the manager is very caring about his guests needs and providing the best service. the best prt its pet friendly but you wouldnt know it when entering the rooms, they smell fresh.as soon as you walk in you can see and smell the freshness in the room .the rooms also have small refrigerators for the guests convenience. its really quiet... More

My boyfriend and I just spent a few days there - the rooms were adequate..nothing to complain about but nothing to rave about either, however it was definitely decent value for the price. The last 2 days of our visit we had a room with a jacuzzi and that was enjoyable. But what I would like to remark about is... More

We appreciate our Guests concerns. In reference to our guest who were together staying "StacyMcG" and "LisaK". We do aplogize for your experience. The Management was prompt on service for blankets, Right out the package. Also, prompt service for changing the room. The guest upstairs was taking a bath, and fell asleep while the water was running. We had also... More

We wanted to stay near rosé bowl game/parade. We had booked 2 rooms for 3 nights. First thing we noticed none of the beds had blankets! The manager said it was So. Cal and therefore we didn't need blankets. The king room smelled like old cigarettes and mold. Manager told us it was fresh paint.(it wasn't). The parking lot is... More

We came for the Rose Bowl & reviews seemed ok. Turned down beds to find there were no blankets & hairs on the sheets. Mgr said in SoCal they don't use blankets but gave us 3. Riff raff all night in parking lot-very loud. There was water coming thru ceiling into bathroom area (even got a pic of it) Mgr... More

Was traveling for business, neither of us had been to LA before. When we got here, it seemed safe, conveniently close to the highway and the parking lot was nice. I know that seems inconsequential, but I've realized that if a business owner cares about sidewalks and parking lots, it probably means they care a little more. We paid a... More

We needed a place to crash on our way back from our 7 year wedding anniversary in solvang ca found this in our price range and it said Jacuzzi tubs so we checked it out. The check in staff was very nice and it turned out our standard room didn't have a Jacuzzi tub. I told him it was our... More

We were just there for the 2012 Rose Bowl. The staff was extremely helpful in assisting us as to how to get around town. They went out of their way to see that we were helped. It's not the Grand Hyatt by any means, but it was clean and quiet. Rick's Burgers across the street had great meals for a... More

Owners charged me for no-show even though I changed reservation thru motel's reservation service, Magnuson. Owners wrongly said that Magnuson, instead of motel, charges my credit card. Owners didn't want to give me receipt at check-out. They wrongly said that Magnuson, not them, is responsible for all this. Everything fixed only after I made calls to Magnuson and after an... More