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Doubletree Hotel Ontario Airport

3.5 of 5
222 North Vineyard Ave, Ontario, CA 91764-4431
Hotel amenities
Doubletree Hotel Ontario Airport
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51 traveller photos
Ranked #10 of 42 hotels in Ontario
4.0 of 5 stars 103 Reviews
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103 reviews from our community

    Trip type
Traveller rating
    43
    26
    19
    8
    7
Date Rating
John p
Georgiana, Alabama
1 review
“Safe an secure! Good security great service”
5 of 5 stars Reviewed 13 February 2012 NEW

I had gone for a business trip it was a very pelasent place!! Great service! the nightclub was A+ security was extremely helpful More

Was this review helpful? Yes
Yolanda McKinney, Manager at Doubletree Hotel Ontario Airport, responded to this review
14 February 2012

Hello John p, Thank you for your review. I'm glad you had a great time in Misty's Lounge. It's also our responsibility to make sure that you feel safe and secure while a guest at our hotel. Our hotel security is second to none in taking care of our guests. Glad you recognized that. We look forward to seeing you... More

Aimee H
Jacksonville, Florida
1 review
“Catherine was great!!”
5 of 5 stars Reviewed 3 February 2012

I stayed for business the week of January 23. Catherine was our server all week and was awesome. My whole stay was amazing, the customer service was outstanding and made my cross country trip more enjoyable than I could have imagined! Thank you. More

Was this review helpful? Yes
Yolanda McKinney, Manager at Doubletree Hotel Ontario Airport, responded to this review
6 February 2012

Hello Aimee H, Thank you for acknowledging the exceptional customer service you received from Catherine. The DoubleTree by Hilton Ontario is fortunate to have such phenomenal team members that consistently demonstrate our culture of going above and beyond with each and every guest interaction. We truly believe that it's our responsibility to make the traveler feel human again. Thank you... More

Amy L
Omaha, Nebraska
1 review
“This is a Doubletree”
5 of 5 stars Reviewed 1 February 2012

Service was impeccable, room was spacious and clean. Dining was tasty and reasonably priced. Free breakfast was impressive and quite filling. Front desk staff went of their way to assist us with a problem from another property, above and beyond what is expected. This will be my hotel of choice when I am in the Ontario area! More

Was this review helpful? Yes
Yolanda McKinney, Manager at Doubletree Hotel Ontario Airport, responded to this review
3 February 2012

Hi Amy L, It was a pleasure speaking with you in person and having you as our guest. I hope you had a safe and uneventful trip home. We also look forward to welcoming you back when visiting the Ontario area. Warm Regards, More

Triplewin
Big Lake, Minnesota
Top Contributor
214 reviews
108 helpful votes
“Average Plus”
4 of 5 stars Reviewed 31 January 2012

This large spreadout property must have been really a gem in her day and has aged gracefully. Staff was welcoming from shuttle driver to front desk. Rooms are large, mine was appointed with a little fridge, microwave and coffee maker. Bed was fresh, clean and comfortable. Shower had good pressure and plenty of hot water. Had the breakfast in the... More

Was this review helpful? Yes
Yolanda McKinney, Manager at Doubletree Hotel Ontario Airport, responded to this review
1 February 2012

Hello Triplewin, Thank you for your review. The DoubleTree by Hilton Ontario was formerly the Red Lion hotel 14 years ago. Although the economy hasn't rebounded our owners are still investing money to renovate and maintain the standards that Hilton properties are known for. I feel that new is good but not always better and that's why we strive to... More

Jimbauman03
1 review
“Great employees and dining areas!”
5 of 5 stars Reviewed 27 January 2012

I plan to use this hotel more frequently! The end of the month hilton honors social gathering was a great perk of staying at this hotel. Food and drinks were good, with an interesting environment. More

Was this review helpful? Yes
Yolanda McKinney, Manager at Doubletree Hotel Ontario Airport, responded to this review
27 January 2012

Hello Jimbauman03, I'm glad you enjoyed the HHonors Reception and I'm going to hold you to your comment about staying with us more frequently. You can definitely refer to us as your "Home Away From Home" hotel. Warm Regards, More

sararjd
1 review
“Banquet department”
5 of 5 stars Reviewed 26 January 2012

Catering worked our lunches all week. They rocked it! We had the best lunches of all the other company at the hotel. More

Was this review helpful? Yes
Yolanda McKinney, Manager at Doubletree Hotel Ontario Airport, responded to this review
27 January 2012

Sararjd, I am in agreement with you that our Catering team "Rocks"! We have an exceptional banquet and culinary team which makes the guest's experience seamless. We appreciate your valuable feedback. Respectfully, More

Princessonwheels
1 review
“Great service and location”
4 of 5 stars Reviewed 24 January 2012

As a frequent business traveler my stay was one of the very few where I left relaxed and well rested. Staff tookl great pride in their service. More

Was this review helpful? Yes
Yolanda McKinney, Manager at Doubletree Hotel Ontario Airport, responded to this review
27 January 2012

Princessonwheels, Thank you for your review. I'm glad you got a good night's sleep on our "Sweet Dreams" beds. We look forward to your continued patronage throughout 2012. Sincerely, More

budov1
Ewa Beach, Hawaii
Reviewer
3 reviews
“Doubletree at Ontario, CA”
5 of 5 stars Reviewed 20 January 2012

Overall experience was great, staff warm and attentive, quick airport pickup after a long flight and in room (which is also great) quickly. More

Was this review helpful? Yes
Yolanda McKinney, Manager at Doubletree Hotel Ontario Airport, responded to this review
22 January 2012

Thank you for your review. Your experience is an example of what we strive to provide to each and every guest. Thank you. More

Larry W
Rancho Cucamonga, California
1 review
“A Wonderful Experience”
5 of 5 stars Reviewed 7 January 2012

We visit the Doubletree Hotel Ontario Airport often and we are always amazed by something different in the great service we recieve. Each staff member goes out of their way to make sure our time at the Doubletree is perfect. From the management to the ladies that clean the rooms, we always recieve care in how our visit is going.... More

Was this review helpful? Yes
Yolanda McKinney, Manager at Doubletree Hotel Ontario Airport, responded to this review
10 January 2012

Thank you for posting a review on TripAdvisor. We appreciate your continued loyalty and patronage to our hotel. I'm glad you had a wonderful experience and the service was top notch. We have an excellent culinary team and your experience reflects how we are willing to go above and beyond to ensure that our guests have an overall "10" experience... More

CFitzTracyCalifornia
Tracy California
Reviewer
5 reviews
“Clean, convenient, friendly place to stay”
5 of 5 stars Reviewed 6 January 2012

I stay here when visiting SoCal (family) so have had 4 stays over the past couple of years. It is consistently clean, the staff very friendly and responsive, and the grounds are always clean and comfortable. They have a very nice pool area, and one main reason I am a repeat visitor is their exercise facility. It is very well... More

Was this review helpful? Yes
Yolanda McKinney, Manager at Doubletree Hotel Ontario Airport, responded to this review
10 January 2012

Thank you for your review. We look forward to being your hotel of choice in 2012, and in the years to come. Respectfully, More

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Doubletree Hotel Ontario Airport Also Known As

  • Doubletree Ontario
  • Ontario Doubletree
Address: 222 North Vineyard Ave, Ontario, CA 91764-4431

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Doubletree Hotel Ontario Airport
222 North Vineyard Ave
Ontario, CA 91764-4431
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