Steven B made my valet experience truly memorable and I am greatful for such sincere and polite service. I will certainly recomend this hotel in the future based on my comfortable stay. Keep up the great work guys!

I enjoyed my short two-day stay at this very nice hotel. From the friendly staff and a room with a great view. Also, a nice thing as a Starwood member, you have the option to participate in their "Green" program where you can opt out of daily housekeeping for $5.00 a day or, receive 500 star points, I chose the... More

My wife and I stayed at this hotel for our anniversary and the property was very nice, and the restaurant was great. However the people next to us were being very loud all night. They were fighting and then being "intimate" very loudly. We had to call the front desk 4 times throughout the night and the hotel did nothing.... More

Hotel was clean, staff was shining and helpful, room was clean, hotel very-well located in downtown Sacramento, and everything worked well. I was only here one night but I will happily return if I am back in Sacramento.

I went here for my Birthday and had an amazing time. Our Bellman Sidney made the whole trip better by helping us with dinner recommendations and finding us the perfect room for our stay! It's amazing how much impact one great employee can have on your stay!

I have never used Hotwire before, but thought I would try them out. I booked, and paid for, a room at the Sheraton Grand. I called when I was an hour away to inform them that I would be checking in later than expected. Only then was I informed that my reservation was cancelled! They claimed that they were fully... More

This is a classic, clean Sheraton property in a great downtown Sacramento Location. The rooms are well supplied and clean and the staff from top to bottom was super friendly and professional. I could walk anywhere downtown within 15 minutes. I can only assume he negative reviews here were posted by people who either had isolated experiences or are simply... More

I want to thank both Mario and Jeanny for their help in making my stay comfortable and handling things for me when I was in a rush. Checking out, moving my luggage into my car for me without involvement (while attending a conference) was seamless and greatly appreciated as it saved me so much time! The staff was exceptionally courteous... More

This is a nice property however I found the rooms felt pretty average, even staying in an upgraded deluxe. The beds are the expected 'heavenly' beds, as well as the linens and towels. We spent a couple of nights here because of the location; many nice dining options in walking proximity. Our first night we ate in the hotel restaurant... More