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All 2 Rowland Heights hotels

BEST WESTERN PLUS Executive Inn

2.5 of 5
18880 Gale Ave, Rowland Heights, CA 91748-1337
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Most recent review
5 of 5 stars Reviewed 8 June 2013
Michael-USAA Washington DC, District of Columbia
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53 reviews from our community

    Trip type
Traveller rating
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    18
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Date Rating
Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 8 June 2013

Stayed here in April for a wedding, we were surprised by the service of the staff, something you do not see anymore, "REAL" service...room was clean, excellent bed, we stayed in a king room, breakfast was normal hotel breakfast, I would stay here again,.

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Shanghai, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 30 May 2013

If you booked for three days and you want to only stay for two days, you will not get refund. That is only one (Best Western) as I know has that policy. It is only for Chinese who cannot speak good English and for those who want to eat, shop for Chinese goods.

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Alameda, CA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 May 2013

I picked this hotel because I knew it is in the midst of Asian food galore! Sure enough, you can walk out the door, across the parking lot and you have 2 good- size Chinese shopping centers with a wide array of restaurants to choose from. I was informed that the hotel has complimentary "continental" breakfast.....FAR FROM IT! Hot and... More

Was this review helpful? Yes 1
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review
29 May 2013

Thank you for taking the time to input your review at our property. I am glad that you enjoyed our great location and the convenience of walking to more than 20 international restaurants nearby. I am also glad to hear you and your family enjoyed our “hot, full breakfast” which is a new addition we have added. We look forward... More

Quezon City, Philippines
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 23 May 2013

We had 1 night stay at this hotel. Our room was facing the pool area. It had 2 double size beds, refrigerator, microwave, coffee maker, and big LCD TV (40" i think). The room was clean. The kids enjoyed playing in the bath tub. Our kids love eating congee, so we were happy that they served this at breakfast along... More

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Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review
29 May 2013

Thank you for taking the time to input your review at our property. I am glad to hear you enjoyed our “hot, full breakfast” which is a new addition we have added. I am also glad that you were able to enjoy our newly installed 42” flat screens located in all our rooms. We look forward to serving you again.... More

Dagupan ,Philippines
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 May 2013 via mobile

This was the last leg of our west coast swing staying at mostly best western,and we did spend 5 nights occupying 3 rooms at the reommendation of a relative.The hotel is located near restaurants and commercial establishments but aside from that other aspects fails the Best Western standard.Upon entering our 3 non smoking rooms ,cigarette smoke odor still lingering and... More

Was this review helpful? Yes 1
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review
17 May 2013

Thank you for taking the time to input your review at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Regarding the smoke odor in the rooms, we will make sure that those rooms will be treated for the smoke odor properly. For your concern about late check out, we were... More

Clovis, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2013

Awesome, pleasant, and personable experience...... the entire staff was very nice from check-in, cleaning, breakfast, and check-out..... thank you for making this a pleasant stay.... the breakfast spread was very good and there was a wide variety to choose from.

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Fresno, California
1 review
5 of 5 stars Reviewed 30 April 2013

The room was very clean. Lots of extras in room. Large Fridge and microwave, in room coffee. My room faced the street, had some noise from nearby train not so bad. Easy acces to the freeway. Staff was very friendly. Good breakfast, lots to choose from.

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Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review
30 April 2013

Thank you for taking the time to input your review at our property. I am glad to hear that you found the in room amenities useful and enjoyable. I am also glad that our friendly staff was able to meet your expectations. Thank you again for your response and we hope to serve you again soon. Jane Chang General Manager More

Prague
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 19 April 2013

I booked this hotel through my British Airways miles and unfortunately did not check the reviews before. As others are complaining about noise, we did experience the same. After a 7 hours’ drive I was hoping for a good night sleep. Our room was facing the freeway. Unluckily this freeway is busy 24/7. The door did not fit the frame... More

Was this review helpful? Yes 1
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review
30 April 2013

Thank you for taking the time to input your review at our property. On behalf of our entire staff, I would like to apologize for the inconveniences you experienced while staying with us. If you stayed in a room facing the freeway, you booked a standard room. Here at Best Western Plus Executive Inn, we do offer four types of... More

Taipei, Taiwan
1 review
2 of 5 stars Reviewed 17 April 2013

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Review collected in partnership with Best Western

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Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review
30 April 2013

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Rowland Heights, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 April 2013

nice hotel to stay, the lobby offers the printer and internet. Great locaiton, and easy access to freeway 60, Chinese supermarket and plaza. Chinese style breakfast is a plus. Room is clean and offer big room-size. reommend and will stay again.

Was this review helpful? Yes
Best Western-Ex... I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review
30 April 2013

Thank you for taking the time to input your review at our property. I am glad that you enjoyed our great location and the convenience of walking to more than 20 international restaurants nearby. We look forward to serving you again. Jane Chang General Manager More

 
 
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Additional Information about BEST WESTERN PLUS Executive Inn

Also Known As:
Best Western Plus Executive Hotel Rowland Heights
Best Western Plus Executive Hotel
Best Western Rowland Heights
Rowland Heights Best Western
Address: 18880 Gale Ave, Rowland Heights, CA 91748-1337
Phone Number:
Region: United States > California > Rowland Heights
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Rowland Heights
Price Range: $
Hotel Class:2.5 star (2.5*)
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