We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 67 Palm Springs hotels »

Shilo Inn Palm Springs

2.5 of 5
1875 North Palm Canyon Drive, Palm Springs, CA 92262
Hotel amenities
Ranked #34 of 67 hotels in Palm Springs
4.0 of 5 stars 173 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

173 reviews from our community

What travellers say about this hotel
  • Steam room(4)
  • Hot tub(3)
  • Free breakfast(3)
  • Very clean(3)
Traveller rating
    62
    66
    18
    15
    12
Only show reviews for Family (33) | Couples (57) | Business (13)
Date Rating
Scott F
Lake Forest, California
2 reviews
5 of 5 stars Reviewed 13 February 2012 NEW

I really enjoyed my stay at the Shilo Inn in Palm Springs. Esther is a excellent employee while checking me in and when I cut my finger taking my bicycle rack off my car. I came to the front desk and she put some first aid ointment on my finger and a bandage. Another gentleman that worked for your company... More

Was this review helpful? Yes
General Manager, General Manager at Shilo Inn Palm Springs, responded to this review
16 February 2012

Dear Scott, It was an absolute pleasure having you as our guest at Shilo Inns during the Tour de Palm Springs. We are so ecstatic to read that our staff was able to assist you with all your needs. From an injured finger to finding a nice place to have a great meal our staff is extremely dedicated to providing... More

JudyinSD
San Diego, California
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed 10 February 2012 NEW

we stayed at the Shilo Inn on Palm Canyon for 3 nights, upon arrival the room was missing towels, glasses, one living room chair and chairs on the patio. When I called down to front desk they sent someone immediately, everyone working here was very helpful & friendly. The accomodations were clean and comfortable, floors are tile, i am assuming... More

Was this review helpful? Yes
nadler
Los Angeles
Senior Contributor
45 reviews
37 helpful votes
4 of 5 stars Reviewed 7 February 2012

It costs a little more than the other motel type places in downtown Palm Springs, but the rooms are definitely bigger than average and I especially like the tile floor - much nicer than carpet since it is easier to keep clean. The beds were comfortable and the swimming pools, one for families and one for adults only are fairly... More

Was this review helpful? Yes
General Manager, General Manager at Shilo Inn Palm Springs, responded to this review
10 February 2012

Dear Nadler We greatly appreciated reading your comments regarding your visit to Shilo Inns Suites Palm Springs. We are so pleased to see that you enjoyed our guest rooms and fantastic hotel amenities. ‘Affordable Excellence’ is what we strive to provide to each and every guest. We were delighted to see that you found your room clean and spacious with... More

Lester4924
Edmonton, Canada
1 review
2 helpful votes
1 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

The room was not clean - the carpet was filthy. The fridge in the room looked like it had never been cleaned. After maid service, there were dirty glasses left on the counter. The mirror hadn't been cleaned in the 3 nights we stayed there. There was never enough toilet paper or clean towels. The bathtub plug did not work... More

Was this review helpful? Yes
General Manager, General Manager at Shilo Inn Palm Springs, responded to this review
9 February 2012

Dear Lester 4924, We would like to thank you for taking the time to express your concerns about your most recent stay at Shilo Inns Suites Palm Springs. It is extremely disheartening to read that our guest room was not to your satisfaction. We strive to be the best in Friendliness and Cleanliness and we appreciate you taking the time... More

vonnyline
North Delta, B.C.
Contributor
14 reviews
2 helpful votes
4 of 5 stars Reviewed 1 February 2012

I was not going to let it wreck my stay....Things I loved ; nice big pool and yay...adult only...and yay I had it to myself most the time!! The pool is private and clean and quiet. Our room was big and clean with a comfy king sized bed overlooking the pool. The first room we viewed had a really bad... More

Was this review helpful? Yes
General Manager, General Manager at Shilo Inn Palm Springs, responded to this review
3 February 2012

