Great hotel, average price. They have updated their Bar, outside Dining and Menu. Norman and Diego were especially friendly and helpful. I have stayed here > 15 times in the last 5 years, it never fails to be excellent. Nice fitness room.

An all round very good hotel with the service (and the attitude of the people providing) being excellent. We had an especially nice experience at brunch with Herber, Urbano and Xochiti providing great service despite a full house.

When I arrived on May 14 at 11PM, there was a mix up in my reservation, which was not the fault of Westin. Tina, who was the front desk, went out of her way to make things work out. This was service that you do not always see and was extremely welcome to a tried traveler. Dean Kashino, MD

I stayed at the Westin on May 9th and was disappointed in the hotel. I originally booked a room with a shared patio that would lead to the steps of the pool. When I checked in I was given a room with a shared patio and not by the steps to the pool. I called to ask to change rooms.... More

We had a great stay at this hotel during a last minute 1 night mid-week trip. Bid $85 on priceline for a Wednesday night 4* hotel and got this one. Tip for you - as of today, the Westin is the only 4* hotel on priceline in Pasadena, so if you bid and get accepted to a 4* in Pasadena... More

My family stayed at the westin once again ....great location and service...beautiful pool on the roof and a great city...we had a wonderful brunch for 30 in the newly decorated area...we shall return. Very soon...near almost everything...and the hotel shuttle is very, very conveinent.....

I'm writing this review while in my dusty, non-descript room on the 11th floor. (1125) At 1:45 pm we checked in and requested a bottle of wine and an appetizer per our Groupon deal package. I asked if we could have it delivered at 2:15, would 30 minutes be long enough? Was told that was fine; our order wasn't delivered... More

Have stayed twice in the past month or so. One night each stay. Can't tell yo about the food, but the "bar" is over-priced as in most hotels. Zero ambiance in the restaurant where the "bar" is located. Outside sitting area is really nice but lacks service. Comfortable beds and decent rooms. Overall, a bit over-priced for what it is.... More

We stayed here for two nights, the rooms were vary small but cozy. We had two bed in the were, they don't look like queen beds, more like full size. Love the location of the hotel, some what of a walkable distance to the main street for shops and food. What I LOVE about this place is the Fitness facility.... More