regards,... More

 
 
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Additional Information about DoubleTree by Hilton Hotel Ontario Airport

Also Known As:
Doubletree Ontario
Ontario Doubletree
Address: 222 North Vineyard Ave, Ontario, CA 91764-4431
Phone Number:
Region: United States > California > Ontario
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotels in Ontario
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Doubletree by Hilton Ontario Airport is Ontario's largest and most luxurious hotel. Our resort-like hotel is only five minutes from the Ontario International Airport and adjacent to the Ontario Convention Center. Hotel is centrally located just off I-10 and conveniently located near Ontario Mills Mall, Vistoria Gardens and Fontana's California Speedway. Hotel features 484 guestrooms, heated swimming pool and spa, state of the art fitness center, complimentary business center, complimentary WI-FI in the lobby, complimentary shuttle service to/from Ontario International Airport, complimentary parking, Porter's Prime Steakhouse, Citrus West, Misty's Lounge, Vineyards Lobby Bar, Starbuck's and In-room dining. ... more   less 
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