Dear Vonnyline, I was disappointed to hear that you did not experience our staff as friendly and engaging. As I read through the last 25 TripAdvisor guest reviews we have an approval rate of over 92% in guest/customer satisfaction when with comes to staff performance. Your review reminds us to work harder and embracing all that stay at Shilo Inn... More

Larry M
Oxnard, California
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I have stayed here several times and the staff is always friendly and happy to accomidate. The rooms are spacious and clean with several great restaruants across the street or a short walk away. This last visit was just as enjoyable as my first. They have a hotel shuttle to take shoppers downtown and two pool areas that are well... More

Was this review helpful? Yes
General Manager, General Manager at Shilo Inn Palm Springs, responded to this review
1 February 2012

Dear Larry M. First, thank you for taking the time to comment on your recent stay in Palm Springs. We appreciate your comments and your continued patronage. We recognize that Shilo has been a well maintained hotel in the valley for many years and we take pride keeping everything in order and our landscape fresh. We are established and our... More

miracaper
Mira
1 review
5 of 5 stars Reviewed 22 January 2012

We planned on staying here for three days but decided to stay an extra two as we enjoyed this place so much. We stayed in a wheelchair accessible room. It was quite spacious and had a small fridge and microwave oven. The grounds and hotel were very accessible. The location of the hotel is great. It is quite close to... More

Was this review helpful? Yes
General Manager, General Manager at Shilo Inn Palm Springs, responded to this review
2 February 2012

Dear Miracaper, Wow! Thank you for choosing Shilo and we are proud that you enjoyed your experience so much that you extended. We have a fun, friendly staff that will go out of their way to provide local information as to best restaurants, discounted restaurants and fun things to do in Palm Springs. Or just sit by one of our... More

sandiegoxyz
San Diego, California
2 reviews
1 helpful vote
5 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

The weather was perfect, the front desk & breakfast server cheery and the hotel and town busy. Always love to read the comments. Com'on people the hotel was built in the 80's, that means an older property with bigger rooms. I see the grass was reseeded and flowers added around the fountain since our last visit. The beds are comfortable,... More

Was this review helpful? Yes
jennifer t
Santa Barbara, California
1 review
1 helpful vote
1 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

BEWARE OF WHAT YOU PAY FOR. This is definatly a low budget hotel!!!! Could handle it being run down but only had 1 person working the front desk when we checked in and it took 20 min. to be helped. No extra pillows when asked. Our phone had no dial tone and they had to come fix it. Stains on... More

Was this review helpful? Yes
Enthusiast_11
Scottsdale, Arizona
Senior Reviewer
10 reviews
1 helpful vote
4 of 5 stars Reviewed 29 December 2011

We used their toll free national reservation number the day before; it was a very straight forward and pleasant process. When we arrived late at night, everything was exactly as expected and the front desk person was extremely pleasant. The hotel is dated, not much in the way of frills, but well maintained with modern comfortable bedding. This is the... More

Was this review helpful? Yes

Travellers who viewed Shilo Inn Palm Springs also viewed

BEST WESTERN PLUS Las Brisas Hotel
4 of 5 stars 352 Reviews
Palm Springs, Greater Palm Springs
CHECK RATES! ABS:HotelCheckRates-d77320?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Andreas Hotel & Spa
4.5 of 5 stars 387 Reviews
Palm Springs, Greater Palm Springs
CHECK RATES! ABS:HotelCheckRates-d529370?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Caliente Tropics Resort
4 of 5 stars 406 Reviews
Palm Springs, Greater Palm Springs
CHECK RATES! ABS:HotelCheckRates-d219654?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 67 hotels in Palm Springs, ranked by popularity »

Been to Shilo Inn Palm Springs? Share your experiences!

Write a Review Add Photos Add Videos

Shilo Inn Palm Springs Also Known As

  • Palm Springs Shilo Inn
Address: 1875 North Palm Canyon Drive, Palm Springs, CA 92262

Is Shilo Inn Palm Springs your business?

  • Manage your listing
Shilo Inn Palm Springs
Show the lowest price for this hotel* (from our partners)
CHECK RATES!