horrible staff, poor service understaffed restaurant is a dead waiter and bar tenders do everything. Pay more to go elsewhere. The room a terribly hot during the day, not to mention overcharges for everything. Goodluck staying there.

Last year, I described the W in San Diego as pretentious and Ikea-like -- the Zoso is like the authentic version of the W, as if a designer was actually involved and their decor didn't come from a corporate crate. Overall, I'd have to rate this hotel quite highly, at least so far - as am still there (with family).... More

I stayed at this location for 5 nights to attend a conference at the nearby convention center. The check in was quick and efficient, but I was not warned of the excessive resort fees when booking the hotel nor when I checked in. I was given a room on the first floor, which had little privacy as the patio faced... More

I love this hotel and am always amazed when it gets poor reviews - maybe we just get lucky? Bit of a shakey start with miserable valet parking and sorting our luggage (somewhat reluctantly) but the rest of the staff onwards were lovely Nice big room, spotlessly clean and well maintained Nice sitting area/bar in reception, good service for breakfast... More

Clean room and great location, only reason for the 3 rating, itty bitty murky pool, surrounded by skanky pankiness...not a place for kids. Go to official website and observe the decor before you book..it doesn't show the red velvet shower curtain though! Bon Chance!

We booked this hotel last week through Hotel Tonight and got a pretty good deal for what you get. It's a fairly big hotel for Palm Springs standards and has some nice amenities. As far as the usual pricing, I'm not sure... The hotel is located smack in the middle of downtown which makes it an ideal location to then... More

A little weekend getaway with the family during the month of May 2013. We usually book our hotel away from the main blvd, but since the weekend we were planning to arrive to Palm Springs the hotel we usually stay at was booked up. We had mixed feelings about Zoso Hotel from all of the different reviews. But once we... More

They gave up! This hotel has been sold and will SPO become a HardRock Hotel...and I can't wait! Hotel Zoso is located on prime Palm Springs property. Central to down town and walking distance to everything! Sadly, our stay was at the end of its life as Zoso....the maintenance team must have given up long ago! Everything was dirty or... More

We stayed here for a bachelorette party and it had everything we needed. In Vegas I'd give it three stars for a comparable weekend but in Palm Springs it did the job. The rooms were nice and clean and we had a great view of the pool and mountainscape. The pool itself was on the small side, but fine for... More