Sad. This was probably once a decent, generic property but now it is just a place collecting money and none of it is going back into the property. Reminds me of a favorite motel I used to like in the midwest when I was a child in the 70's that has changed hands 3 times since and had no mantainance.... More

Good points: a very attractive hotel. Beautiful gardens and pool areas, very clean and well kept. Great gym, good location, comfy beds, clean room. Reasonable breakfast with outside seating. Easy parking. Gay friendly. A very attractive ADULTS ONLY pool with very comfortable sun beds. VERY helpful, friendly staff: We had 2 or 3 issues (nothing worth mentioning) and they sorted... More

The location is GREAT - the hotel average. BUT DO NOT have a problem and take it up at the front desk! The staff is nice and professional. We had an issue and brought it up to the staff and they were trying to accomodate us but the OWNER was there and boy, was he rude and unaccomodating. He told... More

My wife and I came down to Palm Springs for the first week of the Coachella Festival. The hotel was packed but the service was great and our room very clean and inviting. There were some new faces since our last visit, but everyone was professional and friendly. One of our favorite features of the Garden Vista is the separate... More

Spent three nights at this facility in late March. The rooms were spacious, comfortable. Ours looked out over one of the two pool areas [one for families, i.e. kids; one for adults]. Complementary continental breakfast every AM was plentiful and well stocked [bagels, cereal, juice, coffee, pre-packaged Danish]. Grounds very nicely kept. Very convenient to downtown, the Aerial Tramway. Our... More

The hotel doesn't stand out in any way; it's just a plain large hotel that doesn't offer much. There are two pools and a sauna but meh it looks like an apartment's building pool- nothing special. The room is quite large and kept clean but that should be expected of any hotel. Major letdown is when it came to their... More

We found this last minute and booked it online from a parking lot down the street. While it is old, (as are many in this town) it is kept up nice and is clean. The bed was very comfortable,the room dark, and AC cold. We bought a 4 pack of wine and drank them in the Jacuzzi tub after a... More

After three years of staying at this hotel as a Shilo Inn we were a little leery of it's change of ownership. We stayed for 12 days and by and large were satisfied that the hotel we liked so much is in good hands. The policies of the past are still in play and most things are the same. The... More

This hotel is just an adequate place if you do not have to deal with some of the front desk clerks or the management. However, should a problem arise, (and it can because the staff seems very poorly trained) do not expect an efficient or courteous resolution to the problem. We are reasonable people who expect to be treated with... More