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Holiday Inn Express - Rancho Mirage

71730 Highway 111, Rancho Mirage, CA
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47 reviews from our community

    Trip type
Traveller rating
    21
    16
    7
    2
    1
Date Rating
Huntington Beach, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

Another wonderful weekend at this property. Warm and welcoming staff. Clean and up to date rooms. You just cant ask for anything more. Raquel, and Daniel exceptional customer service. I wish to personally thank Mr. Perter Morales (GM) for his great efforts in managing such a great property!!!!

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Renton WA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 11 May 2013

We had to stay here rather than at our go-to place, the Embassy Suites in La Quinta (this was Stagecoach country music festival weekend, which made for some fun people watching, but full hotels). This Holiday Inn appears to be a fairly new property. The location is good, right across from The River shopping center on the main highway. The... More

Was this review helpful? Yes 1
Letchworth, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 8 May 2013

Located 20 mins drive from Downtown. Free parking. Rooms were spacious and clean, only criticism is that there was insufficient control over the fan speed of air con. The complimentary breakfast was excellent and the staff were friendly and helpful. There were restaurants and shops a few minutes walk away in the Riverside Shopping Plaza

Was this review helpful? Yes 1
Seattle
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 8 April 2013

For the second year in a row we stayed in a hotel in the Rancho Mirage area over the Easter weekend (previously used Best Western) - this hotel was priced the same but was lacking in a number of ways (we used "points" on this visit). The hotel was fully booked so we were placed in the room right next... More

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IHGCare, Guest Relations Manager at Holiday Inn Express - Rancho Mirage, responded to this review
25 April 2013

Dear PJGreaves, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the room condition, pool and breakfast selection. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the... More

aldergrove
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 8 April 2013

This hotel is just ok. needs some updating. we had gone in two weeks before to book our room (king suite) as we were staying for 5 days and wanted the extra room. asked for a top floor as I don't like people above me,when we got there found out we were on a bottom floor,was told I could change... More

Was this review helpful? Yes 1
See 3 more reviews by cznana for Rancho Mirage
IHGCare, Guest Relations Manager at Holiday Inn Express - Rancho Mirage, responded to this review
27 April 2013

Dear cznana, Thank you for taking the time to write a review about your recent stay with us. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Please accept my sincere apology for the shortcomings you have experienced during your stay. We are hospitality... More

Oak Park, California
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 8 April 2013

My girlfriend and I stayed in this hotel for 4 nights in March while playing in a tennis tournament. It fit our bill exactly as we needed to be in a central location . It is walking distance to The River complex that has many restauirants including the not to be missed Babes for barbecue and beer. Back to the... More

Was this review helpful? Yes 1
Top Contributor
607 reviews 607 reviews
74 hotel reviews
Reviews in 151 cities Reviews in 151 cities
1,652 helpful votes 1,652 helpful votes
3 of 5 stars Reviewed 25 March 2013

This is a very average hotel in Rancho Mirage and cannot compare to The Westin where we have stayed or Rancho Las Palmas where we have enjoyed two excellent meals. This is a very ordinary hotel with a small pool and the morning we were there the pool towels were all over the place. We had a room by the... More

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See 6 more reviews by syrahgirl for Rancho Mirage
IHGCare, Guest Relations Manager at Holiday Inn Express - Rancho Mirage, responded to this review
10 April 2013

Dear syrahgirl, Thank you for posting a review of our property. It is pleasing to know that you found our location to be convenient. However, I am sorry we were not able to exceed or at least be at par with your expectations on many aspects of your stay. Your comments have been documented and this will be forwarded to... More

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 21 March 2013

The room was TERRIFIC and the staff were friendly, polite and professional, but here is why I will never stay at ANY Holiday Inn, anywhere, ever again: I was directly across the hall from an Ice Machine, which is indeed good. However, what wasn't "good," was the fact that it had a sign on it reading, "OUT OF ORDER." I'm... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express - Rancho Mirage, responded to this review
10 April 2013

Dear ScorpioSeven, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More

Seattle, Washington
1 review
4 of 5 stars Reviewed 17 March 2013

We booked the HI express for 3 days to visit the BNP tennis tournament and somehow the booking with the national reservations made a mistake on our rate and room type. It was disappointing but I must commend Daniel at the front desk for working out a solution. He was very nice and helpful. Also to Trevor at the national... More

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Oregon coast
Top Contributor
59 reviews 59 reviews
43 hotel reviews
Reviews in 43 cities Reviews in 43 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 14 March 2013

This is an attractive hotel in a fairly central location. We played golf in Palm Springs and went to the tennis tournament in Indian Wells ... each was only about 20 minutes away. [SIDE NOTE: we discovered our smartphone navigator often led us to an incorrect entrance ... e.g. dead-end gated road ... for selected golf courses ... so not... More

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Additional Information about Holiday Inn Express - Rancho Mirage

Also Known As:
Holiday Inn Express - Rancho Mirage Greater Palm Springs, CA
Address: 71730 Highway 111, Rancho Mirage, CA
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Rancho Mirage
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Rancho Mirage
Price Range: $
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Holiday Inn Express - Rancho Mirage
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