Did a one night stay when we decided to not return home as originally planned. This motel is a little bit further from the Apple Hill area then we planned on, but distance was not critical. The property only offers two rooms with one King Bed, the entire balance of the property are two queen beds. I would give this... More

This was a very nice place. Most of these little inexpensive hotels are really geared just for the summer and are not good during the winter. But this place is an exception. I booked on line and typed in my reuest to have the room heated up before we got there, and they mentioned to me at the desk that... More

My husband and I are retirees who have lived in Pollock Pines since 1996. Because our home is small, we have occasionally stayed at the Westhaven Inn so that visiting friends or family members could occupy our single bedroom. Conversely, our guests have sometimes stayed at the Inn rather than "bump" us from home. Everyone we know who has stayed... More

We stayed here for one night during a short weekend ski trip. We expected it will be very basic accomondation. It would be a fine stay if the room temperature was not below 50 when walked into the room. The room we stayed is well kept up. The room is much bigger than most hotel rooms, it has two Q... More

I have never seen such great customer service from an Inn before. The owners were very easy to talk to and understood my needs. The rates are very reasonable for stay in this area. The room was clean and towels were stacked nicely. The hotel has high speed internet access for customers for free! I was able to do my... More

We arived at the hotel @ 8 PM the room was a mess, dirty bed and bathroom. The sheets had shoe prints on them and lots of hair we changed rooms 2 times the same dirty room's. so we checked out and he would no refund our money so we left and lost our $110.00. BUT WE DID NOT STAY.... More

We attempted to drive to Tahoe late at night so that our 2 year old daugher would sleep through the 4 hour drive. Unfortunately, we became too tired to drive through the mountains and stayed in Pollock Pines at the West Haven Inn. Our room smelled like smoke (even though a non-smoking room was requested) and the floor was icky.... More

The rooms were clean, the bathtub was plugged so when we took a shower the water didn't drain for quite awhile after getting out. There is no pool or hot tub here. The water pipes make a lot of noise when you turn them on and you can hear other people using theirs as well. The shower was powerful though... More

I used to live in Pollock Pines and made the mistake of moving away from there a few years ago. While we lived there, it was absolutely the best place that I could have raised my kids. I would not have changed one single thing!! My kids experienced things that most kids only see about on their tv sets because... More