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Four Points by Sheraton Pleasanton

3.0 of 5
5115 Hopyard Road, Pleasanton, CA 94588
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Four Points by Sheraton Pleasanton
Ranked #9 of 14 hotels in Pleasanton
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109 reviews from our community

    Trip type
Traveller rating
    22
    43
    30
    8
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Date Rating
Springfield, Oregon
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 2 May 2013

Great place to stay if you're visiting the bay area. Nice quiet area with clean comfortable rooms. If you're driving its really easy to leave the car at the park n ride up the street and take the BART to anywhere in the bay area without the stress of traffic and downtown parking. This place is a few minutes drive... More

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Reading UK
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 20 April 2013

I have just returned from a business trip staying at the four points Sheraton in Pleasanton. The hotel was friendly and accommodating with the rooms being large and reasonably well appointed. The in-house facilities were pretty good with a large bar and restaurant area. Breakfast was included although I have had better. One criticism was that the restaurant service was... More

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Marina del Rey, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 15 April 2013 via mobile

At $150 per night this hotel which needs room renovation is OK. At $240 per night, which I saw listed, forget it. Staff is friendly in office, rooms are clean but dated, grounds are very nice. Excellent, safe suburban location for doing work or visiting Pleasanton. Free WiFi was nice for low volume work, not a lot of bandwidth....

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Rancho Cordova, California
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 14 April 2013

I stay at this hotel quite a bit for work and I have never had any issues here. The rooms, staff, pool area and beds are all great. The hotel has a brook that goes around the middle area of the grounds that adds a little extra to the overall experience of the stay. The only down side to staying... More

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1 review
1 of 5 stars Reviewed 13 April 2013

I am unfortunately going thru a tough time in my life fighting the big C with chemo treatments. I am staying in hotels in between treatments since im from another state where all my family/support lives and driving back and fourth between my chemo treatment location and my home in northern calif is exhausting. I came upon 4 points by... More

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Broomfield, Colorado
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 8 April 2013

This is a 70's / 80's Sheraton, multiple buildings surrounding a beautiful courtyard. I understand this hotel is up for rennovation and desperately needs it. The gym is spartan and in a converted room. It doesn't open until 6am, because it's sandwiched between guest rooms. The rooms themselves are clean but not overly funcitonal. My building in particular smelled strongly... More

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kewells, General Manager at Four Points by Sheraton Pleasanton, responded to this review
11 April 2013

Thank you for your feedback, we really appreciate it! I've made sure that our Housekeeping Department is aware of the odor that you picked up - we are always careful to make sure that we control that as much as possible and I apologize for the inconvenience. Additionally, we are looking forward to a complete renovation of the hotel soon,... More

New York City, New York
1 review
2 of 5 stars Reviewed 4 April 2013

This is not a suitable hotel for business travelers requiring WiFi. For both myself and a colleague who has stayed here another time, the connection was extremely spotty to the point of being unusable. I found myself driving back to my office at night just to take care of a couple of tasks that required internet connectivity. Otherwise no complaints.

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kewells, General Manager at Four Points by Sheraton Pleasanton, responded to this review
11 April 2013

Thanks for taking the time to comment on your stay - we apprecaite your feedback. As you've hopefully noticed in my previous responses, we are in the process of completely upgrading wireless access throughout the hotel. Two of the buildings have all new access points, and we should complete the project within the next dfew months. We appreciate your patience,... More

Santa Cruz, California, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 March 2013

I was working in Pleasanton for months, spending 3-4 nights a week at the Four Points. I stayed at a couple of other hotels in the city, but found this to be the best in terms of value. It's not a high end hotel by any means, but the rooms were nice and clean, though I wouldn't call them modern.... More

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Sacramento, California
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 19 February 2013

I spent one night in a King Deluxe room at the Four Points in Pleasanton. Because of reading reviews here I requested a downstairs room since the hotel does not have elevators. I had to walk to a different building and it wasn't well marked so I kind of took a tour around the pool. Very nice parklike setting. My... More

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kewells, General Manager at Four Points by Sheraton Pleasanton, responded to this review
22 February 2013

Thanks for taking the time to write such a detailed response and for posting such good pictures! I hope that they help future guests in the planning to visit the Pleasanton area. We are in the planning stages for our renovation, and I hope that if you're back in the area later on in the year that you'll stay with... More

Lake City, Florida, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 February 2013

We've stayed here twice in a month and are impressed with the friendliness and quality of this hotel. They have changed the matresses in the last month and they're much better now than they were our first visit. They have good, free bar food during happy hour and a good restaurant to boot. It is about an hour drive from... More

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kewells, General Manager at Four Points by Sheraton Pleasanton, responded to this review
22 February 2013

Thanks for the kind comments about our hotel - we're glad that our guests are noticing our new beds, and we're planning for a renovation in all our guest rooms soon. We look forward to having you stay with us again soon! Karl Wells General Manager More

 
 
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Additional Information about Four Points by Sheraton Pleasanton

Also Known As:
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Four Points By Sheraton Pleasanton Hotel
Sheraton Pleasanton
Four Points Pleasanton
Pleasanton Four Points
Pleasanton Sheraton
Address: 5115 Hopyard Road, Pleasanton, CA 94588
Phone Number:
Region: United States > California > Pleasanton
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 hotels in Pleasanton
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located in the Hacienda Business Park, Four Points by Sheraton Pleasanton features 214 guest rooms. From the patios and balconies, guests can enjoy the soothing sights and sounds on our 10.5 acres. ... more   less 
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