Bottom line: a good effort that failed to deliver. Check-in and check-out both took 20 minutes (at the desk) and involved medium-level inconvenience. An excellently decorated room disappointed because it was starting its descent into shabby. Nothing was really wrong, but there were minor breaks and signs of wear, and a bit too much dust. Some of the common areas... More

The Viceroy Palm Springs was a wonderful downtown Palm Springs resort experience. The staff are all friendly, informative, and very attentive. The grounds are beautiful and well maintained. With three pools to chose from, there are plenty of places to lounge around and cool off after laying in the hot sun. Plus, it is in walking distance from many of... More

We stayed for two of our four nights in Palm Springs at the Viceroy - we would have stayed for all four, but rooms were not available! Reception was quick and straightforward - room not immediately available, but we were in no hurry to get to room. Room was very nice, facing onto centre pool. Bed was a bit soft,... More

We recently had my daughter's wedding at the Palm Springs Viceroy. The staff at the Viceroy was helpful from the moment we first dropped in the year before, unannounced. Olivia and Jessica were a great team. We began with Olivia, but Jessica was our go to person for the event. From the moment we arrived, two days prior, the staff... More

We had a fantastic stay from beginning to end. The valet's that brought us our bikes ( which are very fun) , the front desk staff who were always helpful and went beyond, the grounds are beautiful, Melissa in the spa spent time talking to me, the spa area very cool, the work out room is small but I had... More

My husband and I spend 6 days at the Viceroy Palm Springs. The signage on the front of this hotel is very subtle and if you blink you will miss it. Parking is on the street or valet. We found plenty of parking on the street but the valet was included so that was nice. We were escorted to our... More

The Viceroy offers a true authentic Palm Springs experience within its tastefully refined footprint nestled just behind the main street in downtown Palm Springs. The Viceroy has a modern midcentury décor with a hint of shabby chic which is a nice reminder of the Hotels age and legitimacy. For me the Viceroy is easy to navigate around and experience the... More

I love staying here! I have been many times, and will continue to go back. It's lux, yet small enough to feel like you are staying at someone's estate. The location is perfect for walking downtown and grabbing some food and entertainment.

So let me start by saying that we had a wonderful time at the Viceroy, that the staff was great, and that the grounds were beautifully maintained. I appreciate how hard it is to update and keep fresh and older structure that was built for another time, and different expectations. The good: -Staff was friendly and genuine. And that is... More