The staff are really friendly and really very helpful but this is at best a 3 star facility. It's tired, tired, tired. My room is big in a bad way - - it's not cosy at all, with wobbly rattan furniture (even the desk is bamboo and rattan), a free standing IKEA wardrobe and set of drawers with a small... More

Stayed here recently for business. While there's a little room for improvement, the Crowne was definitely nicer than the Marriott up the street where I stayed last time. Pluses: I had a "cabana room" which overlooked the pool. The furnishings, including the bathroom floor and fixtures, were modern and appeared to have been recently installed. The room itself was huge... More

On a quick trip out west I spent 2 nights at the CP hotel. The front desk staff were efficient and friendly, the room provided restful sleep and adequate work space, the wired internet connection (wireless was available, I just didnt use it) was quick and a good location. I have stayed at other hotels up and down El Camino... More

Stayed here for business in my own room but traveling with a colleague. We did not receive much in the way of special treatment, though I have been a Priority Club member with IHG for some time - a bottle of warm water and a drink voucher for the bar. The check-in process was efficient and we were given poolside... More

I stayed here for 3 nights for business, and was pleased overall with the hotel. It was easy to find, and check-in was fast, friendly and efficient. In fact, the excellent service was the absolute stand-out of my stay. The staff could not have been friendlier or more responsive - I called the front desk because I thought the heater... More

My parents, my boyfriend, and I stayed here for an extended weekend for my nephew's 1st birthday. My parents and I stayed here a year before, when my nephew was born, but I didn't review the hotel at the time. Check in was a breeze (as was last year). The attendant was really nice and helpful. I received a welcome... More

We stayed here in January. The hotel was quiet and the rooms were large. The lighting, especially around the desk in the room was very poor. The other lamps in the room could not be moved. We did use the business center and it worked well. More

The hotel was nice, could you more parking. Breakfast was OK, a little expensive (at least it didn't come out of my own pocket). My room was a little wierd, nice size and nice room, but the accessible shower was something I could not get used to the 2 nights I was there. More

Our trip to San Francisco, California for 8 days. Q First to mention all the great hotel like the attention of all staff. Places and trips made​​: Bay Cruise Adventure, A Tour of San Francisco Bay, San Francisco Fisherman s Wharf, Pier all. Muir Woods, north of Golden Gate Bridge, and Monterey Aquarium, Caramel, Pebble Beach Del Monte Forest (17... More